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浙江开放大学:《酒店英语》课程教学资源(试卷习题)模拟练习题及答案

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浙江广播电视大学 开放专科旅游专业(酒店管理方向) 酒店英语(2)模拟练习题 I.choose the best answer. 1.my family spend this summer in Qingdao a.will go b.are going c.goes to d.is going to 2.good cooking is regarded an art in China. a.to be b.for c.like d.as 3.I'd like to have someone my baby. a.taking care of b.look after c.to look after d.takes care of 4.here are your stamps.Please stick them on together with the airmail sticker the front of the envelope. a.in b.to c.on d.at 5.the boy prefers to lie in the park _go to school. a.to b.rather than c.but not d.while 6.it is not unusual for a guest to lose or leave some small articles or even valuables a.before b.after c.ahead d.behind 7.A:I'm leaving tomorrow. B: a.wish you a good trip and hope to see you again b.OK.Let's say goodbye. c.Oh,why don't you stay a little longer? d.Did you enjoy your stay with us? 8.what do you by Huo Han Zhai? a.say b.mean c.think d.cook 9.he is a model worker who often fulfills his tasks time. a.ahead of b.in front of c.in advance d.behind 10.A:I want to ask my niece to stay behind with me tonight. B: a.sorry madam.It's against our hotel's regulations. b.No,you mustn't.I'll get the manager here. C. All right.What can I do for you,madam? d.Please take it easy,madam.No problem 11.why don't you remember my order that the steak _rare? a.must be b.must have been c.has to be d.be 12.when the manager came in,all clerks stopped and the office became very quiet. a.talk b.to talk c.talks d.talking 13. do you like the fish cooked? a.when b.why c.how d.what 14.A:may I speak to Mr.Bellow?

浙江广播电视大学 开放专科旅游专业(酒店管理方向) 酒店英语(2)模拟练习题 I . choose the best answer. 1. my family_______ spend this summer in Qingdao. a. will go b. are going c. goes to d. is going to 2. good cooking is regarded _________ an art in China. a. to be b. for c. like d. as 3. I’d like to have someone __________ my baby. a. taking care of b. look after c. to look after d. takes care of 4. here are your stamps. Please stick them on together with the airmail sticker _______ the front of the envelope. a. in b. to c. on d. at 5. the boy prefers to lie in the park _______ go to school. a. to b. rather than c. but not d. while 6. it is not unusual for a guest to lose or leave some small articles or even valuables ________ . a. before b. after c. ahead d. behind 7. A: I’m leaving tomorrow. B: __________ a. wish you a good trip and hope to see you again. b. OK. Let’s say goodbye. c. Oh, why don’t you stay a little longer? d. Did you enjoy your stay with us? 8. what do you _______ by Huo Han Zhai? a. say b. mean c. think d. cook 9. he is a model worker who often fulfills his tasks ________ time. a. ahead of b. in front of c. in advance d. behind 10. A: I want to ask my niece to stay behind with me tonight. B: ___________ a. sorry madam. It’s against our hotel’s regulations. b. No , you mustn’t. I’ll get the manager here. c. All right. What can I do for you, madam? d. Please take it easy, madam. No problem. 11. why don’t you remember my order that the steak _________ rare? a. must be b. must have been c. has to be d. be 12. when the manager came in, all clerks stopped _______ and the office became very quiet. a. talk b. to talk c. talks d. talking 13. _________ do you like the fish cooked? a. when b. why c. how d. what 14. A: may I speak to Mr. Bellow?

