New Seven ControlQualityTools武汉理工大学机电工程学院工业工程系李存荣（cunrong_li@163.com)2007.4QualityControl tools
2007.4 New Seven Quality Control Tools Quality Control tools 武汉理工大学 机电工程学院 工业工程系 李存荣（cunrong_li@163.com ） 1
The wisdom of management have evolved with the times;Keeping up with the trend of the times is one of theelements of leadership,including using new labor relationsto improve the quality of the trend.Management must face thechallenges,otherwise,they will be eliminated.It can not be successful after the plans were changed byworkers.- Frederick Taylor1856-1915Educational level was inproved rapidly in the 2Othcentury,which destroyed the main basis of Taylor system2007.4GThe origin and development of QC team2
2007.4 The origin and development of QC team The wisdom of management have evolved with the times； Keeping up with the trend of the times is one of the elements of leadership,including using new labor relations to improve the quality of the trend.Management must face the challenges,otherwise,they will be eliminated. It can not be successful after the plans were changed by workers. - Frederick Taylor 1856-1915 Educational level was inproved rapidly in the 20th century,which destroyed the main basis of Taylor system. 2
"Our company will win,and you will lose.You can do nothing.because your failure belongs to the internal diseaseYourcompany is based on Taylor theory, and what's worse, even youare brainwashed by TaylorYou believe that goodmanagement means that two parties of labour and capital standon each side, the capital is responsible for thinking, and labourcan only work-for you,management is an art that the idea ofcapital is smoothly communicated to the workers."Because companies have become highly complex whichisalerted,nobody is certain abut his survival in an environmentthat is fillcrisis, copetition, anO constOtly changes;TherefoAthat"letallmustKJvea sensempldForumployeesTmanaoworkNbrtheconcontriDeThe speech of Matsushita forAmerican2007.4C3companiesinthelate1980s
The speech of Matsushita for American 2007.4 companies in the late 1980s “Our company will win,and you will lose.You can do nothing, because your failure belongs to the internal disease;Your company is based on Taylor theory, and what's worse, even you are brainwashed by Taylor—You believe that good management means that two parties of labour and capital stand on each side, the capital is responsible for thinking, and labour can only work—for you,management is an art that the idea of capital is smoothly communicated to the workers.” Because companies have become highly complex which is alerted,nobody is certain about his survival in an environment that is filled with crisis, competition, and constantly changes; Therefore, a company must have a sense of mission that "let all employees survive”.For us, management is: all employees contribute their talent to work for the company . 3
Most of the companies in the United States suffered frompernicious vestige of Taylorism;We let management have amonopoly on power of the plan;Because the foreman andworkers lack educational foundation of making workplan,therefore,the plan was handed over the engineer, and theresponsibility of executing plan is thrown to the foreman andworkers; Educational level was inproved rapidly in the 2Oth century,which destroyed the main basis of Taylor system. Big asset: education and experience and creativity of thelaboring masses. Self-managed teams consisting of workers will completelyreplace the Taylor system2007.4GJuran's speechin19904
2007.4 Juran's speech in 1990 ❑ Most of the companies in the United States suffered from pernicious vestige of Taylorism;—We let management have a monopoly on power of the plan;Because the foreman and workers lack educational foundation of making work plan,therefore,the plan was handed over the engineer, and the responsibility of executing plan is thrown to the foreman and workers； ❑ Educational level was inproved rapidly in the 20th century, which destroyed the main basis of Taylor system. ❑ Big asset: education and experience and creativity of the laboring masses. ❑ Self-managed teams consisting of workers will completely replace the Taylor system. 4
1QC team is firstly originated from Japan2, In 1962, Japan began to give workers quality educationand training , and the workers who volunteered toparticipate in or was organized to attend training weredivided into teams about every 12 people and named QCteam, after learning, teams are still remained and engage inthe activities of the subject3, In 1963,Tokyo set up the QC team headquarter on Japan4. In 1976, the QC team activities were internationallyrecognized.2007.4The origin and development of QC team5
