The HRM Process HRM Process 一 necessary for staffing the organization and sustaining high employee performance identify and select competent employees provide up-to-date knowledge and skills retain competent,high performing employees influenced by the external environment labor ion-represents workers and protects their interests through collective bargaining HRM decisions regulated by the terms of collective agreements ©Prentice Hall,2002 12-6 The HRM Process HRM Process – necessary for staffing the organization and sustaining high employee performance • identify and select competent employees • provide up-to-date knowledge and skills • retain competent, high performing employees – influenced by the external environment – labor union - represents workers and protects their interests through collective bargaining • HRM decisions regulated by the terms of collective agreements © Prentice Hall, 2002 12-6