Part I INBOUND TOURISM Unit 6 Shopping at the Arts and Crafts Stores
Part I INBOUND TOURISM Unit 6 Shopping at the Arts and Crafts Stores
Teaching Objectives Learn how to put in shopping in a natural manner. Learn how to help the tourists in a proper way with shopping Learn how to handle some tough problems in shopping
Teaching Objectives ▪ Learn how to put in shopping in a natural manner. ▪ Learn how to help the tourists in a proper way with shopping. ▪ Learn how to handle some tough problems in shopping
Briefing on the Working Procedures ·工艺品店购物是旅游活动中不可或缺的一个项目。 在景点和沿途的讲解中，导游员一般会提及当地 著名的工艺品，让游客对其有所了解。到达指定 商店后，游客会自行挑选商品，询价，杀价，购 买，付账等一系列过程。作为导游，应帮助游客 做好翻译工作，以方便游客在游玩的闲暇中享受 购物的乐趣。商晶的价格通常是固定的，当客人 要求打折时，导游应客气地作解释，安抚客人的 情绪
Briefing on the Working Procedures ▪ 工艺品店购物是旅游活动中不可或缺的一个项目。 在景点和沿途的讲解中，导游员一般会提及当地 著名的工艺品，让游客对其有所了解。到达指定 商店后，游客会自行挑选商品，询价，杀价，购 买，付账等一系列过程。作为导游，应帮助游客 做好翻译工作，以方便游客在游玩的闲暇中享受 购物的乐趣。商品的价格通常是固定的，当客人 要求打折时，导游应客气地作解释，安抚客人的 情绪
Warming-up Activities Discuss the following questions and report the result to the class: 1.What are the basic elements of a tour 2.Which part is the most difficult to handle for the tour guide in your opinion? 3.What role does shopping play in a tour?
Warming-up Activities Discuss the following questions and report the result to the class: 1. What are the basic elements of a tour ? 2. Which part is the most difficult to handle for the tour guide in your opinion? 3. What role does shopping play in a tour?
Working Process of Shopping at the Arts and Crafts Store (I) On the bus introduction On the spot service Upon the departure from the store
Working Process of Shopping at the Arts and Crafts Store (I) On the bus introduction On the spot service Upon the departure from the store
Working Process of Shopping at the Arts and Crafts Store (II) 1.Before going to the store:introduce the local specialties to the tourists by telling them the specialty,such as the uniqueness,the practicality and so on of the authentic local products. 2.During the shopping time:help the tourists with telling the quality of,negotiating the price (if possible)of and paying for their purchases. 3.After the shopping:make sure that the guests get the necessary receipts or warrants of their purchases
Working Process of Shopping at the Arts and Crafts Store (II) ▪ 1. Before going to the store: introduce the local specialties to the tourists by telling them the specialty, such as the uniqueness, the practicality and so on of the authentic local products. ▪ 2. During the shopping time: help the tourists with telling the quality of, negotiating the price (if possible) of and paying for their purchases. ▪ 3. After the shopping: make sure that the guests get the necessary receipts or warrants of their purchases
Explanation of the Text (I) 1.Buying porcelain Key Words: quality unique porcelain
Explanation of the Text (I) 1. Buying porcelain Key Words: quality unique porcelain
Explanation of the Text (I) Useful Expressions: a.You have made a good choice,madam b.It is known to be "as white as jade and as thin as paper. c.I will take one set
Explanation of the Text (I) Useful Expressions: a. You have made a good choice, madam b. It is known to be “as white as jade and as thin as paper. c. I will take one set
Explanation of the Text (II) 2.Buying teapot Key words: decorate artistic tapestry, similar to, depend on, steep, discount, frame
Explanation of the Text (II) 2. Buying teapot Key words: decorate, artistic tapestry, similar to, depend on, steep, discount, frame
Explanation of the Text (II) Useful Expressions: a.to find something typically Chinese to decorate my room. b.What a lovely tapestry C. Don't you think we could use one to decorate our room? d.That depends on what kind of tea you want to make e.Can you show me how to make the tea?
Explanation of the Text (II) Useful Expressions: a. to find something typically Chinese to decorate my room. b. What a lovely tapestry！ c. Don‘t you think we could use one to decorate our room？ d. That depends on what kind of tea you want to make e. Can you show me how to make the tea?