How to construct various control charts Which control charts to use for a particular type of data How to measure the capability of a process The basic themes of quality management and Deming’s 14 points The basic aspects of Six Sigma
Formulate null (H0) and alternative hypotheses (H1) for applications involving one sample population mean or proportion Formulate a decision rule for testing a hypothesis Know how to use the critical value and p-value approaches to test the null hypothesis (for both mean and proportion problems) Know what Type I and Type II errors are