B a.good morning.This is Huatian Hotel. b.May I take a message? c.Just a moment,please.I'll put you through d.I'm sorry,I can't. 15.this hotel service booklet provides a lot of a.information b.confirmation c.informations d.confirmations 16.our hotel is a first-rate hotel and is chosen for favorite place to stay by VIPs. a.for b.to c.as d.to be 17.now all the hotel staff realize the importance of learning English. a.come off b.come to c.would love to d.get used to 18.my TV set doesn't work at all.Where can I? a.fix it b.have it fixed c.go for fix d.make it fixed 19. Yan'an Road,the Shanghai Exhibition Center is a multi-purpose institution. a.Locating on b.Located on c.Locating d.Located in 20.the doctor has advised me too much wine. a.to drink not b.not to drink c.don't drink d.not drinking II.Decide whether the following statements are true(T)or false(F) 21.the operator who works at the switchboard doesn't need a guest list.( 22.room service is not under the housekeeping Dept.( 23.red wine is always served with the beef steak. 24.whenever guests arrive,the receptionist should let them check in as long as there is a room available.( 25.baby-sitting service is run by the reception desk.( 26.Chinese people always celebrate their birthdays by eating noodles.( 27.A cashier should help the client change money from RMB into foreign notes. 28.hotel guests are responsible for cash kept in their own rooms.( 29.never answer the ringing telephone on the night stand when you are cleaning the guestroom alone.( 30.the laundry department is of the same importance as the Housekeeping Dept.( III.Cloze. 1. Captain G Guest C:good evening,ladies and gentlemen. G:do you have a table 31 four? C:have you 32 reservations,sir? G;I'm 33 not. C:I'm sorry.The 34 is full now.would you please wait for 35 in the 36 G:how long should we wait? C:about 15 minutes.Would you 37 have a drink while you wait?I'll 38 you when the table is 39. (15 minutes later the captain 40 to call the party.) C:ladies and gentlemen,we can 41 your party now. G:good. C:please 42 this way.Will this table 43 all right? G:yes,very 44,indeed

B: ____________ a. good morning. This is Huatian Hotel. b. May I take a message? c. Just a moment, please. I’ll put you through. d. I’m sorry, I can’t. 15. this hotel service booklet provides a lot of _________. a. information b. confirmation c. informations d. confirmations 16. our hotel is a first-rate hotel and is chosen ________ for favorite place to stay by VIPs. a. for b. to c. as d. to be 17. now all the hotel staff _____ realize the importance of learning English. a. come off b. come to c. would love to d. get used to 18. my TV set doesn’t work at all. Where can I ________? a. fix it b. have it fixed c. go for fix d. make it fixed 19. ___________ Yan’an Road, the Shanghai Exhibition Center is a multi-purpose institution. a. Locating on b. Located on c. Locating d. Located in 20. the doctor has advised me _______ too much wine. a. to drink not b. not to drink c. don’t drink d. not drinking II. Decide whether the following statements are true (T) or false (F) 21. the operator who works at the switchboard doesn’t need a guest list. ( ) 22. room service is not under the housekeeping Dept. ( ) 23. red wine is always served with the beef steak. ( ) 24. whenever guests arrive, the receptionist should let them check in as long as there is a room available. ( ) 25. baby-sitting service is run by the reception desk. ( ) 26. Chinese people always celebrate their birthdays by eating noodles. ( ) 27. A cashier should help the client change money from RMB into foreign notes. ( ) 28. hotel guests are responsible for cash kept in their own rooms. ( ) 29. never answer the ringing telephone on the night stand when you are cleaning the guestroom alone. ( ) 30. the laundry department is of the same importance as the Housekeeping Dept. ( ) III. Cloze. 1. C_______ Captain G_______Guest C: good evening, ladies and gentlemen. G: do you have a table 31 four? C: have you 32 reservations, sir? G; I’m 33 not. C: I’m sorry. The 34 is full now. would you please wait for 35 in the 36 ? G: how long should we wait? C: about 15 minutes. Would you 37 have a drink while you wait? I’ll 38 you when the table is 39 . (15 minutes later the captain 40 to call the party.) C: ladies and gentlemen, we can 41 your party now. G: good. C: please 42 this way. Will this table 43 all right? G: yes, very 44 , indeed

