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《冷冻食品》(英文第二版) The chilled foods market

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Chilled food technology has had a very significant impact on the types of food eaten by consumers during the 1980s and 1990s. This method of food preservation has satisfied the desires of people for safe, reliable, fresh products providing convenience despite the limited shelf-life. This introduction reviews the definition, range and market size of chilled food and indicates trends for the L1 Definition Foods distributed under refrigeration and sold from refrigerator cabinets have been available for many years. Although there were many new chilled product
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Introduction The chilled foods market C. Dennis and m. Stringer, Campden and chorleywood Food Research association Chilled food technology has had a very significant impact on the types of food eaten by consumers during the 1980s and 1990s. This method of food preservation has satisfied the desires of people for safe, reliable, fresh products providing convenience despite the limited shelf-life. This introduction reviews the definition, range and market size of chilled food and indicates trends for the L1 Definition Foods distributed under refrigeration and sold from refrigerator cabinets have been available for many years. Although there were many new chilled product introductions made during the 1970s, it was not until the 1980s that significant numerous and major technological developments for chilled foods occurred ( Bond 1992). This trend continued throughout the 1990s with the major emphasis on value added, convenience and increasing consumer choice. This unprecedented activity during the 1980s and 1990s stimulated the production of good practice guides related to refrigerated or chilled foods. In 1990, the Institute of Food Science and Technology (IFST) defined chilled foods as perishable foods which, to extend the time during which they remain wholesome, are kept within specified ranges of temperature above -1oC (IFST 1990). More recently the UK Chilled Foods Association(CFA)restricted the term to prepared foods with the following definition prepared foods that, for reasons of safety and/or quality, are designed to be stored at refrigerated temperatures(at or below 8C but not frozen)throughout their entire life'( CFA 1997). Whereas the IfST definition emphasises perishability, the CFA

Chilled food technology has had a very significant impact on the types of food eaten by consumers during the 1980s and 1990s. This method of food preservation has satisfied the desires of people for safe, reliable, ‘fresh’ products providing convenience despite the limited shelf-life. This introduction reviews the definition, range and market size of chilled food and indicates trends for the future. I.1 Definition Foods distributed under refrigeration and sold from refrigerator cabinets have been available for many years. Although there were many new chilled product introductions made during the 1970s, it was not until the 1980s that significant numerous and major technological developments for chilled foods occurred (Bond 1992). This trend continued throughout the 1990s with the major emphasis on value added, convenience and increasing consumer choice. This unprecedented activity during the 1980s and 1990s stimulated the production of good practice guides related to refrigerated or chilled foods. In 1990, the Institute of Food Science and Technology (IFST) defined chilled foods as ‘perishable foods which, to extend the time during which they remain wholesome, are kept within specified ranges of temperature above 1ºC’ (IFST 1990). More recently the UK Chilled Foods Association (CFA) restricted the term to ‘prepared foods’ with the following definition ‘prepared foods that, for reasons of safety and/or quality, are designed to be stored at refrigerated temperatures (at or below 8C but not frozen) throughout their entire life’ (CFA 1997). Whereas the IFST definition emphasises ‘perishability’, the CFA Introduction The chilled foods market C. Dennis and M. Stringer, Campden and Chorleywood Food Research Association

2 Chilled foods Table L1 Number of chilled product introductions in the UK market-place 9999999999 1578 3616 99 3365 definition excludes non-prepared materials such as raw meat, poultry and fish and commodity dairy products such as butter and cheese which are also not considered'prepared. The more general and broader definition of chilled food has been used in compiling the content of this book, although some sections more appropriately only deal with prepared chilled foods as defined by the CFA Food Products Intelligence (FPD at Campden and Chorleywood Food Research Association( CCFRA) has been monitoring new UK food and drink product introductions since 1969. Its records of new products for the 1980s and 1990s illustrates the dramatic increase in the number of chilled products identified as new (Table I 1)with almost fourfold increases in the 1980s and again in the 1990s. The definition of 'new'used by FPI is one that appears in a major food retail outlet and is previously unknown to FPl or has been recorded by FPI but has been packaged in a different size/format which creates a new eating occasion or new consumer purchase. Frequent updates on new chilled foods entering the UK market-place are available from FPI together with full details of each product on the New Foods CD-ROM or via the internet (www.newfoods.com) Unlike other major technology sectors(e.g. frozen foods, ambient foods) the development of the chilled foods market in the UK has been dominated by own label brands for example Marks Spencer, Tesco and Sainsbury. Approxi- mately 80% of new chilled foods introduced during the 1980s and 1990s were own label. In particular, Marks Spencer with the St Michael brand is recognised by both the trade and the consumer as having pioneered the early development of chilled foods and for initiating many innovative product concepts which have since been built on and expanded by other brands Chilled foods can be designed to be ready to eat, to be reheated(minimal heating before serving for organoleptic purposes)or to be cooked(thorough and I NewFoods: The UK new product database and visual guide on CD-ROM published by Blackwell Science. ISSN 1359-297

