Topicl Telephoning I.Teaching Aims 1.Master the useful words and phrases about telephoning; 2.Improve the student's speaking ability related to making calls. II.Teaching Points 1.Train the students'listening and speaking abilities. 2.Useful expressions and words:motorcycle.guy,ponytail,account,check.terribly. write a check,have an account with(a bank) III.Teaching Methods 1.Individual,pair,or group work 2.Role-play activities 3.Explanation IV.Teaching Periods Two teaching hours V.Teaching procedures Step one Introduction Nowadays,telephone or mobile phone is becoming a necessity for us.We use the phone to send messages or call somebody everyday.We can not imagine what life would be if there were no phones.However,to use the telephone effectively in English is not an easy task.We'll make our own conversations by using some sentences and structures that are often used in telephoning. Step Two Explanation of Useful expressions and Sentence Structures(P22) (打)电话：phone、telephone、call公用电话：public phone (投币式)公用电话：pay phone公用电话亭：telephone booth 电话外线outside line电话（内线）分机：extension 区域号码：area code电话答录机：telephone answering machine Step three Oral Practice 1.Ask the students to do the Exercise of"Making Appropriate Responses"in pairs on P6. 2.Divide the students into groups and ask them to make dialogues under the given conversation on P16
Topic1 Telephoning I. Teaching Aims 1. Master the useful words and phrases about telephoning; 2. Improve the student’s speaking ability related to making calls. II. Teaching Points 1. Train the students’ listening and speaking abilities. 2. Useful expressions and words: motorcycle, guy, ponytail, account, check, terribly, write a check, have an account with (a bank) III. Teaching Methods 1. Individual, pair, or group work 2. Role-play activities 3. Explanation IV. Teaching Periods Two teaching hours Ⅴ. Teaching procedures Step one Introduction Nowadays, telephone or mobile phone is becoming a necessity for us. We use the phone to send messages or call somebody everyday. We can not imagine what life would be if there were no phones. However, to use the telephone effectively in English is not an easy task. We’ll make our own conversations by using some sentences and structures that are often used in telephoning. Step Two Explanation of Useful expressions and Sentence Structures (P22) （打）电话：phone、telephone、call 公用电话：public phone （投币式）公用电话：pay phone 公用电话亭：telephone booth 电话外线 outside line 电话（内线）分机：extension 区域号码：area code 电话答录机：telephone answering machine Step three Oral Practice 1. Ask the students to do the Exercise of “Making Appropriate Responses” in pairs on P6. 2. Divide the students into groups and ask them to make dialogues under the given conversation on P16
