Leadership versus Management Leadership- the ability to influence group towards the achievement of goals- coping with change Management-the use of authority inherent in designated formal rank to obtain compliance from organizational members-coping with complexity Organizations need both for optimal effectiveness

中国人民大学：《组织行为学》课程教学资源（教学大纲）Organizational Behavior

感觉与知觉 社会知觉 个体决策

1. 群体概述 2. 影响群体有效性的因素 3. 群体中的角色与规范 4. 群体行为的动态研究 5. 群体中的人际关系

一、群体概述 二、群体行为的静态研究 三、群体行为的动态研究 四、群体中的人际关系

DESCRIBE the relationship between job design and quality of work life. IDENTIFY the key elements linking job design and performance. DEFINE the term job analysis. .COMPARE the job design concepts of range and depth

一、工作团队(work team) 1.工作团队的概念 工作团队指能够通过成员的共同努力而产生积极的协同作用的群体

请对下列各维度分别打分,1表示最差,10表示最好

Purposes of Evaluation Judgmental Orientation Developmental Orientation e Provide a basis for reward Stimulate performance allocation Improvement Identify high-potential Develop ways of overcoming employees obstacles and performance barriers

一、激励的概念 二、个体行为的激励过程 三、需要与动机的分类 四、工作激励理论