definition excludes non-prepared materials such as raw meat, poultry and fish and commodity dairy products such as butter and cheese which are also not considered ‘prepared’. The more general and broader definition of chilled foods has been used in compiling the content of this book, although some sections more appropriately only deal with prepared chilled foods as defined by the CFA. Food Products Intelligence (FPI) at Campden and Chorleywood Food Research Association (CCFRA) has been monitoring new UK food and drink product introductions since 1969. Its records of new products for the 1980s and 1990s illustrates the dramatic increase in the number of chilled products identified as new (Table I.1) with almost fourfold increases in the 1980s and again in the 1990s. The definition of ‘new’ used by FPI is one that appears in a major food retail outlet and is previously unknown to FPI or has been recorded by FPI but has been packaged in a different size/format which creates a new eating occasion or new consumer purchase. Frequent updates on new chilled foods entering the UK market-place are available from FPI together with full details of each product on the NewFoods CD-ROM1 or via the internet (www.newfoods.com). Unlike other major technology sectors (e.g. frozen foods, ambient foods) the development of the chilled foods market in the UK has been dominated by own label brands for example Marks & Spencer, Tesco and Sainsbury. Approxi￾mately 80% of new chilled foods introduced during the 1980s and 1990s were own label. In particular, Marks & Spencer with the St Michael brand is recognised by both the trade and the consumer as having pioneered the early development of chilled foods and for initiating many innovative product concepts which have since been built on and expanded by other brands. Chilled foods can be designed to be ready to eat, to be reheated (minimal heating before serving for organoleptic purposes) or to be cooked (thorough and Table I.1 Number of chilled product introductions in the UK market-place 1972 35 1975 86 1980 249 1983 535 1985 605 1988 774 1990 945 1992 1578 1994 2385 1997 2920 1998 3616 1999 3365 1 NewFoods: The UK new product database and visual guide on CD-ROM published by Blackwell Science, ISSN 1359–2971. 2 Chilled foods

Introduction 3 prolonged heating before serving for both safety and quality ). Cooked chilled foods are sometimes wrongly referred to as cook-chill. This specific category of foods has been defined as a catering system based on the full cooking of food followed by fast chilling and storage in controlled temperature conditions(0- 3C)and subsequent thorough reheating before consumption(Department of Health(UK)1989). Cook-chill foods have a maximum recommended shelf-life of five days, inclusive of the day of cooking L2 Drivers in the chilled food sector The background to the market in the UK is provided by demographic trends shown in Table 1. 2. This shows the biggest areas of growth to be the 10-14, 35- 4 and 55-64-year-old age ranges. Against this background, there are a number of forces driving the market healthy eating variety and choice the origins of food It is reported that for 40% of eating occasions, convenience is the most important factor. The average home-cooked meal is estimated to take about 30 minutes to prepare. This has halved over the last decade(Anon. 1999a) Table 1. 2 Demographic trends in the UK 1992-2002(Source: Office for National Statist 2002(estimate) Age group Nu Number Number ercentage 19972002 04 3.8 10-14 5-24 11.7 45-54 55-64 9.2 9.2 0.2

prolonged heating before serving for both safety and quality). Cooked chilled foods are sometimes wrongly referred to as ‘cook-chill’. This specific category of foods has been defined as a catering system based on the full cooking of food followed by fast chilling and storage in controlled temperature conditions (0– 3ºC) and subsequent thorough reheating before consumption (Department of Health (UK) 1989). Cook-chill foods have a maximum recommended shelf-life of five days, inclusive of the day of cooking. I.2 Drivers in the chilled food sector The background to the market in the UK is provided by demographic trends shown in Table I.2. This shows the biggest areas of growth to be the 10–14, 35– 44 and 55–64-year-old age ranges. Against this background, there are a number of forces driving the market: • convenience • snacking • healthy eating • variety and choice • taste • the origins of food • competition. It is reported that for 40% of eating occasions, convenience is the most important factor. The average home-cooked meal is estimated to take about 30 minutes to prepare. This has halved over the last decade (Anon. 1999a). Table I.2 Demographic trends in the UK 1992–2002 (Source: Office for National Statistics) 1992 1997 2002 (estimate) Age group Number Number Number (Total Percentage (millions) (millions) (millions) population) change (%) 1997–2002 0–4 3.8 3.7 3.5 6 4 5–9 3.7 3.9 3.7 6 5.4 10–14 3.6 3.7 3.9 7 5.7 15–24 7.9 7.2 7.4 13 2.9 25–34 9.2 9.1 8.1 14 12.7 35–44 7.8 8.3 9.2 16 11.7 45–54 6.9 7.7 7.7 13 0.4 55–64 5.8 5.8 6.5 11 13.1 65+ 9.1 9.2 9.2 16 0.2 Introduction 3

