Model test one Part I Listening Comprehension(20 minutes) SECTION A I hear 10 short conversations. At the tion will be asked about what was said. both th e conversation and the question will be spoken only once. After each question th ere will be a pause during the pause, you must read the four choices marked A) B), C)and D), and decide which is the best answer. Then mark the corresponding letter on the Answer Sheet with a single line through the centre
Chapter 20-Learning Objectives Understand the philosophy of total quality management(TQM) Be able to distinguish between defect prevention and defect detection strategies for the management of qualit Be able to distinguish random variation from assignable variation Understand the fundamentals of statistical process control charts