3.Ask some students to come to the front of the classroom and act their dialogues out VL.References 1.《大学英语听说》（学生用书），虞苏美，李慧琴主编，上海：上海外语教有出 版社，2006. 2.《大学英语听说》（教师用书），虞苏美，李慧琴主编，上海：上海外语教育出 版社，2006. 附： 一、打电话礼节 (一)如果你身边没有电话，需要借电话用，可用下面两句（不过不是熟人人 家一般不会借给你)： May I use your phone?我可以借您的电话用一下吗？ Would you mind if I use your phone?你不介意我用你的电话吧？ (二)如果你打电话给别人，对方一接电话，你就要报上自己的名字(identity yourself),说：“"Hello,,this is.…speaking..不要等待对方追问你是谁。 A、如果有急事时，可用下面的表达方法： 1 It's urge nt.Could I have her mobilephone number?我有急事，可不可以告诉我她 的手机号码？ 2.Could you tell me where I can reach her?能不能告诉我在哪里可以找到她？ 3.This is an emergency.I need to get in contact with him right now.能不能告诉我 在哪里可以找到他。 B、万一你拨通了一个号码，却从对方接听时的口气，发觉你可能拨错电话时， 千万不要反问人家：“That number is this?而是要问你拨的号码对不对，例 如：”1shi8715-0456?如果对方告诉你拨错了，赶快说：~T■s0ry.然 后把电话轻轻挂上。打错电话常用的表达法有： 1.I'm sorry I have the wrong number..抱歉我打错电话了。（打错电话通常用： have the wrong number表示) 2.1 s this02-2718-5398?这里是02-2718-5398吗？ 3.Sorry to have bothered you.很抱歉打扰你了
3. Ask some students to come to the front of the classroom and act their dialogues out. VI. References 1.《大学英语听说》（学生用书），虞苏美，李慧琴主编，上海：上海外语教育出 版社，2006. 2.《大学英语听说》（教师用书），虞苏美，李慧琴主编，上海：上海外语教育出 版社，2006. 附： 一、打电话礼节 （一）如果你身边没有电话，需要借电话用，可用下面两句（不过不是熟人人 家一般不会借给你）： May I use your phone? 我可以借您的电话用一下吗？ Would you mind if I use your phone? 你不介意我用你的电话吧？ （二）如果你打电话给别人，对方一接电话，你就要报上自己的名字（identity yourself），说："Hello, this is...speaking."不要等待对方追问你是谁。 A、如果有急事时，可用下面的表达方法： 1. It’s urgent. Could I have her mobilephone number? 我有急事，可不可以告诉我她 的手机号码？ 2. Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她？ 3. This is an emergency. I need to get in contact with him right now. 能不能告诉我 在哪里可以找到他。 B、万一你拨通了一个号码，却从对方接听时的口气，发觉你可能拨错电话时， 千万不要反问人家："What number is this?"而是要问你拨的号码对不对，例 如："Is this 715-0456?" 如果对方告诉你拨错了，赶快说："I'm sorry."然 后把电话轻轻挂上。打错电话常用的表达法有： 1. I’m sorry I have the wrong number. 抱歉我打错电话了。 （打错电话通常用： have the wrong number 表示） 2. Is this 02-2718-5398? 这里是 02-2718-5398 吗？ 3. Sorry to have bothered you. 很抱歉打扰你了
4.I'm sorry.I think I must have dialled the wrong number.很抱款，我想我一定是打 错电话了。 动23我以对-下电话9两两？是不 C、如果听不清楚对方讲话时，可用下述表达： 1.Somy,Ididn't catch you.对不起，我听不懂你说的。 2.Sorry,,Ididn't understand.抱歉，我听不懂。 3.Somy,Ididn't get what you said.对不起，我没听懂你说的话。 4.Ican't hear you very wel.我听不太清楚 5.I can barely hear you.我几乎听不到你说的， 6.I'm having trouble hearing you.我听不清楚。 7.We have a bad connection.通讯效果不太好。 8.Ican't catch what you are saying.我听不太清楚你说的话。 D、发生上面的情况，你可以请对方在重复一遍，你可以说： 1.Pardon?请再说一遍好吗？ 2 Excuse me?请面说一扁？上列两都是村不起之意，但用在会话上，如果后 面没有接说明，并且语尾上扬，就是要对方再 一次。听到这句话时就要知道对 万要目已冉说一遍。 3.I beg you pardon?能请你再说一遍吗？（此句有请求对方原谅及再说一次的意 思) 4.Could you repeat that,.please?能请你再说一遍吗？ 5.Would you say that again?你能再说一遍吗？ B、另外，请对方说慢点的说法有： L.Would you speak more slowly?你能再说慢一点吗？ 2.Could you speak up a little?你能在大声一点吗？(speak up大声说=-speak out) 3.Would you speak more clearly?你能再说清楚一点吗？
