Application Select a project,and discuss its Project Risk Teaching method and medium Lecture and Discussion:PPTand Video PART6 Managing Organizational Change,Resistance,and Conflict;IT acceptance Goals and requirements 1.To be knowledgeable about change management. 2.To be knowledgeable about resistance and conflict. 3.To be knowledgeable about IT acceptance. Teaching Contents Conten店 Managing Organizational Change,Resistance,and Conflict Organizations are made up of people,and the implementation of the IT project's product can change the way people work,affect the way they share information,and alter their relationships. The Gartner Group defines change management as: The transforming of the organization so it is aligned with the execution of a chosen corporate business strategy.It is the management of the human element in a large. scale change project. Emotional Responses to Change Dealing with resistance and conflict Five approaches for dealing with conflict Avoidance Accommodation Forcing Compromise Collaboration Emotions in Studies of IT Use IT acceptance and usage Definitions TRA TPB TAM Differences Among the TRA,the TPB and the TAM 8 Application Select a project, and discuss its Project Risk. Teaching method and medium Lecture and Discussion; PPT and Video PART 6 Managing Organizational Change, Resistance, and Conflict; IT acceptance Goals and requirements 1.To be knowledgeable about change management. 2. To be knowledgeable about resistance and conflict. 3. To be knowledgeable about IT acceptance. Teaching Contents Contents Managing Organizational Change, Resistance, and Conflict Organizations are made up of people, and the implementation of the IT project's product can change the way people work, affect the way they share information, and alter their relationships. The Gartner Group defines change management as: The transforming of the organization so it is aligned with the execution of a chosen corporate business strategy. It is the management of the human element in a large￾scale change project. Emotional Responses to Change Dealing with resistance and conflict Five approaches for dealing with conflict. Avoidance Accommodation Forcing Compromise Collaboration Emotions in Studies of IT Use IT acceptance and usage Definitions TRA TPB TAM Differences Among the TRA, the TPB and the TAM