Units 1 2:Telephoning I.Teaching Aims and Demands: 1.Teach the students how to make or respond to a telephone call in English. 3.Last but not the on numbers and telephone information/message should be shared or discussed with the students. II.Difficultand Key Points: 2. The listening skills on telephone III.Teaching Aids: Recorder,MP3;Courseware,ete IV.Teaching Time; 2-4periods
2 Units 1 & 2: Telephoning I. Teaching Aims and Demands: 1. Teach the students how to make or respond to a telephone call in English; 2. Familiarize the students with the Western culture in telephoning a Westerner; 3. Last but not the least, listening skills on telephone numbers and specific telephone information/message should be shared or discussed with the students. II. Difficult and Key Points: 1. The different Chinese and Western customs/cultures in telephoning 2. The listening skills on telephone III. Teaching Aids: Recorder; MP3; Courseware, etc. IV. Teaching Time; 2-4 periods
1.Language and Culture Notes: Please refer to the Language and Culture Notes in Teacher's Book (Book Two)for College English---Focus Listening and Speaking (Pages 4,6,17 20) 2.数字题的听力技巧: “数字题“的内容涉及价格、电话号码、门牌号、年龄等。数字题一般分两类,一类是辨 认数字:对话中提到多个数字,答案是其中之一,不需计算。另一类是数字计算:利用对话 中的提示,对几个数字进行简单的计算后得出答案。数字题失分主要有两大类情况:第一类 是混淆数字,如读音相近的单词。这需要大家平时多注意发音练习。第二类是记忆问题。这 种情况我们可以通过“边听边记法”和“默念法”来解决。此外,在做此类题目时,我们还 应注意:遇到数字题时不要急于做出判断,在问愿没出来之前,你可以先计算、预测,听懂 问题后再选择。在对付包含多个数字、时间或多项简单事件的判断题时,争取时间是非常重 要的,因为这类试题考的是你的“记忆力”和“快速辨别、快速反应能力”。而最大限度地 利用所给出的选项是争取时间的关键。在平时的听力课上和课后练习时,同学们应多做 “note-taking”的练习,训练自己在“听”的同时也能适当地写一点,能耳、眼、手、脑并 用。 3.Useful expressions: TELEPHONE Asking the operator for help 1.Can you put me through to 3425272? 2.Connect me with Queen Hotel,please 3.Could you get me extension 145.please? 4.I'd like to book a person-to-person call to New York. 5.I'd like to makeacollec 6.May I have the Editorial Board Helping to connect the caller 1.I'mrythe numberse Wilyou hold? .Just a minute I'get the number for you 3.Just a moment I'l put you throug 4.One moment.I'll switch you over. 5.The name of the person you are calling.please? 6.What number are you calling from?
3 1. Language and Culture Notes: Please refer to the Language and Culture Notes in Teacher’s Book (Book Two) for College English---Focus Listening and Speaking (Pages 4, 6, 17 & 20) 2. 数字题的听力技巧: “数字题”的内容涉及价格、电话号码、门牌号、年龄等。数字题一般分两类,一类是辨 认数字:对话中提到多个数字,答案是其中之一,不需计算。另一类是数字计算:利用对话 中的提示,对几个数字进行简单的计算后得出答案。数字题失分主要有两大类情况:第一类 是混淆数字,如读音相近的单词。这需要大家平时多注意发音练习。第二类是记忆问题。这 种情况我们可以通过“边听边记法”和“默念法”来解决。此外,在做此类题目时,我们还 应注意:遇到数字题时不要急于做出判断,在问题没出来之前,你可以先计算、预测,听懂 问题后再选择。在对付包含多个数字、时间或多项简单事件的判断题时,争取时间是非常重 要的,因为这类试题考的是你的“记忆力”和“快速辨别、快速反应能力”。而最大限度地 利用所给出的选项是争取时间的关键。在平时的听力课上和课后练习时,同学们应多做 “note-taking”的练习,训练自己在“听”的同时也能适当地写一点,能耳、眼、手、脑并 用。 3. Useful expressions: TELEPHONE Asking the operator for help 1. Can you put me through to 3425272? 2. Connect me with Queen Hotel, please. 3. Could you get me extension 145, please? 4. I’d like to book a person-to-person call to New York, US. 5. I’d like to make a collect call to 243606. 6. May I have the Editorial Board? Helping to connect the caller 1. I’m sorry the number’s engaged. Will you hold? 2. Just a minute. I’ll get the number for you. 3. Just a moment. I’ll put you through. 4. One moment. I’ll switch you over. 5. The name of the person you are calling, please? 6. What number are you calling from?