4 Chilled foods Table 1.3 Different categories of chilled food product introductions in the UK market Total Vegetarian 116332 Childrens 13938% 2920 3616 3365 The drive towards more convenience foods, such as ready meals, has reflected the decline in traditional home-prepared meals and the associated skills. Convenience is a specific need of the cash-rich time-poor consumer. This development is in part the result of the increase in the number of working women, single-parent and single-person households with limited time available for home cooking. Government estimates suggest that there are over 12 million women in full or part-time work in the UK, representing 45% of the total workforce. Also in the Uk, demographic trends show particular growth in numbers of older children and their parents. It is these families in particular, with children at school and with a greater degree of independence, where there is most scope for women to undertake part- or full-time work. It is also in these families in particular that members have developed more independent and flexible patterns of eating. Such patterns have also been stimulated by the increase in microwave ownership and the dramatic rise in the availability of microwaveable foods, especially chilled foods(see Table 1.3). This can be seen in the increase in'snacking, eating more frequent small meals at varying times in the day. Research in 1998 suggested that 31% of UK housewives snacked between meals(Anon. 1998a). The trend towards snacking is also reflected the decline of the single family evening meal, and the shift towards differing members of the family eating at different times. This development has also prompted consumers to look for a range of light, easy to use ingredients such as cheese spreads or salads, for example, which can be used to prepare a variety of quick snacks or meals tailored to the requirements and preferences of individual family members. Recent research also shows that the total lunch box occasions (i.e. prepared and packed lunch) have grown steadily over the past seven years, up by 21%, with sandwiches featuring in 81% of these Children are estimated to consume 675 million sandwiches in the UK or 7% of total consumption(Anon 1999b) A survey of 25,000 adults in the UK in 1997 found that 17% of all those surveyed and 22% of women in the survey were concerned about counting calories in their diet, whilst over half of all respondents claimed to have reduced fat intake in their diet. In the Us, surveys also suggest that consumers are

The drive towards more convenience foods, such as ready meals, has reflected the decline in traditional home-prepared meals and the associated skills. Convenience is a specific need of the cash-rich time-poor consumer. This development is in part the result of the increase in the number of working women, single-parent and single-person households with limited time available for home cooking. Government estimates suggest that there are over 12 million women in full or part-time work in the UK, representing 45% of the total workforce. Also in the UK, demographic trends show particular growth in numbers of older children and their parents. It is these families in particular, with children at school and with a greater degree of independence, where there is most scope for women to undertake part- or full-time work. It is also in these families in particular that members have developed more independent and flexible patterns of eating. Such patterns have also been stimulated by the increase in microwave ownership and the dramatic rise in the availability of microwaveable foods, especially chilled foods (see Table I.3). This can be seen in the increase in ‘snacking’, eating more frequent small meals at varying times in the day. Research in 1998 suggested that 31% of UK housewives snacked between meals (Anon. 1998a). The trend towards snacking is also reflected in the decline of the single family evening meal, and the shift towards differing members of the family eating at different times. This development has also prompted consumers to look for a range of light, easy to use ingredients such as cheese spreads or salads, for example, which can be used to prepare a variety of quick snacks or meals tailored to the requirements and preferences of individual family members. Recent research also shows that the total lunch box occasions (i.e. prepared and packed lunch) have grown steadily over the past seven years, up by 21%, with sandwiches featuring in 81% of these. Children are estimated to consume 675 million sandwiches in the UK or 7% of total consumption (Anon. 1999b). A survey of 25,000 adults in the UK in 1997 found that 17% of all those surveyed and 22% of women in the survey were concerned about counting calories in their diet, whilst over half of all respondents claimed to have reduced fat intake in their diet. In the US, surveys also suggest that consumers are Table I.3 Different categories of chilled food product introductions in the UK market￾place 1997 1998 1999 Total % Total % Total % Microwaveable 586 20% 818 23% 763 23% Healthy eating 296 10% 485 13% 526 16% Vegetarian 790 27% 1163 32% 1143 34% Organic 7 0% 78 2% 177 5% Childrens 90 3% 139 38% 128 4% Total 2920 3616 3365 4 Chilled foods