C:here is the menu.I'll return in 45 minutes to take your order. 31.a.of b.with c.for d.in 32.a.make b.made c.do d.done 33.a.afraid b.pleasant c.glad d.happy 34.a.hotel b.table c.bottle d.restaurant 35.a.some time b.sometime c.sometimes d.some times 36.a.rest room b.laundry c.lounge d.waiting room 37.a.care for b.care to c.like for d.like 38.a.call b.take c.help d.speak 39.a.really b.ready c.prepare d.setting 40.a.walk b.runs c.go d.comes 41.a.help b.serves c.seat d.order 42.a.g0 b.come c.watch d.have a walk 43.a.is b.are c.be d./ 44.a.nice b.important c.nicely d.clear 45.a.few b.a c.no d.a few 2. Mrs.Brown decides to eat 46 in her room in the morning,and she calls the 47 and orders tea and toast.The room service clerk suggests a glass of 48 fruit juice and a warm Danish roll.Mrs.Brown likes the 49.In a very 50 time,a waiter brings the food on a 51 table.The table looks very 52.There is a vase of fresh flowers 53 it.Mrs.Brown 54 the bill and gives the 55 a tip but he refuses it politely.An hour later the waiter comes again to collect the dishes.There is 56 extra charge for room service.A person may 57 an order 58 breakfast the 59 before by the door knob 60.And the room service sends the ordered food to his room at the fixed time in the morning. 46.a.breakfast b.lunch c.tea d.dinner 47.a.room service b.bar c.cafe d.housekeep 48.a.mix b.mixing c.mixed d.mixes 49.a.requirement b.suggestion c.advise d.help 50.a.longer b.shorter c.short d.long 51.a.huge b.very high c.large d.small 52.a.attractively b.attractive c.nicely d.beautifully 53.a.under b.above c.at d.on 54.a.checks b.fills in c.signs d.looks at 55.a.waiter b.waitress c.manager d.chef 56.a.the b.an c.a d./ 57.a.take b.make c.do d.give 58.a.in b.with c.for d.of 59.a.night b.week c.hour d.morning 60.a.slip b.memo c.list d.menu IV.Translate the following into Chinese 61.this cocktail is our bar's specialty. 62.could you tell me where I can get a typewriter? 63.here is the menu.Please take your time

C: here is the menu. I’ll return in 45 minutes to take your order. 31. a. of b. with c. for d. in 32. a. make b. made c. do d. done 33. a. afraid b. pleasant c. glad d. happy 34. a. hotel b. table c. bottle d. restaurant 35. a. some time b. sometime c. sometimes d. some times 36. a. rest room b. laundry c. lounge d. waiting room 37. a. care for b. care to c. like for d. like 38. a. call b. take c. help d. speak 39. a. really b. ready c. prepare d. setting 40. a. walk b. runs c. go d. comes 41. a. help b. serves c. seat d. order 42. a. go b. come c. watch d. have a walk 43. a. is b. are c. be d. / 44. a. nice b. important c. nicely d. clear 45. a. few b. a c. no d. a few 2. Mrs. Brown decides to eat 46 in her room in the morning, and she calls the 47 and orders tea and toast. The room service clerk suggests a glass of 48 fruit juice and a warm Danish roll. Mrs. Brown likes the 49 . In a very 50 time, a waiter brings the food on a 51 table. The table looks very 52 . There is a vase of fresh flowers 53 it. Mrs. Brown 54 the bill and gives the 55 a tip but he refuses it politely. An hour later the waiter comes again to collect the dishes. There is 56 extra charge for room service. A person may 57 an order 58 breakfast the 59 before by the door knob 60 . And the room service sends the ordered food to his room at the fixed time in the morning. 46. a. breakfast b. lunch c. tea d. dinner 47. a. room service b. bar c. café d. housekeep 48. a. mix b. mixing c. mixed d. mixes 49. a. requirement b. suggestion c. advise d. help 50. a. longer b. shorter c. short d. long 51. a. huge b. very high c. large d. small 52. a. attractively b. attractive c. nicely d. beautifully 53. a. under b. above c. at d. on 54. a. checks b. fills in c. signs d. looks at 55. a. waiter b. waitress c. manager d. chef 56. a. the b. an c. a d. / 57. a. take b. make c. do d. give 58. a. in b. with c. for d. of 59. a. night b. week c. hour d. morning 60.a. slip b. memo c. list d. menu IV. Translate the following into Chinese 61. this cocktail is our bar’s specialty. 62. could you tell me where I can get a typewriter? 63. here is the menu. Please take your time

64.would you tidy up a bit in the bathroom? 65.a good waiter should know what to do and how to do it. V.translate the following Chinese into English. 66.I'm afraid (账单可能有错) 67.please give me (一块火腿三明治) 68.we will (收您价钱的百分之五十) 69 (我想现在就结账离开宾馆。) 70 (这些房客服务员都是受过良好教育的。) 71.you can find the guest's name (在房客的到客表上) 72.one table over there (差不多好了,到时我叫你们) 73.I suppose (有许多活要你干) 74 (这张桌子肯定有人预订了。上面有块牌子。) 75. (他们赞同了这个提议。) VI.Answer the following questions. 76.what's a check-out room?When will the room attendant make it up? 77.why is group cohesiveness of particular importance in the Food beverage dept.?

