ODISCUSS the importance of human resources to organizational success ODESCRIBE the discipline that have contributed to the field of organizational behavior DISCUSS the importance of understanding behavior in organizations EXPLAIN the goal approach to defining and measuring effectiveness EXPLAIN the relationship between quality and organizational effectiveness

Motivation DESCRIBE the three distinct components of motivation. IDENTIFY the need levels in Maslow's hierarchy. EXPLAIN Alderfer's ERG Theory. COMPARE motivators and hygiene factors DISCUSS the factors that reflect a high need for achievement. DEFINE the key terms in expectancy theory. DISTINGUISH between inputs and outputs in equity theory

一、工作团队(work team) 1.工作团队的概念 工作团队指能够通过成员的共同努力而产生积极的协同作用的群体

Purposes of Evaluation Judgmental Orientation Developmental Orientation e Provide a basis for reward Stimulate performance allocation Improvement Identify high-potential Develop ways of overcoming employees obstacles and performance barriers

Individual Differences The ASA framework Attraction Organizational Behavior Attrition McGraw-Hill/Irwin Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved

DEFINE the terms organizational culture socialization. and career OEXPLAIN it is too simplistic to assume tha managers can state that they are creating a firm's culture ODESCRIBE the relationship between a society's culture and organizational culture OIDENTIFY specific practices and programs used by organizations to facilitate socialization

《组织行为学 Organizational Behavior》课程教学参考资料：香奈儿 Chanel

《组织行为学 Organizational Behavior》课程教学参考资料：观海尔成功之路

《组织行为学 Organizational Behavior》课程教学参考资料：苹果公司案例分析

《组织行为学 Organizational Behavior》课程教学参考资料：肯德基分析