Introduction 5 concerned about nutritional issues, particularly information on calorie and fat content of food products(Bender 1992, Rodolfo 1998). The trend in attitudes in the Uk has been for a slight reduction in concern about healthy eating since the early 1990s, but a large number of consumers remain concerned about levels of at intake. This is noticeably true of the 35-44-year-old age range, which has a articularly high proportion of dieters. The overall picture is of consumers eling more in control of their diet, looking for low-fat and low-calorie products but with a greater tendency to allow the occasional treat in what they eat. Consumers have also shown an increased interest in the origin and composition of food products and in their methods of production. After adverse publicity in the 1980s, consumers demonstrated an increased concern about the health implications of synthetic additives, related to a general fear of chemicals and their possible links to disease or allergy(Sloan 1986, Crowe 992, Wandel 1997). This is reflected in increasing consumer pressure for fresh-tasting products with fewer preservatives and minimal preparation During the 1990s there has also been a growing interest in more environmentally friendly and natural methods of production, reflected in demand for organic foods (Jolly 1989). The FPI at Campden and Chorleywood Food Research Association recorded approximately 5% of the new chilled food products in 1999 as organic Exposure to a wider range of cuisine, stimulated in part by the growth in overseas holidays, has encouraged consumers to look for greater variety and novelty in the food they eat. There has been much greater interest in ethnic food reflected for instance in the growth in popularity of Chinese, Indian and other ethnic chilled ready meals. Britain's younger generations are reported to be as familiar with ethnic food as with roast beef with nearly three-quarters of British households buying ethnic food(Anon. 1999c). Consumers are now more adventurous than ever, demanding variety and authenticity from the dishes selected. The flavours for the start of the new millennium are predicted to originate from South America(e.g. Cuba, Argentina, Brazil) to extend the hot and spicy trend (Sloan 1999). In tandem with this interest in variety, consumers continue to put a premium on taste and enjoyment of food. Recent research in they ale ggests that 21% of housewives ranked taste over other factors in what families at the weekend(Anon. 1998b). This interest reflects the relative decline in health concerns as a dominant factor in food purchases. This renewed emphasis on food as a treat or an indulgence has, for example, fuelled the expansion of the chilled desserts market Competition in the chilled food sector has intensified, with the leading ailers increasing the range of own-label products, and an increasing emphasis throughout the sector on quality and value-added products. Table 1.4 indicates the new product introductions by the major UK retailers during recent years and not only particularly highlights the leading position of Marks Spencer in this sector, but also the high level of activity by some of the other

concerned about nutritional issues, particularly information on calorie and fat content of food products (Bender 1992, Rodolfo 1998). The trend in attitudes in the UK has been for a slight reduction in concern about healthy eating since the early 1990s, but a large number of consumers remain concerned about levels of fat intake. This is noticeably true of the 35–44-year-old age range, which has a particularly high proportion of dieters. The overall picture is of consumers feeling more in control of their diet, looking for low-fat and low-calorie products but with a greater tendency to allow the occasional treat in what they eat. Consumers have also shown an increased interest in the origin and composition of food products and in their methods of production. After adverse publicity in the 1980s, consumers demonstrated an increased concern about the health implications of synthetic additives, related to a general fear of chemicals and their possible links to disease or allergy (Sloan 1986, Crowe 1992, Wandel 1997). This is reflected in increasing consumer pressure for fresh-tasting products with fewer preservatives and minimal preparation. During the 1990s there has also been a growing interest in more environmentally friendly and ‘natural’ methods of production, reflected in demand for organic foods (Jolly 1989). The FPI at Campden and Chorleywood Food Research Association recorded approximately 5% of the new chilled food products in 1999 as organic. Exposure to a wider range of cuisine, stimulated in part by the growth in overseas holidays, has encouraged consumers to look for greater variety and novelty in the food they eat. There has been much greater interest in ethnic food, reflected for instance in the growth in popularity of Chinese, Indian and other ethnic chilled ready meals. Britain’s younger generations are reported to be as familiar with ethnic food as with roast beef with nearly three-quarters of British households buying ethnic food (Anon. 1999c). Consumers are now more adventurous than ever, demanding variety and authenticity from the dishes selected. The flavours for the start of the new millennium are predicted to originate from South America (e.g. Cuba, Argentina, Brazil) to extend the hot and spicy trend (Sloan 1999). In tandem with this interest in variety, consumers continue to put a premium on taste and enjoyment of food. Recent research in the UK suggests that 21% of housewives ranked taste over other factors in what they ate, with 14% of respondents claiming to buy treats for themselves and their families at the weekend (Anon. 1998b). This interest reflects the relative decline in health concerns as a dominant factor in food purchases. This renewed emphasis on food as a treat or an indulgence has, for example, fuelled the expansion of the chilled desserts market. Competition in the chilled food sector has intensified, with the leading retailers increasing the range of own-label products, and an increasing emphasis throughout the sector on quality and value-added products. Table I.4 indicates the new product introductions by the major UK retailers during recent years and not only particularly highlights the leading position of Marks & Spencer in this sector, but also the high level of activity by some of the other major players. Introduction 5

