Unit 1 Changes in the Way We Live Unit 2 The Freedom Givers Unit 3 Security Unit 4 Extraterrestrials Unit 5 How to Celebrate Holidays Unit Six The Last Leaf Unit 7 Making a Living

Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Describe the role of support services in EC. 2. Define EC order fulfillment and describe the EC order fulfillment process. 3. Describe the major problems of EC order fulfillment. 4. Describe various solutions to EC order fulfillment problems

Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Describe the need for justifying EC investments, how it is done, and how metrics are used to determine justification. 2. Understand the difficulties in measuring and justifying EC investments. 3. Recognize the difficulties in establishing intangible metrics and describe how to overcome them

Electronic Commerce Prentice Hall © 2006 2 Starting a New Online Business • Creating a New Company or Adding an Online Project – Step 1: Identify a consumer or business need in the marketplace – Step 2: Investigate the opportunity – Step 3: Determine the business owner’s ability to meet the need

Electronic Commerce Prentice Hall © 2006 2 Learning Objectives 1. Describe the factors that influence consumer behavior online. 2. Understand the decision-making process of consumer purchasing online. 3. Describe how companies are building one-to-one relationships with customers. 4. Explain how personalization is accomplished online. 5. Discuss the issues of e-loyalty and e-trust in EC. 6. Describe consumer market research in EC

Lead-in The news that a sheep in Scotland has been successfully cloned 1) got me wondering What good would it be to clone humans? What would I do with a clone of myself? Then 2) it hit me that I could have my clone go into work for me while went out hiking, biking, sking,etc.! really could be in two places at once

It may be audacious even to attempt a definition of his greatness but it is not so difficult to describe the gifts that enabled him to create imaginative visions of pathos and mirth that, whether read or witnessed in the theatre, fill the mind and linger there he is a writer of great intellectual rapidity

1. Arranging insurance cover for the buyer 执事先生 第645号500件印花棉布的合约是以成本加运费的价格而定,但贵公司的 信用证却规定为成本加保险和运费。这一不符显然必须修改。 为避免进一步延误,本公司建议代为安排有关投保手续。保险费为140美 元,将在贵公司2%的佣金内扣除

1. Offer and quotation: (1)A quotation is often taken by many Chinese business person to stand for a unit price with delivery conditions. e.g. USD324/PC CIF New York; An offer is considered to include more conditions such as shipment, payment, insurance and packing. (2)From the legal point of view a quotation is not an

(1)鉴于乙方与甲方订立本合同,安装甲方的空气调 节设备,双方协议如下: Whereas party b and party a have entered into this Contract to install Party As air-conditioning equipment, the he Parties hereto do hereby agree as follows (2)鉴于该银行同意向该公司提供短期信贷作为资金 周转之用,双方达成协议如下: Whereas the Bank has agreed to extend as Short Term Credit loan for the purpose of providing general working capital to the company, the Parties thereto do hereby agree as follows