Stress: A Stimulus or Response Stimulus Response Treats stress as some The consequence of the characteristic or interaction between and event that may result
Leadership Defined The process of influencing other to facilitate the attainment of organizationally relevant goals. Three Important Variables People Who are being lead Task What people are performing Environment
Organizational Structure and Design Manager Subordinate Subordinate Subordinate Organizational Design Purposeful and goal-oriented process Decisions/actions to predetermine the way employees do their work Organizational structure Relatively stable relationships and processes of the organization
Managing Organizational Change Change is an inevitable, pervasive, persistent, and permanent condition for all organizations Organizations' futures depend on their ability to master change Effective managers must view managing planned
Types of Decisions Programmed Nonprogrammed Repetitive and routine Novel and unstructured decisions and where a decisions required for definitive procedure is unique and complex developed to handle them management problems. McGraw-HillInwin
