Objectives When the learners finish learning this unit they should be able to be aware of cultural differences in the area of hospitality and invitations make invitations accept or decline invitations

Objectives Focus Warm up 18. Making predictions 18. 2 Talking about the future 18. 3 Changing the way we work Sum-up Assi gnments

Objectives When the learners finish learning this unit, they should be able to show visitors around a company or factory *warn visitors of dangers while in factories describe recent events in a company

《商务英语》课程教学资源：统一命题大纲

Objectives When the learners finish learning this unit, they should be able to explain leisure and entertainment possibilities to a visitor. know how to make offers know how to thank people

本章将围绕电子商务应用中的网络营销的基本知识, 通过讲解,理解网络营销的概念、特点、策略,网络营销的方法及网络商务信息的采集与处理

Objectives This unit deals with communication skills in business world, including skills of greeting, asking questions, and skills about how to build up good relationship

Objectives When finishing learning this unit, you should be able to: Deal with some kinds of problems encountered in business. Complain and apologize by letter, fax or e--mail

Objectives When the learners finish learning this unit, they should be able to: ask for and give information make and answer enquiries make and accept offers place, acknowledge and fill orders

本章将围绕电子商务应用中的网络营销的基本知识,通 过讲解,理解网络营销的概念、特点、策略,网络营销 的方法及网络商务信息的采集与处理