Introduction: Weathering The Breakdown of Rock At the Earth's surface, rocks are exposed to the effects of weathering: the chemical alteration and mechanical breakdown of rock, when exposed to air, moisture, and organic matter. Weathering is an integral part of the rock cycle. Weathering converts rock to regolith

Complaint management is an Investment Cost of customer acquisition vs retention Loyal Word of mouth(p positive or negative) Information for design changes Compensation may exceed price

In general, you can not expect to capture any value if you do not create any Getting\paid to playis an exception, but is unlikely to yield very high profits

When a manager with a good reputation meets an industry with a bad reputation. It is normally the industry that leaves with Its reputation intact” Attributed to Warren Buffett

Chapter 16 Learning Objectives Obtain and interpret the multiple regression equation Make estimates using the regression model: Point value of the dependent variable,y Intervals: Confidence interval for the conditional mean of y Prediction interval for an individual y observation

J Chapter 5- Learning objectives Construct and interpret a contingency table Frequencies, relative frequencies cumulative relative frequencies Determine the probability of an event Construct and interpret a probability tree with sequential events Use Bayes Theorem to revise a probability Determine the number of combinations or permutations of n objects rat a time o 2002 The Wadsworth Group

Detailed study of the text 1. The idea of helping people comes naturally to most of As might be expected, most of us are willing to help others. Most of us will naturally think of helping others Come to sb. :(an idea) to enter someone's mind

随着互联网的蓬勃发展, Internet已成为世界上覆盖面最广、规模最大、信息 资源最丰富的计算机网络,网络应用日益普及。作为承载互联网应用的通信网,宏 观上可划分为接入网和核心网两大部分。接入网(AN: Access Network),或用户环 路,主要用来完成用户接入核心网的任务

Binary dependent variables Recall the linear probability model, which can be written as P(=1x)=Bo+xB a drawback to the linear probability model is that predicted values are not constrained to be between 0 and An alternative is to model the proba、,s a function, G(Bo+xB), where 0