6 Chilled foods Table 1. 4 New chilled foods introduced by different UK retailers Retaile 1998 Marks spencer 78272460 575 Wm morrison S/CRS Retail Table 15 summarises the key features of the UK chilled food market in the 1990s and highlights the importance of drivers such as convenience including microwaveability, snacking, healthy eating, ethnicity and vegetarianism. In addition, notable inclusions are products designed for home entertainment such as items for dinner parties as well as more informal type snacks and products specifically for children. These trends have developed from the extensive range of products available during the 1980s(Bond 1992) 1.3 Overall market size In the Uk, the chilled foods market for dairy products, meat products, ready meals, pizzas and prepared salads was valued at f5 billion in 1997, representing 6% of total grocery sales(Anon. 1998b). Forecasts are for continued growth at as much as 6% per annum, reaching a market value of over f6 billion by 2002 (Anon. 1998a; Anon. 1998b, Anon. 1997). The various chilled foods categories had the following shares of overall UK chilled foods sales in 1997 by value (Anon. 1998a, Anon. 1997: figures have been rounded to the nearest whole dairy products 70% ready meals, pizzas and prepared salads 15%(chilled ready meals 9%, pizzas 7((Anon 1998a, Anon 1998b, Anon. 1997, IDF 195/ Gver the period 1993- These categories show differing levels of growth in value products 17% products 30% meals 30-50%(differing estimates from Keynote and mintel) pizzas 50% prepared salads 40%

Table I.5 summarises the key features of the UK chilled food market in the 1990s and highlights the importance of drivers such as convenience including microwaveability, snacking, healthy eating, ethnicity and vegetarianism. In addition, notable inclusions are products designed for home entertainment such as items for dinner parties as well as more informal type snacks and products specifically for children. These trends have developed from the extensive range of products available during the 1980s (Bond 1992). I.3 Overall market size In the UK, the chilled foods market for dairy products, meat products, ready meals, pizzas and prepared salads was valued at £5 billion in 1997, representing 6% of total grocery sales (Anon. 1998b). Forecasts are for continued growth at as much as 6% per annum, reaching a market value of over £6 billion by 2002 (Anon. 1998a; Anon. 1998b, Anon. 1997). The various chilled foods categories had the following shares of overall UK chilled foods sales in 1997 by value (Anon. 1998a, Anon. 1997: figures have been rounded to the nearest whole number): • dairy products 70% • meat products (excluding raw meat, poultry and fish) 15% • ready meals, pizzas and prepared salads 15% (chilled ready meals 9%; pizzas 5%; prepared salads 1%). These categories show differing levels of growth in value over the period 1993– 7 ((Anon. 1998a; Anon. 1998b, Anon. 1997, IDF 1995): • dairy products 17% • meat products 30% • ready meals 30–50% (differing estimates from Keynote and Mintel) • pizzas 50% • prepared salads 40% Table I.4 New chilled foods introduced by different UK retailers Retailer 1997 1998 1999 Marks & Spencer 528 575 502 Tesco 402 526 544 J Sainsbury 367 504 498 Safeway 222 390 326 Asda 364 408 414 Waitrose 306 433 354 Wm Morrison 200 222 213 Somerfield 179 196 192 CWS/CRS Retail 146 155 159 6 Chilled foods

Introduction 7 Table 1.s Product features of uk chilled foods market in the 1990s Product area Key product development Yellow fats Increasing numbers of Biggest innovation has bgen s readable butter Fat blends and spreads Spreads have been one of the success stories of the 1990s The aim to produce a ' butter tasting product with low/or no cholesterol Olive oil products e.g. Olivio The move to functional products e.g. Benecol Cheese Cheddar still popular, the stronger flavours being most popular Regional varieties and flavour additions continue Healthy eating(specifically low fat) Innovation with cheese snacks e.g. Lunchables, Dunkers and Now large variety of imported cheeses Cottage cheeses follow the ethnic trends for flavour additions and healthy eating trends Organic varieties available Milk Overall, decline in milk consumption Health-conscious consumers have switched to lower-fat milks Few with added vitamins and aimed at specific groups of consumers(age groups) Flavoured milks are growing, aimed at younger consumers (in competition with soft drinks Gained more popularity during BsE crisis Processed poultry products, and crumb coated are popular with Added value, marinaded chicken, particularly popular for the Free range and organic also available at a premium Leaner, smaller joints developed, more modern image Quick cook joints and presentations, component meals and recipe dishes - convenience Sausages declined during bse crisis, but since then sausages have moved more upmarket and traditional- now more of a premiun Marinaded/added-value cuts available, particularly during the arbecue season RSPCA freedom food, animal husbandry, organic meats availal Fish and seafood Fish Perceived as healthy, benefited from bse crisis Processed and crumb coated or battered aimed at encouraging hildren to eat more fish In store fishmongers, with trained staff to 'educate and help consumers Salmon, once seen as a speciality, now farmed, are used in recipe

