Purposes of Evaluation Judgmental Orientation Developmental Orientation e Provide a basis for reward Stimulate performance allocation Improvement Identify high-potential Develop ways of overcoming employees obstacles and performance barriers

Motivation DESCRIBE the three distinct components of motivation. IDENTIFY the need levels in Maslow's hierarchy. EXPLAIN Alderfer's ERG Theory. COMPARE motivators and hygiene factors DISCUSS the factors that reflect a high need for achievement. DEFINE the key terms in expectancy theory. DISTINGUISH between inputs and outputs in equity theory

DEFINE the terms organizational culture socialization. and career OEXPLAIN it is too simplistic to assume tha managers can state that they are creating a firm's culture ODESCRIBE the relationship between a society's culture and organizational culture OIDENTIFY specific practices and programs used by organizations to facilitate socialization

ODISCUSS the importance of human resources to organizational success ODESCRIBE the discipline that have contributed to the field of organizational behavior DISCUSS the importance of understanding behavior in organizations EXPLAIN the goal approach to defining and measuring effectiveness EXPLAIN the relationship between quality and organizational effectiveness

独立的市场营销部门 1.总经理 2.销售经理 3.营销经理

交换——是指从他人处取得所需之物,而 以其某种东西作为回报的行为。 Exchange is the act of obtaining a desired product from someone by offering something in return

国家开放大学：2009—2010学年第一学期“开放本科”教育管理专业教育心理学期末试题（1月）

国家开放大学：2009—2010学年第二学期“开放本科”教育管理专业教育评价期末试题（7月）

国家开放大学：2012—2013学年第二学期“开放本科”教育管理专业教育评价期末试题（7月）

国家开放大学：2013—2014学年第二学期“开放本科”教育管理专业教育评价期末试题（7月）