Factors facilitating heads attack transparent performance and fashion cycles The same factors make defense arder

Please read the package and think about Which replies are good and why? Which replies are bad and why? Is a reply always better than none? What do the companies get out of this?

Complaint management is an Investment Cost of customer acquisition vs retention Loyal Word of mouth(p positive or negative) Information for design changes Compensation may exceed price

The fox case Room for one more a number of changes make it easier to enter Chapter transmission technology More syndication More independent stations Demographics makes the young niche larger The networks have a hard time defending

In a service company, important parts of the productare being designed by the front liners every time they serve a customer They are uniquely positioned to read customer needs. You need to provide them with information(about costs)and Incentives

The wheel of retailing Gain entry with low prices Gain trust and loyalty Add offerings and raise prices Differentiate from new no-frills entrants

Reputations can create value in B-to-B markets and support diversification Brands create more value if the products are frequently purchased and in high involvement categories

一、测试的目的和策略 二、测试的活动 三、测试的产品 四、测试的方法和度量要求 五、测试用例构造技术

第一节 聚羟基烷酸酯发酵概述 第二节 真养产碱杆菌生产PHB摇瓶发酵条件的研究 第三节 真氧产碱杆菌连续培养动力学及二级连续培养系统生产聚羟基丁酸 第四节 聚羟基丁酸分批发酵过程动力学模型及优化 第五节 聚羟基丁酸流加发酵条件研究 第六节 聚羟基丁酸双底物流加发酵准优化控制策略 第七节 羟基丁酸与羟基戊酸共聚物发酵条件的优化

第一节 谷氨酰胺转胺酶发酵概述 第二节 谷氨酰胺转胺酶的摇瓶发酵条件研究 第三节 谷氨酰胺转胺酶分批发酵的 pH 值及温度控制策略 第四节 搅拌及溶氧浓度对谷氨酰胺转胺酶发酵过程的影响 第五节 茂原链轮丝菌的菌丝球形态与产酶之间的关系 第六节 谷氨酰胺转胺酶分批发酵过程中氨基酸代谢流分析