Table I.5 Product features of UK chilled foods market in the 1990s Product area Key product development Yellow fats Butter • Increasing numbers of organic butters • Biggest innovation has been spreadable butter Fat blends and spreads • Spreads have been one of the success stories of the 1990s • The aim to produce a ‘butter tasting’ product with low/or no cholesterol • Olive oil products e.g. Olivio • The move to functional products e.g. Benecol Cheese • Cheddar still popular, the stronger flavours being most popular • Regional varieties and flavour additions continue • Healthy eating (specifically low fat) • Innovation with cheese snacks e.g. Lunchables, Dunkers and Cheestrings – ideal for lunch boxes. • Now large variety of imported cheeses • Cottage cheeses follow the ethnic trends for flavour additions and healthy eating trends • Organic varieties available Milk • Overall, decline in milk consumption • Health-conscious consumers have switched to lower-fat milks • Few with added vitamins and aimed at specific groups of consumers (age groups) • Flavoured milks are growing, aimed at younger consumers (in competition with soft drinks) • Organic milks also available Poultry • Gained more popularity during BSE crisis • Processed poultry products, and crumb coated are popular with children • Added value, marinaded chicken, particularly popular for the barbecue season • Free range and organic also available at a premium Meat • Leaner, smaller joints developed, more modern image • Quick cook joints and presentations, component meals and recipe dishes – convenience • Sausages declined during BSE crisis, but since then sausages have moved more upmarket and traditional – now more of a premium image • Marinaded/added-value cuts available, particularly during the barbecue season • RSPCA freedom food, animal husbandry, organic meats available Fish and seafood Fish • Perceived as healthy, benefited from BSE crisis. • Processed and crumb coated or battered aimed at encouraging children to eat more fish • In store fishmongers, with trained staff to ‘educate’ and help consumers • Salmon, once seen as a speciality, now farmed, are used in recipe dishes Introduction 7

Chilled foods Table ls Continued Product area Key product development Fish and seafood Seafood Increased in popularity. Convenience and further processing make eafood more attractive Dips, pate and Products are convenient, no preparation and reflect trends seen across other food groups e.g. vegetarian, healthy eating, ethnic Lend themselves to the snacking culture Pares-especially fish are ideal for starters and entertaining, with the emphasis on presen fresh the huge range of sandwiches now avallable nts to compete with Dips- ideal complementary products for crisps and snacks A success story of the 1990s Huge range of different bases and toppings, reflect of the trends seen across all food groups i.e. vegetarian Perceived as a snack, but also popular as a main meal Suits todays lifestyles of minimum cooking and no preparation Pastry products Pastry products still popular with the fillings reflecting vegetarian, healthy eating, traditional- poultry meat, fish and vegetables Many different formats and use of different pastries e.g. filo pastry Lattice topped became popular Individual pies as well as family pies- ideal for single-person households and snacking Recipe dishes Indian, Italian and Oriental meals are outstripping traditional and ready meals meals as popular alternative for consumers Kit meals such as Fresh Creations and Just Cook (packed individually and arranged together in one cabinet, so combinations an be selected)(from Sainsburys)enable customers to create restaurant-quality meals for two in 10 minutes More indulgent and up-market foods e.g. Tesco's Finest and Marks Spencer Cafe Specials for eating in rather than eating out Snack meals suit today's lifestyles with family members eating different foods at different times. Vegetarian, healthy eatin childrens products. Easy, convenient, microwave, reheat Meat alternatives such as Quorn giving choice in basic raw material e.g. minced, cubed and in recipe dishes, and complete meals Poultry recipe dishes and ready meal new products now outnum ber red meat Fresh pasta has grown in popularity, with the perception of it being 'quicker to cook'and'because it's"fresh"it's better Pasta and sauces create quick, convenient meals with that Mediterranean healthy image Filled pasta with an Italian-style bread is a quick-to-prepare meal Many different ethnic styles to accompany the many different dishes from India, China, Thailand. R repared and convenient for quick reheating in either the m ave or the oven More authentic styles as consumers become more knowledgeable