2.Hello.Is that Carter Bronte? 3.Hello.Nicholas here.May I talk to Halley,please? 4.Hello.Thomas O'Connor speaking.Can I talk to Page.please? Receivinga phone call I.A moment,please 2.Hello.This is John here.Who's speaking? 3.He's not available right now. 4.Hold the line,please,I'll fetch him up 6.Yes,speaking. Informing somebody he is wanted on the phone 1.A long-distance call for you,Mr.Baker. 2.Mr.Ster a phon 3.Telephone for you,Mr.Kenneth 4.You're wanted on the phone. Asking whether the caller has any message 1.Can I take a message? 2.Do you want to leave a message 3.Is there any message I can give him' 4.Will you call back later or should I leave word for him to call you? ord with you that he's passed his examination? 2.Could you take a message? 3.It's urgent.Please have her call 243656.Mr.Sparks. 4 Aay i leave a message? 5 Please tell him to call back My number is 442-66490 6.Tell him I'll call later Trying to reach somebody by phone 1.Call you get him on the phone now? 2.Can you give me his office extension number? 3 Is there a where I can reach him? 4.What ifI call tomorrow around ten Helping the caller to contact somebody by phone 1.Does he have your number? 2.I can tell him that you phoned
4 Starting a phone call 1. Hello. Is Henry there, please? 2. Hello. Is that Carter Bronte? 3. Hello. Nicholas here. May I talk to Halley, please? 4. Hello. Thomas O’Connor speaking. Can I talk to Page, please? Receiving a phone call 1. A moment, please. 2. Hello. This is John here. Who’s speaking? 3. He’s not available right now. 4. Hold the line, please, I’ll fetch him up. 5. No, you’ve got the wrong number. 6. Yes, speaking. Informing somebody he is wanted on the phone 1. A long-distance call for you, Mr. Baker. 2. Mr. Stevens, a phone call for you. 3. Telephone for you, Mr. Kenneth. 4. You’re wanted on the phone. Asking whether the caller has any message 1. Can I take a message? 2. Do you want to leave a message? 3. Is there any message I can give him? 4. Will you call back later or should I leave word for him to call you? Leaving a message 1. Can I leave word with you that he’s passed his examination? 2. Could you take a message? 3. It’s urgent. Please have her call 243656, Mr. Sparks. 4. May I leave a message? 5. Please tell him to call back. My number is 442-66490. 6. Tell him I’ll call later. Trying to reach somebody by phone 1. Call you get him on the phone now? 2. Can you give me his office extension number? 3. Is there anywhere I can reach him? 4. What if I call tomorrow around ten? Helping the caller to contact somebody by phone 1. Does he have your number? 2. I can tell him that you phoned
3.I'll ask him to ring you up when he comes back. 4.You can get him at 163244. 4.Supplementary readingand listening: Living in a Telephone Society When you first arrive in a Western country.you'll probably find that constantly ringing telephones nearly drive you crazy.But you'll get used to it aftera while.and you'll probably come to rely on phones almost as much as Westerners do.Phones provide a simple and efficient means to conduct work,handle social arrangements and function from day to day--unless you sit and "chitchat"on the phone for hours as some people do. es in the course of work day(or ofe te evening as well)you may c phone with colleagues,students,lab assistants.scretaries.librarians or others on work-related matters.If you want an appointment with your department head,you would normally call him and arrange a time either with him or through his secretary.If you were unable to keep your appointment (or if you found you had to be late for it)you would phone and change plans.In this way,no one wastes s time waiting for someone who isn't coming and no on astes visitins meone who isn't at r is already busy with Ifyou buy a certain tube or chemical or book for your work,you would "let your fingers do the walking" that is,you would look in the yellow pages(business section)of your phone directory and call ahead to make sure the store has t you need,and at a good price.If it's an expensive item,you core tocompepiced theyve tod something peia for you nght ask em to call you when it comes i so m uch tim In small places,like college towns,you might drop in on friends informally.But in big cities you never just show up at someone's house (even a relative's)without calling first.We arrange not only our work schedules very carefully.but our off-work time as well.Look up someone's phone in the white pages (home phones)of your directory,then call.The response may be:"Great.We'd ove to see Come on ver.,the response may be:I'm really busy tonight.How about tomorrow night is precious,even our language shows that we treat time like a commodity to be "spent""saved"or "wasted"---people are generally annoyed with themselves or others when they have "wasted"their time And in daily life.too.your phone saves time and money.If you want to go to a film.you might call to see what's playing.ask the time schedule and check the prices,if you want to take a train bus or plane,you ca al to find ou schedules,prices and t cke ng into ation,and to make reservation if you want to shop for clothes after work,you might call to ask how late the store is open before you travel all the way downtown. Phones are easily accessible:you'll find home phones.office phones,and pay (or public) phones in which you deposit coins to make a call.Today.peope a have automatic answering ervices:if they enot at homer in the office(rdon't to be disturbed)they switch on machine which will answer your call.Apre-recorded message will say to:",so-and-so is not in at the moment.At the tone,please leave your name and number and he/she will call you back as soon as possible."Don't get flustered when you hear the"beep".It's more efficient to leave your name and number than to waste your time calling again and again. 5
