一、Purpose of Class Teaching Through class teaching, the student will demonstrate a knowledge of the following A Risks associated with postpartum hemorrhage B Immediate management of the patient with postpartum
Complaint Management is an Investment Cost of customer acquisition vs. retention Loyalty Word of mouth (positive or negative) Information for design changes Compensation may exceed price
Prior to 767 somewhat arbitrary break at 100 seats DC-9 (2 person crew-pilot, co-pilot u B-727 3 person crew-pilot, co-pilot, flight engineer) B-757/767 Designed for 2 person Crew u Use of automation and simplified systems so minimize systems management u Use of advanced Cockpit to Increase Sa and make primary flight tasks
Organizational Conflict Conflict exists in situations where goals, interests or values of people are incompatible and they block other's efforts to achieve their goals Some level of conflict is inevitable given the wide range of goals in a firm Some conflict is good for organizational performance Too much causes managers to spend much time responding to conflict