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本章重点: 1、领导的职责,与管理的区别 2、X理论与Y理论的领导行为 3、勒温的领导作风理论 4、俄亥俄州立大学的四分图理论 5、管理方格理论 6、领导的权变理论及应用 7、生命周期领导理论的应 本章难点: 四分图理论,生命周期理论;
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一、组织设计概述 二、个体工作设计 三、群体工作设计 四、组织结构设计 五、工作压力
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第一章 绪论 第二章 回应全球化与文化的多元化 第三章 组织中的个体差异
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Managing Organizational Change Change is an inevitable, pervasive, persistent, and permanent condition for all organizations Organizations' futures depend on their ability to master change Effective managers must view managing planned
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Organizational Structure and Design Manager Subordinate Subordinate Subordinate Organizational Design Purposeful and goal-oriented process Decisions/actions to predetermine the way employees do their work Organizational structure Relatively stable relationships and processes of the organization
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Types of Decisions Programmed Nonprogrammed Repetitive and routine Novel and unstructured decisions and where a decisions required for definitive procedure is unique and complex developed to handle them management problems. McGraw-HillInwin
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Communication Defined The transmission of information and understanding through the use of common symbols from one person to another Common symbols may be
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Vroom-Jago Leadership Model Based on the Vroom-Yetton Model Normative model or set guidelines Situations determine appropriateness of degrees of participative decision-making No one single leadership style was appropriate Leader needs to be flexible to change styles to fit specific situations
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Determinants of Group Performance EXternal conditions imposed on group Group member resources Group structure Group processes Group tasks Group decision making Dr. Jerry L. Huxell
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《组织行为学 Organizational Behavior》课程教学参考资料:什么是情商
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