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武汉职业技术学院:《商务英语》课程教学资源(题库,双语版)Unit 7 The working environment

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(1) Vocabulary Put the words in the box under the correct headings Coffee filing paperwork phone calls overtime Appointments photocopies typing
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Unit 7 The working environment people to (1)Vocabulary Put the words in the box under the correct headings. Coffee filling paperwork phone calls overtime Appointments photocopies typing make (2)Language in use Look at the pictures and write the peoples requests. name 8 I Could you spell your name, please?

Unit 7 The working environment 7.1 Asking people to do things (1) Vocabulary Put the words in the box under the correct headings. make do coffee filing ________ ________ ________ ________ ________ ________ (2) Language in use Look at the pictures and write the people’s requests. 1 2 3 4 1 Could you spell your name, please? 2 Coffee filiing paperwork phone calls overtime Appointments photocopies typing … name?

Practise responding to requests. Use expressions like Yes, of course, Id rather not or I'n rather busy like this: VOICE: Could you spell your name, please?(beep) YOU: Yes, of course It's 7.2 Talking about stress (1)Eh) Listening Listen to Lena Desai talking about her job. For each statement below, put a tick()for what she has to do and a cross(x)for things she doesnt have to do. O I work long hours (2 travel around the world (3 wear formal clothes at the office (5 go to conferences (6 write weekly repor (2)writing Write sentences about what lena desai has to and doesn't have to do like this: I She has to work long hours Write about what you have to do or dont have to do like this: I travel far to get to work I don have to travel far 2 write reports/essays 3 work long hours/study a lot

3 4 (3) Listening and speaking Practise responding to requests. Use expressions like Yes, of course, I’d rather not or I’m rather busy like this: VOICE: Could you spell your name, please? (beep) YOU: Yes, of course. It’s … 7.2 Talking about stress (1) Listening Listen to Lena Desai talking about her job. For each statement below, put a tick (√) for what she has to do and a cross ( X ) for things she doesn’t have to do. ( ) 1 work long hours ( ) 2 travel around the world ( ) 3 wear formal clothes at the office ( ) 4 visit customers ( ) 5 go to conferences ( ) 6 write weekly reports (2) Writing Write sentences about what Lena Desai has to and doesn’t have to do like this: 1 She has to work long hours. 2 3 4 5 6 (3) Language in use Write about what you have to do or don’t have to do like this: 1 travel far to get to work / school I don’t have to travel far to get to school. 2 write reports / essays ______________________________________ 3 work long hours / study a lot ______________________________________

4 work hard 5 go to meetings/lectures (1)Reading Read this article and then give each paragraph a suitable title from the box a Dont work late b Enjoy the open air c Take care of your health d have fun e Work near where you live f Leave the car at home How to/eada better life Get regular fresh air. Sunshine is cheering, rain refreshing. Best of all, fresh air gets you out of the office. Most offices are unhealthy (2) Get out of your car and onto public transport. You will reduce noise, get fitter and have more time to read think and look. Dont travel long distances to work, Find a job near home. Move out the city Go home from work earlier. Long hours don't make you more efficient. If there's too much work for you to do, say so Learn to enjoy yourself. Relax, play sport or music, take up a hobby. Please yourself more ----make /find time to do it (6) Exercise regularly, eat sensibly, dont smoke or drink alcohol, and cut down on caffeine drinks. Try water or herbal teas (2)Language in use What advice can you give for these problems? Use should, shouldn't or why don't you.? I' m al ways late for work Why don i you get up earlier? 2 Im al ways tired 3 It takes me two hours to get to work

4 work hard ______________________________________ 5 go to meetings / lectures ______________________________________ 6 use English at school / work ______________________________________ 7.3 Giving advice (1) Reading Read this article and then give each paragraph a suitable title from the box. (2) Language in use What advice can you give for these problems? Use should, shouldn’t or why don’t you …? 1 I’m always late for work. Why don’t you get up earlier? 2 I’m always tired. ________________________________ 3 It takes me two hours to get to work. ________________________________ a Don’t work late b Enjoy the open air c Take care of your health d Have fun e Work near where you live f Leave the car at home How to lead a better life (1) ____________ Get regular fresh air. Sunshine is cheering, rain refreshing. Best of all, fresh air gets you out of the office. Most offices are unhealthy. (2) ____________ Get out of your car and onto public transport. You will reduce noise, get fitter and have more time to read, think and look. (3) ____________ Don’t travel long distances to work. Find a job near home. Move out the city. (4) ____________ Go home from work earlier. Long hours don’t make you more efficient. If there’s too much work for you to do, say so. (5) ____________ Learn to enjoy yourself. Relax, play sport or music, take up a hobby. Please yourself more ---- make / find time to do it. (6) ____________ Exercise regularly, eat sensibly, don’t smoke or drink alcohol, and cut down on caffeine drinks. Try water or herbal teas

