→概述 →SCM的益处 →提高供应链绩效 →供应链管理研究

→OM概念 →组织的三个基本职能 →服务运营与制造运营的比较 →为什么学习运营管理？ →OM发展历程 →运营管理与决策 →OM发展趋势

中国合格评定国家认可委员会：管理体系认证机构认证业务范围能力管理实施指南（CNAS-GC01，2018年11月01日实施）Guidance on management system certification body’s competence management with respect to its certification business scopes

4.1Modes of Logistics transportationation – 1. Definition of transportationation – 2. Five Basic Transportation Modes and Their Characteristics – 3. Intermodal Transportation – 4. The tendency of Logisitcs Transportation 4.2 Transportation Management – 1. Transport Cost&Pricing Consideration – 2. Issues of transport rationalization 4.3 Distribution Concept and Types

Module 9: Memory Management 1、Background(背景) 2、Logical versus Physical Address Space(逻辑与物理地址空间) 3、Swapping(交换) 4、Contiguous Allocation(连续分配) 5、Paging(分页) 6、Segmentation(分段) 7、Segmentation with Paging(段页式)

earning objectives Understand the importance of project quality management and the role of the project manager in assuring quality Define quality and how it relates to various aspects of information technology projects

《市场营销 Marketing Management》（双语）MARKETING MANAGEMENT EXERCISES（Third Edition）

earning objectives Understand the importance of good project scope management List the reasons why most firms invest in IT projects Describe the strategic planning process and how it relates to IT project selection

Obiectives Understand the systems view of project management Explain the four general phases in the project life cycle Explain the differences among functional, matrix, and project organizational structures

Module13: Secondary-Storage-二级存储 1、 Disk Structure磁盘结构 2、Disk Scheduling磁盘调度 3、Disk Management磁盘管理 4、Swap-Space Management交换空间管理 5、Disk Reliability磁盘可靠性 6、Stable-Storage- Implementation稳定存储实现 7、Tertiary Storage Devices三级存储设备 8、Operating System Issues有关操作系统的问题 9、Performance Issues有关性能的问题