广东农工商职业技术学院
SIMULATED TOUR GUIDES
Contents UNIT SIX-1:Tips in dealing with problem (1) 1 Task Lead-in 2 The usual problems we meet 3 Conclusion 4 Questions for Discussion
Contents 2 The usual problems we meet 3 Conclusion 4 Questions for Discussion UNIT SIX-1: Tips in dealing with problem (1) 1 1 Task Lead-in
Task Lead-in 我的手机号码是 、35共关0头**关0 Task 1:Please talk about the usual problems we meet. 需告诉客人自己的联络方式 把自己的联络方式告诉 游客，以便在游客需要时能 找到导游。 Task 2:How to deal with the above problems? 2
2 Task Lead-in Task 2: How to deal with the above problems? Task 1: Please talk about the usual problems we meet
The usual problems we meet 1.Loss of Travel documents. 2.Loss of personal belongings 3、Loss of luggage 4、Loss of a tourist 5、A traffic accident 6 The usual problems we meet
The usual problems we meet 3 The usual problems we meet 5、A traffic accident 3、Loss of luggage 1、Loss of Travel documents. 6、…… 4、Loss of a tourist 2、Loss of personal belongings
Problem 1: Loss of Travel documents Discuss I How to handle the loss of travel document? Disouss I What steps should we take while finding the documents?
4 Loss of Travel documents Problem 1: How to handle the loss of travel document? What steps should we take while finding the documents?
Problem 2: Loss of personal belongings DiscussI What should we do if a tourist lost his belongings? Discuss II What tips should we follow while we are confronted such a problem
Loss of personal belongings 5 Problem 2: What should we do if a tourist lost his belongings? What tips should we follow while we are confronted such a problem:
Problem 3: Loss of luggage 一共12件行李 清德再清点 号清点行李 在与客人.领队 点清行李后，确认件 数，与司机进行交 接」
Loss of luggage 6 Problem 3:
Problem 3: Loss of luggage Discuss What we should do if a tourist lost his luggage. Discuss What steps can we follow?
Loss of luggage 7 Problem 3: What we should do if a tourist lost his luggage. What steps can we follow?
Problem 4: Loss of a tourist Discuss I How to deal with the problem when a tourist get lost? Discuss What tips can we follow? 8
Loss of a tourist 8 Problem 4: How to deal with the problem when a tourist get lost? What tips can we follow?
Problem 5: A traffic accident Discuss How we should react to an accident? Discuss II What are the steps a guide should take to deal with a traffic accident
A traffic accident 9 Problem 5: How we should react to an accident? What are the steps a guide should take to deal with a traffic accident