Leadership Leadership is the process where a person exerts influence over others and inspires, motivates and directs their activities to achieve goals. Effective leadership increases the firm' b ability to meet new challenges. Leader: The person exerting the influence Personal Leadership style: the ways leaders choose to influence others Some leaders delegate and support subordinates, others are very authoritarian Managers at all levels have their own Irwin/McGraw-Hill leadership style

Importance of Good Communication o Good communication allows a firm to a Learn new skills and technologies a Become more responsive to customers Improve quality of their product or service Foster innovation eFfective communication is needed by all Managers Irwin/McGraw-Hill

Information and the Manager e Data raw facts such as the number of customers Information: data arranged in a meaningful fashion Good information possesses these attributes o Information Quality: measures information accuracy and reliabilit

一、电极化:在外电场作用下,介质内的质点(原子、分子 、离子)正负电荷重心的分离,使其转变成偶极子的过程。 或在外电场作用下,正、负电荷尽管可以逆向移动,但它们 并不能挣脱彼此的束缚而形成电流,只能产生微观尺度的相 对位移并使其转变成偶极子的过程

一、人力资源管理的历史与层次 二、人事管理与人力资源管理的区别 三、公共部门人力资源管理的含义 四、人力资源的重要作用 五、由谁来进行人力资源管理

未能通过消防员岗位书面考试的黑人求职 者们提出了一项针对“杰克逊维尔市消防局” 的种族歧视诉讼。考试失败使他们无法成为消 防员采取进一步的措施。求职者们争辩说,他 们未能通过测验,仅仅因为这是种族歧视性的 测验,与完成该工作所需要的技能和职责无关 开庭前的关键问题之一是:该考试是不 是以一项恰当地进行的工作分析为基础。那就 是说,该工作分析找到了作为测验之基础的恰 当的工人必要条件吗?

1、达到成本效率。 2、)吸引高度合格的候选人。 3、帮助确保那些被雇佣的个人留在公司 4、帮助公司努力遵守法律 5、帮助公司创造一支文化上更加多样化的劳动力队伍

一、面试 1 面试的历史 2 孔子:“吾以言取人,失之宰予;以貌取人,失之子羽”“听其言而观其行

一、提高工作绩效 二、作正确的雇佣决策 三、把工作不满意和流动减到最低程度

Part I Fill-In-The-Blanks(10\2=20 points) 1.A is a collection of all accounts used by a business 2. All cash payments by check are recorded in thejournal 3. Revenue and expense accounts are called because they are opene