Unit 1 Face to Face
Unit 1 Face to Face
Objectives o FocUS o Warm up 1⊥ First Impressions 1.3 What do you enjoy about your work 1.5 Developing relationships o Sum-up o Assignment
• Objectives • Focus • Warm up • 1.1 First Impressions • 1.3 What do you enjoy about your work • 1.5 Developing relationships • Sum-up • Assignment
Objectives This unit deals with communication skills in business world including skills of greeting, asking questions and skills about how to build up good relationship
Objectives This unit deals with communication skills in business world, including skills of greeting, asking questions, and skills about how to build up good relationship
Focus Giving your visitors a good impression Nationalities Talking about your enjoyment about your work
Focus • Giving your visitors a good impression • Nationalities • Talking about your enjoyment about your work
1.1 First Impressions A Discussion Jook at the pictures and discuss the questions what impression does each person give? Which person seems the most welcoming
1.1 First Impressions A Discussion look at the pictures and discuss the questions: what impression does each person give? Which person seems the most welcoming?
B listening TTo have an appointment with sb o Is Mr Grady in yet Is everything ready yet?
B Listening • To have an appointment with sb. • Is Mr. Grady in yet? • Is everything ready yet?
Listen to the recording for three times and answer the questions Why did some speakers sound more friendly or efficient than others? Was it the language they used or their tone of voice or what? The man in extract 5 and the woman in extract 9 are particularly impolite
Listen to the recording for three times and answer the questions Why did some speakers sound more friendly or efficient than others? Was it the language they used or their tone of voice or what? The man in extract 5 and the woman in extract 9 are particularly impolite
C More adjectives Pleasant, sincere, efficient, polite nice, alert, calm, reliable, intelligent, confident, honest practical, active, friendly, punctual, helpful Unfriendly, shy, aggressive, rude, unpleasant, impolite, late, laze, stupid, cold, sleepy, foolish tricky, clumsy
C More adjectives • Pleasant, sincere, efficient, polite, nice, alert, calm, reliable, intelligent, confident, honest, practical, active, friendly, punctual, helpful • Unfriendly, shy, aggressive, rude, unpleasant, impolite, late, laze, stupid, cold, sleepy, foolish, tricky, clumsy
D Listening what the people might be saying > Listen to the recording and fill in the gaps o Role play the conversations with your partner
D Listening • what the people might be saying • Listen to the recording and fill in the gaps • Role play the conversations with your partner
1.3 What do you enjoy about your work? A related vocabulary accountant day-to-day tackle a job finance business development responsibilities generate computer systems trouble-shooting back-up loose cable solve problems hectic be confronted w边 problems encounter problems reso/ve problems hands on programming applications environment ambitious prospects
1.3 What do you enjoy about your work? A related vocabulary accountant day-to-day tackle a job deadlines finance business development responsibilities generate computer systems trouble-shooting back-up loose cable solve problems hectic be confronted with problems encounter problems resolve problems handson programming applications environment ambitious prospects
