Unit 7 Making a Phone Call
Unit 7 Making a Phone Call
Section One Open Your Mouth 1.First try to complete Conversation 1,and then listen to the recording to check your answers. Script: John:Hello,is Cindy in? Mr.Wang:I beg your pardon?Cindy? John:Yes,I'd like to speak to Cindy. Mr.Wang:Sorry,there is no one here by that name.I'm afraid you have dialed the wrong number. John:Is this 0417-3216476? Mr.Wang:Sorry,this isn't the number you wanted.This is 0417- 3216479. John:I'm sorry to have bothered you. Mr.Wang:It doesn't matter
Section One Open Your Mouth 1. First try to complete Conversation 1, and then listen to the recording to check your answers. Script: John: Hello, is Cindy in? Mr.Wang: I beg your pardon？Cindy? John: Yes, I’d like to speak to Cindy. Mr.Wang: Sorry, there is no one here by that name. I’m afraid you have dialed the wrong number. John: Is this 0417-3216476? Mr.Wang: Sorry, this isn’t the number you wanted. This is 0417- 3216479. John: I’m sorry to have bothered you. Mr.Wang: It doesn’t matter
Key: 1.in 2.speak 3.name 4.number 5.bothered
Key: 1.in 2. speak 3. name 4.number 5. bothered
2.With the help of Conversation 1,make another conversation with your partner based on the situation given below. Example: A:Hello,can I speak to Peter Wang? B:I beg your pardon?Peter Wang? A:Yes,Peter Wang,the general manager of the ABC company. B:I'm sorry.I just know Peter Li,no Peter Wang.I'm afraid you have the wrong number. A:Come on.Peter Wang told me the number.I am a journalist for China Daily.I am calling to inquire whether he is willing to accept my interview. B:What number are you trying to dial? A:It's 3218788.Isn't is right? B:No,it isn't.It's 3219788.This is a bookstore A:I am sorry to have bothered you. B:It doesn't matter
2. With the help of Conversation 1, make another conversation with your partner based on the situation given below. Example: A: Hello, can I speak to Peter Wang? B: I beg your pardon? Peter Wang? A: Yes, Peter Wang, the general manager of the ABC company. B: I’m sorry. I just know Peter Li, no Peter Wang. I’m afraid you have the wrong number. A: Come on. Peter Wang told me the number. I am a journalist for China Daily. I am calling to inquire whether he is willing to accept my interview. B: What number are you trying to dial? A: It’s 3218788. Isn’t is right? B: No, it isn’t. It’s 3219788. This is a bookstore. A: I am sorry to have bothered you. B: It doesn’t matter
1.Rearrange the order of the following sentences to form a conversation and practice it with your partner. Ky:3--8--1--6---2---5--7--4
1.Rearrange the order of the following sentences to form a conversation and practice it with your partner. Key: 3----8-----1-----6------2------5-----7-----4
1.With the help of Conversation 2,make another conversation with your partner based on the situation given below. Example: A:Good morning.This is Susan.May I speak to David? B:Good morning,Susan.This is David speaking A:David,thanks for asking me to attend your marriage ceremony. I am sorry,but I won't be able to come. B:What's the matter? A:My daughter got a bad cold and I have to look after her. B:Oh,I am sorry to hear that.How is your daughter now? A:Thanks.She is much better. B:Please let me know if I can help A:Thank you very much.Goodbye. Goodbye
1.With the help of Conversation 2, make another conversation with your partner based on the situation given below. Example: A: Good morning. This is Susan. May I speak to David? B: Good morning, Susan. This is David speaking. A: David, thanks for asking me to attend your marriage ceremony. I am sorry, but I won’t be able to come. B: What’s the matter? A: My daughter got a bad cold and I have to look after her. B: Oh, I am sorry to hear that. How is your daughter now? A: Thanks. She is much better. B: Please let me know if I can help. A: Thank you very much . Goodbye. B: Goodbye
