学习方式：全国招生 函授学习 权威双证 国际互认 认证项目：注册高级职业经理、人力资源总监、营销经理、财务总监、酒店经理、企业培训师、 品质经理、生产经理、营销策划师等高级资格认证。 颁发双证：通用中英文权威钢印高级经理资格证书（可学分转移直接对接国际学位）＋MBA 高等教育研修结业证书（随证书附全套学籍档案与国际中英文成绩单）

I. Opening Vignette: Teams & Levi’s: A Poor Fit? II .Work-Flow Analysis and Organizational Structure III. Job Analysis IV. Management Skills Builder: On the spot interview V. Job Design

I The appraisal process I The appraisal process 1.1 Introduction to the appraisal process 1.1 Introduction to the appraisal process 1.2 Appraisal methods 1.2 Appraisal methods 1.3 Appraising performance: problems and 1.3 Appraising performance: problems and solutions solutions II The appraisal interview II The appraisal interview 2.1 Types of interviews 2.1 Types of interviews 2.2 How to conduct the 2.2 How to conduct the appraisal interview appraisal interview III The role of appraisals in III The role of appraisals in managing performance managing performance 3.1 Do appraisals really help 3.1 Do appraisals really help to improve performance? to improve performance? 3.2 The performance management 3.2 The performance management approach approach 3.3 Performance management 3.3 Performance management abroad 3.4 TQM 3.4 TQM-based appraisals based appraisals IV. Summary IV. Summary

I Orienting employees II The training process 2.1 Why the training business is booming 2.2 The 5-step training & development process 2.3 Training and learning III Motivate the learner 3.1 Analyzing training needs 3.2 Task analysis: assessing new employees’ training needs 3.3 Performance analysis: assessing current employees’ training needs IV Traditional training methods V Electronic training VI Managerial development & training VII Evaluating the training effort

I Determining Pay Rates II Establishing Pay Rates III Pricing Managerial and Professional Jobs IV Compensation Trends V Comparable Worth Learning Objectives： List the basic factors in determining pay rates Explain in detail how to establish pay rates Describe how to price managerial and professional jobs Discuss current trends in compensation Establish a pay plan

I. Money and Motivation II. Incentives for employees III. Organization wide Variable Pay Plans IV.Developing More Effective Incentive Plans Learning Objectives： Discuss the main incentives for operations employees Describe the main incentives for managers and executives Discuss the pros and cons of incentives for salespeople

▪ 明确组织和组织工作的含义 ▪ 了解组织设计的任务、原则和依据 ▪ 识别和定义组织结构 ▪ 概括组织结构的影响 ▪ 描述组织的基本问题 ▪ 区分职权和权力、集权和分权、管理幅度和管理层次、正式组织和非正式组织 ▪ 了解组织的发展方向 ▪ 解释学习型组织的含义 ▪ 概述人力资源管理过程

教学目标及要求：理解组织工作的基本程序，明确组织设计的内容，掌握各种组织结构形式以及组织中的职权划分；理解人力资源管理的基本职能板块；认清组织变革的规律、内容，从而有效管理组织变革，同时把握组织文化和组织变革的关系。 教学内容：组织结构设计、组织结构形式、管理层次与管理幅度、分权与集权：人力资源计划的任务、过程、人员配备的原则、如何预测人力资源的需求、员工招聘、培训、绩效评估和职业计划与发展：组织变革的动因和内容、组织文化的功能与塑造途径。 教学重点与难点：组织结构设计、组织结构形式、管理层次与管理幅度：内外招聘的优缺点、彼得原理、人员培训的方法；组织变革的动因和内容、组织文化的功能与塑造途径

第一章 绪论 第二章 管理理论、原理和原则 第三章 计划职能 第四章 组织职能 第五章 护理人力资源管理 第六章 领导工作 第七章 控制 第八章 护理质量管理

• §1 线性规划问题的提出及其数学模型 • §2 图解法及单纯型法解题思路 • §3 “管理运筹学”软件的操作方法 • §4 人力资源分配的问题 • §5 套裁下料问题 • §6 配料问题 • §7 投资问题