64. would you tidy up a bit in the bathroom? 65. a good waiter should know what to do and how to do it. V. translate the following Chinese into English. 66. I’m afraid ________________. (账单可能有错) 67. please give me ________________. (一块火腿三明治) 68. we will ________________________. (收您价钱的百分之五十) 69.___________________ . (我想现在就结账离开宾馆。) 70. _____________________. (这些房客服务员都是受过良好教育的。) 71. you can find the guest’s name ______________. (在房客的到客表上) 72. one table over there ________________. (差不多好了,到时我叫你们) 73. I suppose _______________________. (有许多活要你干) 74. ________________________. (这张桌子肯定有人预订了。上面有块牌子。) 75. __________________________. (他们赞同了这个提议。) VI. Answer the following questions. 76. what’s a check-out room? When will the room attendant make it up? 77. why is group cohesiveness of particular importance in the Food ﹠ beverage dept.?

Key 1.d2.d 3.b4.c5.b 6.d 7.a 8.b 9.a10.a 11.d12.d13.c14.c15.a 16.c17.b 18.b 19.b20.b 21.F22.T23.T24.T25.F 26.T 27.F28.T 29.T30.T 31.c32.b33.a34.d35.a36.c 37.b38.a 39.b40.b 41.c42.b43.c44.a45.d46.a 47.a 48.c 49.b 50.c 51.d52.b53.d54.c55.a56.b 57.d58.c59.a60.d 61.这种鸡尾酒是我们酒吧的特色。 62.你能不能告诉我哪里可以弄到一台打字机? 63.这是菜单。请慢慢看。 65.一个好的服务员应该知道做什么及如何做。 66.there might be something wrong with the bill 67.a round of ham sandwich 68.charge you fifty percent of the price 69.I'd like to check out now. 70.all these room attendants are well-educated 71.on the arrival list for each guestroom 72.is almost ready.I'll call you then 73.there is a lot of work for you to do 74.this table must have been reserved.There is a sign on it 75,they agreed to the proposal 76.A check-out room is a room being vacated at the end of the guest's stay. The room attendant usually makes up the check-out room first unless there is a request. 77.because the operation of this department is a complex complex mixture of components in a total system and this department involves many people working together as a team

Key 1. d 2. d 3. b 4. c 5. b 6. d 7. a 8. b 9. a 10. a 11. d 12. d 13.c 14.c 15.a 16.c 17.b 18.b 19.b 20. b 21. F 22.T 23.T 24.T 25.F 26.T 27.F 28.T 29.T 30.T 31. c 32. b 33. a 34.d 35. a 36. c 37.b 38.a 39.b 40.b 41.c 42. b 43. c 44.a 45.d 46.a 47.a 48.c 49.b 50.c 51.d 52.b 53.d 54.c 55.a 56.b 57.d 58.c 59.a 60.d 61. 这种鸡尾酒是我们酒吧的特色。 62. 你能不能告诉我哪里可以弄到一台打字机? 63.这是菜单。请慢慢看。 . 65. 一个好的服务员应该知道做什么及如何做。 66. there might be something wrong with the bill 67. a round of ham sandwich 68. charge you fifty percent of the price 69. I’d like to check out now. 70. all these room attendants are well-educated 71. on the arrival list for each guestroom 72. is almost ready. I’ll call you then 73. there is a lot of work for you to do 74. this table must have been reserved. There is a sign on it 75, they agreed to the proposal 76. A check-out room is a room being vacated at the end of the guest’s stay. The room attendant usually makes up the check-out room first unless there is a request. 77. because the operation of this department is a complex complex mixture of components in a total system and this department involves many people working together as a team

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