Suggestions for enhancing personal communications Effective listening Various types of project meetings Formal project presentations Project reports Project documentation Collaborative communication tools

The development and growth of teams Characteristics of effective project teams Barriers to effectiveness Team building Valuing team diversity Ethical behavior Sources of conflict and approaches to handling conflict Problem solving Effective time management

Responsibilities of the project manager Skills needed to successfully manage projects Techniques for developing those skills Approaches to effective delegation Ways the project manager can manage and control changes

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