2007.4 2、In 1962, Japan began to give workers quality education and training , and the workers who volunteered to participate in or was organized to attend training were divided into teams about every 12 people and named QC team, after learning, teams are still remained and engage in the activities of the subject. The origin and development of QC team 1、QC team is firstly originated from Japan. 3、In 1963,Tokyo set up the QC team headquarter on Japan. 4、In 1976, the QC team activities were internationally recognized. 5
Mass quality control activitiesThe Charter of the Anshan Iron and Steel Company:two participate one reform three integrateCadres participate in the labour and workers participate in themanagement,Reforming irrational rules and regulations:Leading cadres and technician and working masses integratestogether;1、 QCteam activities were Began in 19782. QC team has registered for 15543. Eonomic benefits of 254.6 billion yuan was directlycreatedfortheenterprise.2007.4QC team in China6
2007.4 1、QC team activities were Began in 1978. 2、QC team has registered for 1554 . 3、 Eonomic benefits of 254.6 billion yuan was directly created for the enterprise. QC team in China Mass quality control activities The Charter of the Anshan Iron and Steel Company： two participate one reform three integrate Cadres participate in the labour and workers participate in the management; Reforming irrational rules and regulations; Leading cadres and technician and working masses integrates together; 6
Mass quality control activitiesMachinery industry enterprises: three self onecontrol activitiesself-checking , self-sorting , self-marking and controlself-checking accuracyEnsure3：OederalefkimarkGnaiaieuspfbackttheiiehvrtraceabilityunqualifiedarerprjeesseaceordhiessatee.specifiedproductsdon'tprojectsandfrequency requirements offlowintothe4,Cantrogselfeheckingoaccuracy.OpetatorsControlprocessinginstitrotiothe aeduthey dpselfiehteckingqualitybyoneself2、Sebfrepitins:tooatarsmhistessetfthewetiknieges out after detecting and judgingqualified and unqualified products2007.4QC team in China7
2007.4 1、Self-checking：Operators check their own workpieces according to the specified projects and frequency requirements of drawings,standards,process or operation instructions and other documents. 2、Self-sorting：Operators must sort the workpieces out after detecting and judging qualified and unqualified products . QC team in China Mass quality control activities Machinery industry enterprises: three self one control activities self-checking , self-sorting , self-marking and control self-checking accuracy Ensure that unqualified products don't flow into the next next working procedure. Ensure traceability Control processing quality by oneself 7 3、Operators mark qualified products which are processed by themselves. 4、Control self-checking accuracy:Operators control the accuracy of self-checking workpieces to control “three self” activities
QC team is made up of labour workers from different positions, who use the theory and method of quality management to improve the quality, reduce consumption and improve economic benefits and human qualities according to the enterprise policy goals and problems existing in theHActivityActivityLabour wActivityaimmethodorkerssubject2007.4ThedefinitionofQCteam8
2007.4 The definition of QC team QC team is made up of labour workers from different po sitions, who use the theory and method of quality manag ement to improve the quality, reduce consumption and im prove economic benefits and human qualities according t o the enterprise policy goals and problems existing in the field. Labour w orkers Activity subject Activity aim Activity method 8
Ishikawa summarizesthepurposeof theQCteamMobilizing the enthusiasm of people and bringing outthe endless potentials of people;Creating a work environment that is respectful and fullof life and energy;Contributing to improve the quality of the enterprise ;Not only the body of worker but also the mind is required tobring into enterprise.2007.4The purpose of the QC teamO
The purpose of the QC team 2007.4 Ishikawa summarizes the purpose of the QC team Mobilizing the enthusiasm of people and bringing out the endless potentials of people； Contributing to improve the quality of the enterprise； Not only the body of worker but also the mind is required to bring into enterprise. 9 Creating a work environment that is respectful and full of life and energy；
Improving the quality of the staff and motivating theenthusiasm and creativity of the staff;Improvingquality,reducing consumption and increasingeconomic benefits;Establishing a pleasing production, services and worksite;Thepurpose ofourcountrytocarry2007.4out the QC team10
2007.4 The purpose of our country to carry out the QC team Improving the quality of the staff and motivating the enthusiasm and creativity of the staff； Improvingquality,reducing consumption and increasing economic benefits； Establishing a pleasing production, services and work site； 10