13.1 The ideal job 13.2 Applying for job 13.3 Interviews 13.4 The real thing

In this part, you'll Learn about the“4Ps”and“4Cs”of marketing. Look at some familiar products and how they are marketed Promote a product with what you learned about marketing

Be aware of what is selling and buying Be aware of the sales process Know how to negotiate on the phone Know how to negotiate an international deal

Warming up 9.1 Did you have a good journey? 9.2 Hotels and accommodation 9.3 Organizing a conference Sum-up

Objectives When the learners finish learning this unit, they should be able to: ask for and give information make and answer enquiries make and accept offers place, acknowledge and fill orders

Objectives When finishing learning this unit, you should be able to: Deal with some kinds of problems encountered in business. Complain and apologize by letter, fax or e--mail

Objectives When the learners finish learning this unit, they should be able to Show someone physically around the office or premises Describe how the business is organized or structured Describe to outsiders or friends what their company actually does

Objectives When the learners finish learning this unit, they should be able to: acquire skills required in writing tasks

What do you say? 1. Students talk about their daily routine (1) and elicit what they remember. They should then look at the sentences in their books and find the appropriate phrase(h) in the second column

Objectives When the learners finish learning this unit they should be able to describe and compare goods make suggestions and compare choices