5 3. I’ll ask him to ring you up when he comes back. 4. You can get him at 163244. 4.Supplementary reading and listening: Living in a Telephone Society When you first arrive in a Western country, you’ll probably find that constantly ringing telephones nearly drive you crazy. But you’ll get used to it after a while, and you’ll probably come to rely on phones almost as much as Westerners do. Phones provide a simple and efficient means to conduct work, handle social arrangements and function from day to day---unless you sit and “chitchat” on the phone for hours as some people do. Several times in the course of a work day(or often in the evening as well) you may consult by phone with colleagues, students, lab assistants, secretaries, librarians or others on work-related matters. If you want an appointment with your department head, you would normally call him and arrange a time either with him or through his secretary. If you were unable to keep your appointment (or if you found you had to be late for it) you would phone and change plans. In this way, no one wastes time waiting for someone who isn’t coming, and no one wastes visiting someone who isn’t at home or is already busy with someone or something else. If you wanted to buy a certain tube or chemical or book for your work, you would “let your fingers do the walking”, that is, you would look in the yellow pages (business section) of your phone directory and call ahead to make sure the store has t you need, and at a good price. If it’s an expensive item, you might call several stores to compare prices. And if they have to order something special for you, you might ask them to call you when it comes in. so much time saved! In small places, like college towns, you might drop in on friends informally. But in big cities you never just show up at someone’s house (even a relative’s) without calling first. We arrange not only our work schedules very carefully, but our off-work time as well. Look up someone’s phone in the white pages (home phones) of your directory, then call. The response may be: “Great. We’d love to see you. Come on over.” Or, the response may be: “I’m really busy tonight. How about tomorrow night at 9:30?” Time is precious; even our language shows that we treat time like a commodity to be “spent”, “saved” or “wasted”---people are generally annoyed with themselves or others when they have “wasted” their time. And in daily life, too, your phone saves time and money. If you want to go to a film, you might call to see what’s playing, ask the time schedule and check the prices; if you want to take a train, bus or plane, you can call to find out schedules, prices and ticketing information, and to make a reservation if you want to shop for clothes after work, you might call to ask how late the store is open before you travel all the way downtown. Phones are easily accessible: you’ll find home phones, office phones, and pay (or public) phones in which you deposit coins to make a call. Today, people also have automatic answering services: if they are not at home or in the office (or don’t wish to be disturbed) they switch on a machine which will answer your call. A pre-recorded message will say to: “I’m sorry, so-and-so is not in at the moment. At the tone, please leave your name and number and he/she will call you back as soon as possible.” Don’t get flustered when you hear the “beep”. It’s more efficient to leave your name and number than to waste your time calling again and again
Note:Aperson-o-person call can ony be accepted by the particular person you are calling Thus if that person is not there,you will not be charged.However,person-to-person and collect calls are more expensive than calls dialed directly because they involve the additional labor costs of an operator.A"collect"call is paid for by the person being called rather than by person making the call 1.A“person-to-person”call(“受话人收听”,长途电话的一种。另一种是“叫号” 不知 道对方是香去办公室,最好打受话人收听电话。“叫号”电话 只要有人接听,不管接听的是谁。较为便宜。 2.Collect call受话者付费。由收听电话的人付费,对方也同意。 3.Area code(美、加等国)电话分区的三位数代号。 4.Phone booth(美)公用电话间 5. 服务公司等等。 6.White pages一般住户的电话号码簿。按字母顺序,用白纸印刷的。 7.Pay phone公用电话(public telephone),有时称“收费电话”。打电话前,要先塞进一角 8.Pre-recorded mesage预先录好的留言 9.At the tone听到这声调 10.Don't get flustered when you hear the"beep”.当你听到“嘟啼声”,不要紧张。Don'tget flustered.----Don't get nervous or confused. 6
6 Note: A person-to-person call can only be accepted by the particular person you are calling. Thus, if that person is not there, you will not be charged. However, person-to-person and collect calls are more expensive than calls dialed directly because they involve the additional labor costs of an operator. A “collect” call is paid for by the person being called rather than by person making the call. 1.A “person-to-person” call (“受话人收听”,长途电话的一种。另一种是“叫号” (station-to-station)。你不知道对方是否去办公室,最好打受话人收听电话。“叫号”电话, 只要有人接听,不管接听的是谁。较为便宜。 2.Collect call 受话者付费。由收听电话的人付费,对方也同意。 3.Area code (美、加等国)电话分区的三位数代号。 4.Phone booth (美)公用电话间 5.Yellow pages 美国口语中称之为“黄页电话簿”或“黄书”。这是一本用黄色纸印的书, 是按行业分类编排(又称”Classified”)的,列出本区各种行业,酒店、餐馆、商店、戏院和 服务公司等等。 6.White pages 一般住户的电话号码簿。按字母顺序,用白纸印刷的。 7.Pay phone 公用电话 (public telephone),有时称“收费电话”。打电话前,要先塞进一角 钱。 8.Pre-recorded message 预先录好的留言 9.At the tone 听到这声调 10.Don’t get flustered when you hear the “beep”. 当你听到“嘟嘟声”,不要紧张。Don’t get flustered. ----Don’t get nervous or confused