Part I INBOUND TOURISM Unit 1 Creeting and Transferring
Part I INBOUND TOURISM Unit 1 Greeting and Transferring
Teaching Objectives Learn the important words in this text Learn some commonly used prefixes Learn the process of greeting and transferring tourists Use professional expressions
Teaching Objectives ▪ Learn the important words in this text ▪ Learn some commonly used prefixes ▪ Learn the process of greeting and transferring tourists ▪ Use professional expressions
Briefing on the Working Procedures ·迎客是整个旅游接待过程的第一步。英语里有 “well begun is half done'”(好的开端等于完 成一半)的说法，可见开头的重要。一个好的 导游员必须从一开始就要进入角色，做到热情 周到，开朗幽默。其程序包括找到客人，间候 客人，清点人数，确认行李，带客上车等。而 转移与迎客是互不可分的一个整体，是迎客的 必然延续。转移过程中，导游员要致欢迎词， 作沿途讲解和对抵达城市、下榻饭店的介绍等
Briefing on the Working Procedures ▪ 迎客是整个旅游接待过程的第一步。英语里有 “well begun is half done”(好的开端等于完 成一半)的说法，可见开头的重要。一个好的 导游员必须从一开始就要进入角色，做到热情 周到，开朗幽默。其程序包括找到客人，问候 客人，清点人数，确认行李，带客上车等。而 转移与迎客是互不可分的一个整体，是迎客的 必然延续。转移过程中，导游员要致欢迎词， 作沿途讲解和对抵达城市、下榻饭店的介绍等
Warming-up Activities -1.What preparations should you make before you go to meet a tour group? 2.What are some of the advantages and disadvantages of being a tour guide?
Warming-up Activities ▪ 1. What preparations should you make before you go to meet a tour group? ▪ 2. What are some of the advantages and disadvantages of being a tour guide?
Working process of Greeting and Transferring Locating the guests Greeting the guests Transferring the guests
Working process of Greeting and Transferring Transferring the guests Locating the guests Greeting the guests
Working process of Greeting and Transferring (II) 1.Locating the guests 2.Greeting the guests 3.Transferring the guests
Working process of Greeting and Transferring (II) 1. Locating the guests 2. Greeting the guests 3. Transferring the guests
Explanation of Texts (1) 1.Greeting Key Words bring up the rear, take the lead, baggage check, local guide
Explanation of Texts (I) 1. Greeting Key Words bring up the rear, take the lead, baggage check, local guide
Explanation of Texts (I) Useful Expressions a.Could you tell me whether everyone of the group is here b.Sorry to cause you the trouble c.Could you tell the guests to follow my flag since it's so crowded here? d.Your bag seems heavy.May I help you with it?
Explanation of Texts (I) Useful Expressions a. Could you tell me whether everyone of the group is here ? b. Sorry to cause you the trouble. c. Could you tell the guests to follow my flag since it’s so crowded here? d. Your bag seems heavy. May I help you with it?
Explanation of Texts (I) Culture Notes a.CTS:中国国际旅行社的英文缩写，全 称为China International Travel Service, 是中国最大的涉外旅行社之一。 b.CYTS:中青国际旅游有限公司的英文缩 写，全称为China Youth Travel Service
Explanation of Texts (I) Culture Notes a. CITS :中国国际旅行社的英文缩写，全 称为 China International Travel Service, 是中国最大的涉外旅行社之一。 b. CYTS: 中青国际旅游有限公司的英文缩 写，全称为 China Youth Travel Service
Explanation of Texts (II) 2.Transferring Key words peak season luxurious tour arrival platform terminal building
Explanation of Texts (II) 2. Transferring Key words peak season luxurious tour arrival platform terminal building