Human Resource management Human Resource management includes all activities used to attract retain employees and to ensure they perform at a high level in meeting organizational goals. These activities are made up of 1. Recruitment selection 2. Training and development. 3. Performance appraisal and feedback. 4. Pay and benefits. 5. Labor relations Irwin/McGraw-Hill

Motivation oDefined as the psychological forces within a person that determine: 1) direction of behavior in an organization; 2) the effort or how hard people work 3) the persistence displayed in meeting goals. Intrinsic Motivation: behavior performed for its own sake

Groups. Teams and Effectiveness oGroup: two or more people who interact with each other to accomplish a goal. oTeam: group who work intensively with each other to achieve a specific common goal All teams are groups, BUT, not all groups are teams. o Teams often are difficult to form I Takes time for members to work together. Teams can improve organizational performance Irwin/McGraw-Hill

Organizational Conflict Conflict exists in situations where goals, interests or values of people are incompatible and they block other's efforts to achieve their goals Some level of conflict is inevitable given the wide range of goals in a firm Some conflict is good for organizational performance Too much causes managers to spend much time responding to conflict

Operations Management Refers to the management of the production system that transforms inputs into finished goods and services o Production system: the way a firm acquires inputs then converts and disposes outputs oOperations managers: responsible for the transformation process from inputs to outputs Operations management seeks to increase the quality

1、结构 膨胀水箱多用半透明材料(如塑料)制成 膨胀水箱的上部用一个较细的软管与 水箱的加水管相连,底部通过水管与水 泵的进水侧相连接,通常位置略高于散 热器

1、以“事”为中心,而不是以“人”为中心 2、只能维持组织的生存,不能保证组织的持续发展 3、忽视人的作用,进而导致缺乏激励的要素

一、工作分析是企业招聘人员的基础 二、工作分析是企业培训的基础 三、工作分析是企业绩效考核的基础 四、通过工作分析也可以合理的决定报酬 五、为惩戒员工提供合理的基础

一、人事行政四环节 1 取才 2 用才 3 育才 4 留才

一、提高工人的能力 二、减少流动的可能性 三、提高成本效率