Chapter Four BASIC and C Language SECOND EDITION THE PROGRAMMING LANGUAGE Unit 15 Part 1 Notes to Text Part4 Extensive Reading

6.1快速反应系统(QR) 6.2有效客户反应系统(ECR) 6.3业务流程重组系统(BPR) 6.4客户关系管理系统(CRM) 6.5企业资源计划系统(ERP)

一、本部分的主要内容 二、客户及客户关系 三、客户关系管理 四、CRM架构 五、信息技术在CRM中的应用

Chapter Four Measures For Computer Security Firewall Antispyware Antivirus Antispam Unit 18 Part 1 Notes to Text

Chapter Five Image Creation Unit 20 Part 1 Notes to Text Part4 Extensive Reading Part 2 Word Study Part5 Notes to Passage Part3 Practice on Text Part6 Practice on Passage

Part 1 Notes to Text Part4 Extensive Reading Part 2 Word Study Part5 Notes to Passage Part3 Practice on Text Part6 Practice on Passage

Unit8 Part 1 Notes to Text Part 2 Word Study Part5 Notes to Passage Part3 Practice on Text Part6 Practice on Passage Part4 Extensive Reading

Unit9 Part 1 Notes to Text Part 2 Word Study Part5 Notes to Passage Part3 Practice on Text Part6 Practice on Passage Part4 Extensive Reading

Unit7 Part 1 Notes to Text Part4 Extensive Reading Part 2 Word Study Part5 Notes to Passage Part3 Practice on Text Part6 Practice on Passage

国家开放大学：2016年秋季学期“开放专科”物流管理专业物流信息技术期末试题（1月）