1.Act out Conversation 3 with your partner based on the following clues. Example: Secretary:Good morning,Mr.Smith's office Mr.Wang:Good morning,may I speak to Mr.Smith? Secretary:I'm sorry.Mr.Smith is not in at the moment;he is attending a meeting now. Mr.Wang:Well,when can I reach him by phone? Secretary:He is not available until his afternoon. Mr.Wang:Could you take a message for me? Secretary:Sure,it's my pleasure. Mr.Wang:My name is Wanglin from Dacheng food company. Please tell him to call me back when he is free this afternoon. Secretary:I've got it.Could you tell me your telephone Number Mr.Wang:It's 0417-3216688.Thank you very much. Secretary:You're welcome.I'll have Mr.Smith call you back as soon as possible.Anything else. Mr.Wang:That's all.Good-bye.Secretary:Good-bye
1. Act out Conversation 3 with your partner based on the following clues. Example: Secretary: Good morning, Mr. Smith’s office. Mr. Wang: Good morning, may I speak to Mr. Smith? Secretary: I’m sorry. Mr. Smith is not in at the moment; he is attending a meeting now. Mr. Wang: Well, when can I reach him by phone? Secretary: He is not available until his afternoon. Mr. Wang: Could you take a message for me? Secretary: Sure, it’s my pleasure. Mr. Wang: My name is Wanglin from Dacheng food company. Please tell him to call me back when he is free this afternoon. Secretary: I’ve got it. Could you tell me your telephone Number. Mr. Wang: It’s 0417-3216688. Thank you very much. Secretary: You’re welcome. I’ll have Mr. Smith call you back as soon as possible. Anything else. Mr. Wang: That’s all. Good-bye. Secretary: Good-bye
2.Now make another conversation with your partner based on the situation given below. Example: A:Hello? B:Hello,May I speak to Mr.Smith,please? A:Ok.I will check to see if he is in his office.Could I tell him who is calling? B:This is Lucy from the Central Hospital. A:Thanks.Hold on,please. B:Ok. A:Oh,Lucy,I am sorry Mr.Smith is not in now.Would you like to leave a message? B:Yes,please.Tell him to call the doctor's office,the number is 3219678. A:3219678.Ok.What time he'd better call? B:It would be fine if he could call this afternoon A:I'll tell him when he comes back B:Thanks a lot
2. Now make another conversation with your partner based on the situation given below. Example: A: Hello? B:Hello, May I speak to Mr. Smith, please? A: Ok. I will check to see if he is in his office. Could I tell him who is calling? B: This is Lucy from the Central Hospital. A: Thanks. Hold on, please. B: Ok. A: Oh, Lucy, I am sorry Mr. Smith is not in now. Would you like to leave a message? B: Yes, please. Tell him to call the doctor’s office, the number is 3219678. A: 3219678. Ok. What time he’d better call? B: It would be fine if he could call this afternoon. A: I’ll tell him when he comes back. B: Thanks a lot
Section Two Cheer up Your Ears Task 1.Listen carefully and choose the words you hear. Script: 1.change 2.though 3.file 4.sank 5.ship 6.big 7.bag 8.fight Key: 1.B2.A3.C4.C 5.C6.B7.C8.C
Section Two Cheer up Your Ears Task 1. Listen carefully and choose the words you hear. Script: 1.change 2. though 3. file 4. sank 5. ship 6. big 7. bag 8. fight Key: 1. B 2. A 3. C 4. C 5. C 6. B 7. C 8. C
Task 2.Listen to the passage and choose the proper words in the blanks. Script: As a secretary,you should be polite to the caller.Give your immediate attention to the caller when he comes into your office or to your desk.You should be considerate of the caller.Listen attentively while the caller explain his business.Get his name and the name of his company.If he is someone you believe your employer would like to see,make him comfortable while he waits.Express regret when you are not able to give the caller an appointment and try to schedule one on a future date
Task 2. Listen to the passage and choose the proper words in the blanks. Script: As a secretary, you should be polite to the caller. Give your immediate attention to the caller when he comes into your office or to your desk. You should be considerate of the caller. Listen attentively while the caller explain his business. Get his name and the name of his company. If he is someone you believe your employer would like to see, make him comfortable while he waits. Express regret when you are not able to give the caller an appointment and try to schedule one on a future date