第一节 组织概述 第二节 组织结构

一、领导者---独特的地位、作用。 二、影响积极性的关键因素，是实现目标的首要条件

第一节 群体中的人际关系 第二节 团队建设

第一章复习题: 概念: 1、科学管理2、工业心理学3、霍桑实验问题: 1、简述古典管理理论代表人物及其思想 2、简述西方管理心理学的发展历程

Born in Susquehanna, Pennsylvania. Received bachelor’s degree in Hamilton College in New York, majored in English literature. He decided to be a writer.(influenced by Robert Frost)

Received bachelor’s degree in Hamilton College in New York, majored in English literature. He decided to be a writer.(influenced by Robert Frost)

4.2.1 Ivan Petrovich Pavlov:Sep.14, 1849 – Feb.27, 1936 Place of birth: Ryazan (Russia) Education: Studied medicine at St. Petersburg (Russia)

4.1.1 Edward Lee Thorndyke:1874-1949, American educational psychologist. 1891-1895,studied English literature in Wesleyan University

Anything that can be learned from direct experience can also be learned by indirect or vicarious experience

Are they instances of learning? (1) A young child takes his first steps. (2) An adolescent male feels a strong attraction tocertain females. (3) A child feels anxious when he sees the doctorcoming with a needle