4. I’m sorry. I think I must have dialled the wrong number. 很抱歉。我想我一定是打 错电话了。 5. Could I check the number? Is it 2211-3344 我可以核对一下电话号码吗？是不是 2211-3344？ C、如果听不清楚对方讲话时，可用下述表达： 1. Sorry, I didn’t catch you. 对不起，我听不懂你说的。 2. Sorry, I didn’t understand. 抱歉，我听不懂。 3. Sorry, I didn’t get what you said. 对不起，我没听懂你说的话。 4. I can’t hear you very well. 我听不太清楚。 5. I can barely hear you. 我几乎听不到你说的。 6. I’m having trouble hearing you. 我听不清楚。 7. We have a bad connection. 通讯效果不太好。 8. I can’t catch what you are saying. 我听不太清楚你说的话。 D、发生上面的情况，你可以请对方在重复一遍，你可以说： 1. Pardon?请再说一遍好吗？ 2. Excuse me? 请再说一遍？上列两句都是对不起之意，但用在会话上，如果后 面没有接说明，并且语尾上扬，就是要对方再说一次。听到这句话时就要知道对 方要自己再说一遍。 3. I beg you pardon? 能请你再说一遍吗？（此句有请求对方原谅及再说一次的意 思） 4. Could you repeat that, please? 能请你再说一遍吗？ 5. Would you say that again? 你能再说一遍吗？ E、另外，请对方说慢点的说法有： 1. Would you speak more slowly? 你能再说慢一点吗？ 2. Could you speak up a little? 你能在大声一点吗？（speak up 大声说=speak out） 3. Would you speak more clearly? 你能再说清楚一点吗？
4.Would you explain more for me?可以为我解释一遍吗？ 5.Please speak a little louder..请讲大声一点。 6.Would you slow down,please?清说慢一点好吗？ 凡、通常不要深夜打电话。早晨太早打电话也是不礼貌的。一般说来，打电话最 适当的时间是上午九点以后到晚上九点半以前。电话响了六响(six rings)还 没有人接，不是对方不在家，就是他不方便接，或甚至不愿意接，最好是把它 挂断了。如果确有急事，很晚或很早打电话给对方，要先道歉，说法有： 1.Imso四y tocall you so late..对不起这么晚打电话来。 2.IhopeIdidn'tcatch you at a bad time.抱歉这种时候找你。（含有希望没有打扰 到你的意思) 3.I hope I didn't wake you up so early.我希望这么早没有吵到你。 4.I'm sorry to call you so early.对不起这么早打电话来。 5.I'm sorry to bother you at this hour.很抱歉在这时打扰你。 G、打电话应该要言不繁。如果你打电话时预知这通电话不可能三言两语就结素， 最好先问对方：“1sthi nient time to o talk?* (现在讲电话 方便吗？) 免得对方正有急务待理，或有客人在旁，又须听你长时间电话，造成尴尬场面。 讲完该讲的话时，通常由拨电话的先说："Goodbye."对方可能加一句：“Thank you for your calling.."然后双方挂上电话。 H、若对方不在，可用以下说法： l.It's nothing important..没什么重要事 2.It's nothing urgent..Thank you,good-bye.没什么要紧事，谢谢您，再见 3.I'll call her again.我会再打给她。 4.I'll call back later,.我稍后会再打来。 5.Please ask Miss Chen to call me back.请陈*给我回电话。 6.Could you tell her to call Carol as soon as possible?能不能请她尽快打电话给卡 洛？ 7.Ask her to call Carol at home after seven,.please..麻烦她在七点后打电话到卡洛 家