4 My boss wants me to learn English 5 I can't sleep 6 My colleague talks very loudly on the phone Listening and speaking P giving advice. Use expressions you have learned in this unit and your own ideas. Respond to the problems you hear like this: VOICE: I have too much work to do. (beep) YOU: Why dont you ask for help? References 7.1 I make: phone calls, appointments, photocopies do: paperwork, overtime, typing 2 Suggested answers 2 Could you tell me the time, please 3 Could/would you make some coffee, please? 4 Could/Would you do the photocopying, please? 3 1 VOICE 1: Could you spell your name, please?(beep)(pause) VOICE 2: Yes, of course. It's 2 VOICE 1: Could you work on Saturday? 3 VOICE 1: Would you do the photocopying, please? 4 VOICE 1: Could you tell me the time, please? 5 VOICE 1: Would you do the filing, please? 1 Tick: 1.2.4 Cross: 3.5.6 I enjoy my job, but it is quite stressful. I work very long hours---there's no choice as I have so much work to do! I travel a lot, and I miss seeing my friends and family when I'm away. One reason why I travel so much is that part of my job is to visit our five branch offices around the world for regular meetings. There are good things, too. For example, when I am at headquarters I can wear jeans if I want to, but like most people I try to look nice even if I'm not wearing my very best clothes! Also, because I travel so much and spend so much time visiting customers, I usually dont go to conferences. I often go to the company's annual conference, but sometimes I have other things to do. My boss likes to know what Im doing, so I write a report every month for her ome people write reports every work 22 She has to travel around the world

4 My boss wants me to learn English. ________________________________ 5 I can’t sleep. ________________________________ 6 My colleague talks very loudly on the phone. ________________________________ (3) Listening and speaking Practise giving advice. Use expressions you have learned in this unit and your own ideas. Respond to the problems you hear like this: VOICE: I have too much work to do. (beep) YOU: Why don’t you ask for help? References 7.1 1 make: phone calls, appointments, photocopies do: paperwork, overtime, typing 2 Suggested answers 2 Could you tell me the time, please? 3 Could/Would you make some coffee, please? 4 Could/Would you do the photocopying, please? 3 1 VOICE 1: Could you spell your name, please? (beep) (pause) VOICE 2: Yes, of course. It’s … 2 VOICE 1: Could you work on Saturday? 3 VOICE 1: Would you do the photocopying, please? 4 VOICE 1: Could you tell me the time, please? 5 VOICE 1: Would you do the filing, please? 7.2 1 Tick: 1, 2, 4 Cross: 3, 5, 6 I enjoy my job, but it is quite stressful. I work very long hours ---- there’s no choice as I have so much work to do! I travel a lot, and I miss seeing my friends and family when I’m away. One reason why I travel so much is that part of my job is to visit our five branch offices around the world for regular meetings. There are good things, too. For example, when I am at headquarters I can wear jeans if I want to, but like most people I try to look nice even if I’m not wearing my very best clothes! Also, because I travel so much and spend so much time visiting customers, I usually don’t go to conferences. I often go to the company’s annual conference, but sometimes I have other things to do. My boss likes to know what I’m doing, so I write a report every month for her ---- some people write reports every work! 2 2 She has to travel around the world

3 She doesn't have to wear formal clothes at the office 4 She has to visit customers 5 She doesn't have to go to conferences 6 She doesn t have to write weekly reports 1 1b 2f 3e 4a 5d 6 2 Suggested answers 2 You shouldn't work so hard. / You should go to bed early 3 You should work near home 4 Why don' t you have English lessons? 5 Why don' t you ask him to stop? 3 1 VOICE 1: I have too much work to do. (beep)(pause) VOICE 2: Why don' t you ask for help? 2 VOICE 1: I never have time to read a book 3 VOICE 1: I'm always thinking about work VOICE 1: I'm getting fat 5 VOICE 1: I never leave the office before 6.30 6 VOICe 1: I dont like driving to work

3 She doesn’t have to wear formal clothes at the office. 4 She has to visit customers. 5 She doesn’t have to go to conferences. 6 She doesn’t have to write weekly reports. 7.3 1 1b 2f 3e 4a 5d 6c 2 Suggested answers 2 You shouldn’t work so hard. / You should go to bed early. 3 You should work near home. 4 Why don’t you have English lessons? 5 Why don’t you ask him to stop? 3 1 VOICE 1: I have too much work to do. (beep) (pause) VOICE 2: Why don’t you ask for help? 2 VOICE 1: I never have time to read a book. 3 VOICE 1: I’m always thinking about work. 4 VOICE 1: I’m getting fat! 5 VOICE 1: I never leave the office before 6.30. 6 VOICE 1: I don’t like driving to work

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