Unit 12 Communication
Unit 12 Communication
Everyday English It is wonderful to see you. It is great to see you. It is so good to see you
Everyday English 1.It is wonderful to see you. It is great to see you. It is so good to see you
Brain Fart Alert Item one Answering machine (c)WWW.OHMYGOODNESS.COM Task one Warm-up activities. Do you know what is the answering machine?Do you have any answering machine?
Item one Answering - machine Task one Warm-up activities. Do you know what is the answering machine? Do you have any answering machine?
Task two multiple choice 1.What will take place at Bill's house tomorrow? A.a party B.a game C.a dance 2.Why does Hank have to work late? A.He has to attend a meeting B.He has to write a report. C.He has to close the office. 3.Why is Hank going to visit Lisa after work? A.because she is sick in bed B.because he has to return something C.because he is going to take her to Bill's house 4.Where is Hank going to get the snacks to take to Bill's house? A.from his house B.from the store C.from his work 5.What time will Hank most likely arrive at Bill's house? A.7:00PM B.8:00PM C.9:00PM ABBAAC
Task two multiple choice 1. What will take place at Bill's house tomorrow? A. a party B. a game C. a dance 2. Why does Hank have to work late? A. He has to attend a meeting. B. He has to write a report. C. He has to close the office. 3. Why is Hank going to visit Lisa after work? A. because she is sick in bed B. because he has to return something C. because he is going to take her to Bill's house 4. Where is Hank going to get the snacks to take to Bill's house? A. from his house B. from the store C. from his work 5. What time will Hank most likely arrive at Bill's house? A. 7:00 PM B. 8:00 PM C. 9:00 PM
Bill:Hey,this is Bill.I'm sorry I'm not in.Just leave a message. [Beep] Hey Bill.This is Hank.I'm just calling to let you know that I'll be a little late to the game tomorrow night.I have to work a few extra hours at work to finish a report.I should wrap things up sometime between seven and eight though.Oh,then I'm planning on dropping by Lisa's house for about an hour since she's been sick recently.And,uh,one more thing.I'll swing by my house to pick up some food for the game.See you then
Bill: Hey, this is Bill. I'm sorry I'm not in. Just leave a message. [Beep] Hey Bill. This is Hank. I'm just calling to let you know that I'll be a little late to the game tomorrow night. I have to work a few extra hours at work to finish a report. I should wrap things up sometime between seven and eight though. Oh, then I'm planning on dropping by Lisa's house for about an hour since she's been sick recently. And, uh, one more thing. I'll swing by my house to pick up some food for the game. See you then
Ttem two may I help you brochure (noun):pamphlet,small booklet Could you send me a brochure of your laptop computers? detail (verb,also noun):to explain -The manager decided to detail his recent visit to our parent company
Item two may I help you brochure (noun): pamphlet, small booklet - Could you send me a brochure of your laptop computers? detail (verb, also noun): to explain - The manager decided to detail his recent visit to our parent company
Task one warm-up activities The following words are found the conversation.What do you think is the main topic of the conversation? office supplies,fax,brochure,service,computers Task two multiple choice
Task one warm-up activities The following words are found the conversation. What do you think is the main topic of the conversation? office supplies, fax, brochure, service, computers Task two multiple choice
a Why can't Elaine Strong answer the phone? A.She's in a meeting. B.She's out of the office. C.She's talking with another customer. b.What does caller want the secretary to send? A.information on after-sales service B.a picture of the newest computers C.a list of software products c.What time should the secretary send the material? A.2:30PMB.3:30PMC.5:00PM d.What is the caller's name? A.Cordell B.Kordel C.Kordell e.What is the caller's telephone number? BABCA A.560-1287.B.560-1828C.560-2187
a Why can't Elaine Strong answer the phone? A. She's in a meeting. B. She's out of the office. C. She's talking with another customer. b. What does caller want the secretary to send? A. information on after-sales service B. a picture of the newest computers C. a list of software products c. What time should the secretary send the material? A. 2:30 PM B. 3:30 PM C. 5:00 PM d. What is the caller's name? A. Cordell B. Kordel C. Kordell e. What is the caller's telephone number? A. 560-1287. B. 560-1828 C. 560-2187
Secretary:Hello,Ultimate Computers.May I help you? Caller:Yes,this is Jack Kordell from Hunter's Office Supplies. May I speak to Elaine Strong,please? Secretary:I'm sorry,but she's not in right now. Caller:Okay,do you know when she'll be back? Secretary:Uh,yes,she should be here later on this afternoon maybe about 4:30.May I take a message? Caller:Yes.Ms.Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products,but there wasn't any information about after-sales service
Secretary: Hello, Ultimate Computers. May I help you? Caller: Yes, this is Jack Kordell from Hunter's Office Supplies. May I speak to Elaine Strong, please? Secretary: I'm sorry, but she's not in right now. Caller: Okay, do you know when she'll be back? Secretary: Uh, yes, she should be here later on this afternoon maybe about 4:30. May I take a message? Caller: Yes. Ms. Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products, but there wasn't any information about after-sales service
Secretary:Oh,I'm sorry.Would you like me to fax that to you? Caller:Yes,but our fax is being repaired at the moment,and it won't be working until around 2:30.Hum..could you try sending that information around 3:30?That's should give me time to look over the material before I call Ms.Strong,say,around 5:00. Secretary:Sure.Could I have your name,telephone number,and fax number,please? Caller:Yes.Jack Kordell and the phone number is 560-1287.And the fax number is 560-1288. Secretary:Okay.Jack Kordell.Is your name spelled C-o-r-d-e-1? Caller:No.It's Kordell with a "K"and two "I's."K-o-r-d-e-1-1." Secretary:All right,Mr.Kordell.And your phone number is 560- 1287,and the fax number is 560-1288.Is that correct? Caller:Yes it is. Secretary:All right.I'll be sure to send you the fax this afternoon. Caller:Okay,bye
Secretary: Oh, I'm sorry. Would you like me to fax that to you? Caller: Yes, but our fax is being repaired at the moment, and it won't be working until around 2:30. Hum . . . could you try sending that information around 3:30? That's should give me time to look over the material before I call Ms. Strong, say, around 5:00. Secretary: Sure. Could I have your name, telephone number, and fax number, please? Caller: Yes. Jack Kordell and the phone number is 560-1287. And the fax number is 560-1288. Secretary: Okay. Jack Kordell. Is your name spelled C-o-r-d-e-l? Caller: No. It's Kordell with a "K" and two "l's." K-o-r-d-e-l-l." Secretary: All right, Mr. Kordell. And your phone number is 560- 1287, and the fax number is 560-1288. Is that correct? Caller: Yes it is. Secretary: All right. I'll be sure to send you the fax this afternoon. Caller: Okay, bye