Types of Decisions Programmed Nonprogrammed Repetitive and routine Novel and unstructured decisions and where a decisions required for definitive procedure is unique and complex developed to handle them management problems. McGraw-HillInwin

Communication Defined The transmission of information and understanding through the use of common symbols from one person to another Common symbols may be

中国医科大学：《组织胚胎学》课程教学资源（PPT课件讲稿）第五章 软骨与骨

一、人际关系 二、沟通

Vroom-Jago Leadership Model Based on the Vroom-Yetton Model Normative model or set guidelines Situations determine appropriateness of degrees of participative decision-making No one single leadership style was appropriate Leader needs to be flexible to change styles to fit specific situations

一、冲突的定义及种类 二、冲突的作用 三、冲突产生的原因 四、解决冲突的一般方法 五、如何有效地解决冲突

The Concept of Power POWER INFLUENCE e Relationship between two Relationship between people two people o The potential to influence Induce someone to e capability to get someone behave in a certain to do something

一、群体 二、团队建设

Contemporary Perspective on Intergroup Conflict CONFLICT FUNCTIONAL DYSFUNCTIONAL Confrontation between Confrontation or groups that enhances interaction between and benefits the groups that harms the

《组织行为学 Organizational Behavior》课程教学参考资料：香奈儿 Chanel