Table I.5 Continued Product area Key product development Fish and seafood Seafood (continued) • Increased in popularity. Convenience and further processing make seafood more attractive Dips, paˆte´ and spreads • Products are convenient, no preparation and reflect trends seen across other food groups e.g. vegetarian, healthy eating, ethnic and traditional • Lend themselves to the snacking culture • Paˆte´s – especially fish are ideal for starters and entertaining, with the emphasis on presentation • Sandwich spreads – quality and fresh ingredients to compete with the huge range of sandwiches now available • Dips – ideal complementary products for crisps and snacks Pizzas • A success story of the 1990s • Huge range of different bases and toppings, reflecting some of the trends seen across all food groups i.e. vegetarian, healthy eating, children’s, ethnic • Perceived as a snack, but also popular as a main meal • Suits today’s lifestyles of minimum cooking and no preparation time Pastry products • Pastry products still popular with the fillings reflecting vegetarian, healthy eating, traditional – poultry meat, fish and vegetables • Many different formats and use of different pastries e.g. filo pastry • Lattice topped became popular • Individual pies as well as family pies – ideal for single-person households and snacking Recipe dishes and ready meals • Indian, Italian and Oriental meals are outstripping traditional meals as popular alternative for consumers • Kit meals such as Fresh Creations and Just Cook (packed individually and arranged together in one cabinet, so combinations can be selected) (from Sainsbury’s) enable customers to create restaurant-quality meals for two in 10 minutes • More indulgent and up-market foods e.g. Tesco’s Finest and Marks & Spencer Cafe´ Specials for eating in rather than eating out • Snack meals suit today’s lifestyles with family members eating different foods at different times. Vegetarian, healthy eating, children’s products. Easy, convenient, microwave, reheat • Meat alternatives such as Quorn giving choice in basic raw material e.g. minced, cubed and in recipe dishes, and complete meals • Poultry recipe dishes and ready meal new products now outnumber red meat Pasta • Fresh pasta has grown in popularity, with the perception of it being ‘quicker to cook’ and ‘because it’s ‘‘fresh’’ it’s better’ • Pasta and sauces create quick, convenient meals with that Mediterranean healthy image • Filled pasta with an Italian-style bread is a quick-to-prepare meal Rice • Many different ethnic styles to accompany the many different dishes from India, China, Thailand. Ready prepared and convenient for quick reheating in either the microwave or the oven • More authentic styles as consumers become more knowledgeable 8 Chilled foods

Introduction 9 Table 1.5 Continued Product area Key product development Rice(continued). Arborio rice (Italian risotto rice) eaten as a ready meal. The traditional dish is quite time consuming- microwave reheating makes this a very quick meal alads, layered Ready prepared salad combinations now incorporate many salads and deli different salad ingredients, e.g. raddichio, endive, rockette, lambs Fresh oil-based salad dressings are now also a feature of the Pre-washed salads offer healthy, convenient product which can be tailored to todays eating requirements All-year-round availability Ideal for sandwiches and replicating restaurant-style foods and presentations Organic possibilities Dressed salads, layered salads and deli-style salads reflect choice of ingredients, different styles of eating, snacking, healthy vegetarian and ethnic flavours and styles Salad dressings -a huge variety of many flavours, reflecting thnic influences and healthy eating Savoury Pasta sauces no longer a niche market-to accompany pasta which convenient, easy to prepare, healthy and extremely versatile fitting today's lifestyles Many new flavour sauces- microwaveable in the pot Stir fry sauces, in many flavours and ideal for quick cook stir fries again convenient, easy to prepare, healthy and extremely Custard sauces-indulgent with cream and healthy eating versions now commonplace. Some flavoured varieties available Microwave reheat in the container for real convenience Cream Additions to the standard presentations of double, single and whipping cream have been clotted, extra thick, spooning, alcohol flavoured and low-fat cream alternatives. All these presentations are now commonplace many alcohol varieties, some using dual branding, available at Christmas time Again, convenience and quick ation of fresh products at a rice premium -suiting todays lifestyle Ready prepared and ready to cook, some with added value sauces, dressings and flavoured butters- microwaveable in the pack May be just bunches of carrots or upmarket variety mixes, or stir ry combinations using ethnic ingredients No preparation, no waste, quick and easy and versatile no preparation quick reheat times and most often accompaniments microwaveable Mix and match with main ingredient (i.e. meat, poultry)to create variety e.g. flavoured mashed potato, roasted vegetables, cauli- flower cheese

Table I.5 Continued Product area Key product development Rice (continued) • Arborio rice (Italian risotto rice) eaten as a ready meal. The traditional dish is quite time consuming – microwave reheating makes this a very quick meal Salads, layered salads and deli dressings • Ready prepared salad combinations now incorporate many different salad ingredients, e.g. raddichio, endive, rockette, lambs lettuce • Fresh oil-based salad dressings are now also a feature of the chilled cabinet • Pre-washed salads offer healthy, convenient product which can be tailored to today’s eating requirements • All-year-round availability • Ideal for sandwiches and replicating restaurant-style foods and presentations • Organic possibilities • Dressed salads, layered salads and deli-style salads reflect choice of ingredients, different styles of eating, snacking, healthy, vegetarian and ethnic flavours and styles • Salad dressings – a huge variety of many flavours, reflecting ethnic influences and healthy eating Sauces Savoury • Pasta sauces no longer a niche market – to accompany pasta which is convenient, easy to prepare, healthy and extremely versatile – fitting today’s lifestyles • Many new flavour sauces - microwaveable in the pot • Stir fry sauces, in many flavours and ideal for quick cook stir fries – again convenient, easy to prepare, healthy and extremely versatile Sweet • Custard sauces – indulgent with cream and healthy eating versions now commonplace. Some flavoured varieties available • Microwave reheat in the container for real convenience Cream • Additions to the standard presentations of double, single and whipping cream have been clotted, extra thick, spooning, alcohol flavoured and low-fat cream alternatives. All these presentations are now commonplace – many alcohol varieties, some using dual branding, available at Christmas time Vegetables • Again, convenience and quick preparation of fresh products at a price premium – suiting today’s lifestyles • Ready prepared and ready to cook, some with added value sauces, dressings and flavoured butters – microwaveable in the pack • May be just bunches of carrots or upmarket variety mixes, or stir fry combinations using ethnic ingredients • No preparation, no waste, quick and easy and versatile Vegetable accompaniments • Convenient, no preparation quick reheat times and most often microwaveable • Mix and match with main ingredient (i.e. meat, poultry) to create variety e.g. flavoured mashed potato, roasted vegetables, cauli￾flower cheese Introduction 9

