• Meaning of Risk Management • Objectives of Risk Management • Steps in the RM Process • Benefits of Risk Management • Personal RM • Corporate RM – ERM （FMEA）

第一章 生产与运作管理概述 Introduction to the Production and Operations 第二章 质量管理 Quality Management 第三章 项目管理 Project Management 第四章 产品与过程设计 Design of Product and Process 第五章 设施与作业设计 Design of Facilities and Jobs 第六章 生产能力与计划 Capacity and Planning 第七章 独立需求系统 Systems for Independent Demand 第八章 相关需求管理 Management for Dependent Demand 第九章 进度计划和控制 Scheduling and Control 第十章 新型生产系统 New Production Systems

Scientific Management theory Modern management began in the late 19th century. Organizations were seeking ways to better satisfy customer needs Machinery was changing the way goods were produced Managers had to increase the efficiency of the worker -task mix Irwin/McGraw-Hill CThe McGran-Hill Companies, Inc, 2000

I. What is Marketing? I. What is Marketing? II. Evolution of Marketing II. Evolution of Marketing III. Marketing Management III. Marketing Management IV. Marketing Management IV. Marketing Management Philosophies Philosophies

Outline A Systems View of Project Management Project Phases and the Project Life Cycle Understanding Organizations Suggested Skills for a Project Manager Project Management Process Groups IT Project Management

Learning objectives Explain the importance of good human resource management on projects Define the major processes involved in human resource management Summarize crucial theories of human resource management

Learning objectives Understand the importance of good project cost management Explain basic cost management principles, concepts, and terms Describe the resource planning, cost estimating, cost budgeting, and cost control processes

Learning objectives Understand the importance of project integration management Describe an overall framework for project Integration management Describe project plan development and the key

Part 1 understanding marketing management Part 2 analyzing marketing opportunities Part 3 developing marketing strategies Part 4 making marketing decisions Part 5 managing and delivering marketing programs

Topic 1 Overview of Project Management 1. History and actual state of project management 2. Why so few successful projects? 3. What is a project? 4. What is project management?