第十章组织变革与创新 华中科技大学管理学院
第十章 组织变革与创新 华中科技大学管理学院
组织变革的主要内容 组织变革的必要性 企业成长理论 组织变革的阻力 克服阻力的方法 组织变革的方法,趋势 学习性的企业
组织变革的主要内容 组织变革的必要性 企业成长理论 组织变革的阻力 克服阻力的方法 组织变革的方法，趋势 学习性的企业
组织变革的必要性 新技术的出现 自动化与人工 信息社会 技术更新的加快 竞争激烈程度增加 全球性经营 人口及顾客的变化
一 组织变革的必要性 新技术的出现 – 自动化与人工 – 信息社会 – 技术更新的加快 竞争激烈程度增加 全球性经营 人口及顾客的变化
The theory of Organization Grow Five phases Management focus Organizational structure Top management style Control system Management reward emphasis
二 The theory of Organization Grow Five phases Management focus Organizational structure Top management style Control system Management reward emphasis
Management focus Phase 1 Make and sell Phase 2 Efficiency of operations Phase 3 Expansion of market Phase 4 Consolidation of Organization Phase 5 Problem solving and Innovation
Management focus Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Make and sell Efficiency of operations Expansion of market Consolidation of Organization Problem solving and innovation
Organizational structure Phase 1 Informal Phase 2 Centralized and functional Phase 3 Decentralized and Geographic Phase 4 Line staff and product groups Matrix of teams Phase 5
Organizational structure Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Informal Centralized and functional Decentralized and Geographic Line staff and product groups Matrix of teams
Top Management Style Phase 1 Individualistic and entrepreneurial Phase 2 Directive Phase 3 Delegative Phase 4 Watchdog Phase 5 Participative
Top Management Style Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Individualistic and entrepreneurial Directive Delegative Watchdog Participative
Control system Phase 1 Market results Phase 2 Standards and cost centers Phase 3 Reports and profit centers Phase 4 Plans and investment centers Mutual goal setting Phase 5
Control system Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Market results Standards and cost centers Reports and profit centers Plans and investment centers Mutual goal setting
Management reward emphasis Phase 1 Ownership Phase 2 Salary and merit Increase Phase 3 Individual bonus Phase 4 Profit sharing and stock options Phase 5 Team bonus
Management reward emphasis Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Ownership Salary and merit increase Individual bonus Profit sharing and stock options Team bonus
三组织变革的阻力 个人阻力 组织阻力 人的本性 结构惯性 习惯 子系统的阻力 失去安全感 群体的阻力 学习新的东西 对专家的威胁 失去技能和重要性 权力的重组
三 组织变革的阻力 个人阻力 – 人的本性 – 习惯 – 失去安全感 – 学习新的东西 – 失去技能和重要性 组织阻力 – 结构惯性 – 子系统的阻力 – 群体的阻力 – 对专家的威胁 – 权力的重组