4. Would you explain more for me? 可以为我解释一遍吗？ 5. Please speak a little louder. 请讲大声一点。 6. Would you slow down, please?清说慢一点好吗？ F、通常不要深夜打电话。早晨太早打电话也是不礼貌的。一般说来，打电话最 适当的时间是上午九点以后到晚上九点半以前。电话响了六响（six rings）还 没有人接，不是对方不在家，就是他不方便接，或甚至不愿意接，最好是把它 挂断了。如果确有急事，很晚或很早打电话给对方，要先道歉，说法有： 1. I’m sorry to call you so late. 对不起这么晚打电话来。 2. I hope I didn’t catch you at a bad time. 抱歉这种时候找你。（含有希望没有打扰 到你的意思） 3. I hope I didn’t wake you up so early. 我希望这么早没有吵到你。 4. I’m sorry to call you so early. 对不起这么早打电话来。 5. I’m sorry to bother you at this hour. 很抱歉在这时打扰你。 G、打电话应该要言不繁。如果你打电话时预知这通电话不可能三言两语就结素， 最好先问对方: "Is this a convenient time to talk?"（现在讲电话方便吗？） 免得对方正有急务待理，或有客人在旁，又须听你长时间电话，造成尴尬场面。 讲完该讲的话时，通常由拨电话的先说："Goodbye."对方可能加一句："Thank you for your calling."然后双方挂上电话。 H、若对方不在，可用以下说法： 1. It’s nothing important. 没什么重要事。 2. It’s nothing urgent. Thank you, good-bye. 没什么要紧事，谢谢您，再见。 3. I’ll call her again. 我会再打给她。 4. I’ll call back later. 我稍后会再打来。 5. Please ask Miss Chen to call me back. 请陈*给我回电话。 6. Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡 洛？ 7. Ask her to call Carol at home after seven, please. 麻烦她在七点后打电话到卡洛 家
8.Can I leave a message2我可以留言吗？ 9.Please have her return my call..请她回电话给我 l0.Could you ask him to call me back?可以请他给我回电话吗？ 1l.Please tell her Carol called.请告诉她卡洛找她 l2.Let me call back later again.Thank you.我稍后再打电话来。谢谢你。 13.Please tell him to phone2233-4455.请他给2233-4455回电话 I、如果需要转到分机，可用： 1.May I have extension two-.one-one?能帮我转分机211？ 2.Can I have extension two-one-one,please?能帮我转分机211吗？ 3.May I speak to David,.extension tow--one-one?我可以找21l分机的大卫吗？ 4.Extension two-one-one,please.请转21l. 5.Please connect me with extension two-.one-one.请帮我转分机21l 6.Could you put me through to the personnel department,please?请您帮我转到人 事部好吗？ 二、接电话礼节 A、接别人打来的电话时，如果对方未报姓名，你可以礼貌地问："Who's calling please?"假如对方 电话中要找的人是你的家人或室友，你也应该问这句话，先让 接电话的人知道是谁打来的。 B、假如你接到别人拨错的电话，你可以说："I think you have the wrong number. This is715-0456."然后把电话轻轻挂上。不要摔电话！他拨错电话号码很可能是 无心的
8. Can I leave a message? 我可以留言吗？ 9. Please have her return my call.请她回电话给我。 10. Could you ask him to call me back? 可以请他给我回电话吗？ 11. Please tell her Carol called. 请告诉她卡洛找她。 12. Let me call back later again. Thank you. 我稍后再打电话来。谢谢你。 13. Please tell him to phone 2233-4455. 请他给 2233-4455 回电话. I、如果需要转到分机，可用： 1. May I have extension two-one-one? 能帮我转分机 211？ 2. Can I have extension two-one-one, please? 能帮我转分机 211 吗？ 3. May I speak to David, extension tow-one-one? 我可以找 211 分机的大卫吗？ 4. Extension two-one-one, please. 请转 211。 5. Please connect me with extension two-one-one. 请帮我转分机 211。 6. Could you put me through to the personnel department, please? 请您帮我转到人 事部好吗？ 二、接电话礼节 A、接别人打来的电话时，如果对方未报姓名，你可以礼貌地问："Who's calling, please?"假如对方电话中要找的人是你的家人或室友，你也应该问这句话，先让 接电话的人知道是谁打来的。 B、假如你接到别人拨错的电话，你可以说: "I think you have the wrong number. This is 715-0456."然后把电话轻轻挂上。不要摔电话！他拨错电话号码很可能是 无心的