The development and growth of teams Characteristics of effective project teams Barriers to effectiveness Team building Valuing team diversity Ethical behavior Sources of conflict and approaches to handling conflict Problem solving Effective time management
Suggestions for enhancing personal communications Effective listening Various types of project meetings Formal project presentations Project reports Project documentation Collaborative communication tools
Elements involved in establishing a project plan Identifying and assessing risks Steps in the project control process Actions to be taken when a project is terminated
Clearly defining the project objective Developing a work breakdown structure Developing a network diagram Utilizing a project management methodology called the systems development life cycle for information systems development projects
Performing the steps in the project control process Determining the effects of actual schedule performance on the project schedule Incorporating project changes into the schedule Calculating an updated project schedule Controlling the project schedule
Responsibilities of the project manager Skills needed to successfully manage projects Techniques for developing those skills Approaches to effective delegation Ways the project manager can manage and control changes