10 Chilled foods Table ls Continued Product area Key product development Cooked poultry Varieties of joints e. g. breast, leg or wings or whole birds in many thnic flavours now commor Can be reheated or eaten cold with salads or ideal for snacks and Also available sliced and flavoured and cut into strips or chunks Not only prepacked but also available on deli counter Home Meal Replacement market is growing one of the most popular purchases is the rotisserie chicken Cooked meats Availability of ethnic meats e.g. proscuito, salami Many styles of cooked meats, straight and flavoured Different formats for different uses -thick sliced and wafer thin All suit sandwich making, snack flavour extensions The popularity of ethnic meals has led to development of ethnic- style breads e.g. flavoured topped focc S Cream-filled traditional and ethnic cakes. muffins pastries. Sold individually packaged- ideal as a snack or whole for entertaining, for a dessert Sandwiches Innovation in styles of bread, ethnic and traditional e.g. filled rolls, baguettes, croissants, wraps Innovation in fillings-children's style, ethnic, traditional, healthy eating, vegetarian Suits snacking and grazing Soups Reflecting the ongoing need for convenience, quality(particularly n terms of taste)and choice, this market has seen massive growth The flavours and combinations reflect traditional ethnic, vegetar- ian and healthy eating versions They range from cold summer soups for entertaining to hearty winter recipes, as meal replacem Fruit juices Juices, drinks, nectars, smoothies freshly squeezed, smoot with bits, some with added vitamins Many exotic flavour combinations Seen as healthy and consumption increases in hot weather Some organic varieties available Yoghurts One of the oldest products in the supermarket but the range of products on offer is astounding The biggest market is the children's sector Low-fat and very low-fat yoghurts constitute a big market Luxury yoghurts are also important, as are plain natural Bio yoghurts also have a following and it is expected that in the uture functional yoghurts will grow e. g. Maval, Benecol Organic also have a niche sector Sold as individuals, multipacks and split pots- ideal for snacking

Table I.5 Continued Product area Key product development Cooked poultry • Varieties of joints e.g. breast, leg or wings or whole birds in many ethnic flavours – now commonplace • Can be reheated or eaten cold with salads or ideal for snacks and sandwiches • Also available sliced and flavoured and cut into strips or chunks for cooking • Not only prepacked but also available on deli counter • Home Meal Replacement market is growing – one of the most popular purchases is the rotisserie chicken Cooked meats • Availability of ethnic meats e.g. proscuito, salami • Many styles of cooked meats, straight and flavoured • Different formats for different uses – thick sliced and wafer thin • All suit sandwich making, snacking Bakery Savoury • Started with the garlic bread concept, of which there are many flavour extensions • The popularity of ethnic meals has led to development of ethnic￾style breads e.g. flavoured topped foccacia Sweet • Cream-filled traditional and ethnic cakes, muffins, desserts and pastries. Sold individually packaged – ideal as a snack or whole for entertaining, for a dessert Sandwiches • Innovation in styles of bread, ethnic and traditional e.g. filled rolls, baguettes, croissants, wraps • Innovation in fillings – children’s style, ethnic, traditional, healthy eating, vegetarian • Suits snacking and grazing Soups • Reflecting the ongoing need for convenience, quality (particularly in terms of taste) and choice, this market has seen massive growth • The flavours and combinations reflect traditional ethnic, vegetar￾ian and healthy eating versions • They range from cold summer soups for entertaining to hearty winter recipes, as meal replacements • Many are microwaveable Fruit juices and drinks • Juices, drinks, nectars, smoothies – freshly squeezed, smooth, ‘with bits’, some with added vitamins • Many exotic flavour combinations • Seen as healthy and consumption increases in hot weather • Some organic varieties available Yoghurts • One of the oldest products in the supermarket but the range of products on offer is astounding • The biggest market is the children’s sector • Low-fat and very low-fat yoghurts constitute a big market • Luxury yoghurts are also important, as are plain natural • Bio yoghurts also have a following and it is expected that in the future functional yoghurts will grow e.g. Maval, Benecol • Organic also have a niche sector • Sold as individuals, multipacks and split pots – ideal for snacking 10 Chilled foods

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