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对外经济贸易大学:《营销学原理 Principles of Marketing》课程教学资源(授课教案,2007)Session 05 Marketing Information System and Marketing

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Principles of Marketing 5-1 Session 5 Marketing Information System and Marketing Research Text:Chapter 4 箍對好酒价置昌大孝 国际商学院市场营销学系 University of Intemational Business and Economics

国际商学院 市场营销学系 5-1 Marketing Information System and Marketing Research Principles of Marketing Session 5 Text: Chapter 4

Outline 5-2 I.The Importance of information II.The Marketing Information System III.The Marketing Research Process IV.Research Plan Designing and Execution 對至(竹質多土孝 国际商学院市场营销学系 University of Intemational Business and Economics

国际商学院 市场营销学系 5-2 Outline I. The Importance of information II. The Marketing Information System III. The Marketing Research Process IV. Research Plan Designing and Execution

1.The Importance of Information :對至(竹宜多大差 国际商学院市场营销学系 University of Intemational Business and Economic

I. The Importance of Information 国际商学院 市场营销学系

I.The Importance of Information 5-4 Why Is Information Needed? >Customer Needs >Marketing Environment >Competition >Strategic Planning 對至(的贫多大差 国际商学院市场营销学系 15 University of Intemational Business and Economic

国际商学院 市场营销学系 5-4 Customer Needs Marketing Environment Competition Strategic Planning I. The Importance of Information Why Is Information Needed?

ll.The Marketing Information System :封至(竹宜多大差 国际商学院市场营销学系 University of Intemational Business and Economic

II. The Marketing Information System 国际商学院 市场营销学系

What is a Marketing Information System (MIS)? 5-6 A MIS consists of people,equipment, and procedures to gather,sort,analyze, evaluate and distribute needed,timely, and accurate information to marketing decision makers. The MIS helps managers to: 1. Assess Information Needs, 2. Develop Needed Information, 3 Distribute Information. 對计至(竹宜多大孝 国际商学院市场营销学系 University of Intemational Business and Economics

国际商学院 市场营销学系 5-6 What is a Marketing Information System (MIS)?  A MIS consists of people, equipment, and procedures to gather, sort, analyze, evaluate and distribute needed, timely, and accurate information to marketing decision makers.  The MIS helps managers to: 1. Assess Information Needs, 2. Develop Needed Information, 3. Distribute Information

ll.The Marketing Information System Marketing Managers 5-7 Distributing Assessing Information Needs Information Internal Analysis. Records Marketing Marketing Research Intelligence Marketing Environment 對至(竹置多大芳 国际商学院市场营销学系 University of Intemational Business and Economics

国际商学院 市场营销学系 5-7 Information Analysis Internal Records Marketing Research Marketing Intelligence Distributing Information Assessing Needs Marketing Managers Marketing Environment Marketing Decisions and Communications II. The Marketing Information System

MIS 5-8 Internal records system:info.available in everyday ecord of every department. Marketing intelligence system:info.about the competition obtained from the internal or external sources Marketing research system:seeking info.about the market,the customer through a formal study in order to find a solution to a specific problem. Information analysis system:to make the info.obtained more usable to managers through some statistic analysis 對补至(竹置多大孝 国际商学院市场营销学系 University of Intemational Business and Economics

国际商学院 市场营销学系 5-8 MIS •Internal records system: info. available in everyday record of every department. • Marketing intelligence system: info. about the competition obtained from the internal or external sources • Marketing research system: seeking info. about the market, the customer through a formal study in order to find a solution to a specific problem. • Information analysis system: to make the info. obtained more usable to managers through some statistic analysis

lll.The Marketing Research Process :封至(竹宜多大差 国际商学院市场营销学系 University of Intemational Business and Economic

III. The Marketing Research Process 国际商学院 市场营销学系

Ill.The Marketing Research Process Defining the 5-10 Problem Developing the Research Plan Implementing the Research Plan Interpreting and Reporting the Findings 滋 计至(竹置多大学 国际商学院市场营销学系 University of Intemational Business and Economics

国际商学院 市场营销学系 Defining the 5-10 Problem Developing the Research Plan Implementing the Research Plan Interpreting and Reporting the Findings III. The Marketing Research Process

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