Big Five Model Extroversion- sociable, assertive Agreeableness-good-natured, cooperative, trusting Conscientiousness- responsible, dependable, persistent Openness to experience-
Organizational Culture common perception held by the organization's members; a system of shared meaning Innovation and risk taking Attention to detail Outcome, people or team orientation Aggressiveness
Leadership versus Management Leadership- the ability to influence group towards the achievement of goals- coping with change Management-the use of authority inherent in designated formal rank to obtain compliance from organizational members-coping with complexity Organizations need both for optimal effectiveness