1.Fill in the blanks Agent:Hello,Mr.Angle.Did you sleep well? 1Key Mr.Angle:Yes,very well,even山（做了个好梦）. 1)had a good dream Agent:Is everything all right? Mr.Angle:Yes,the room is nice,._2床很舒适)，and the 2)the bed is comfortable toilet is clean.And it has a ball,abar,3(桑拿浴室)， 3)a sauna anyway,it has everything that a hotel should possess ④（正如你说的）. 4)as you said Agent:I'm glad to hear that. ⑤几 5)few of the service people Mr.Angle:But one thing you didn't mention is that 乎没有服务生)speak English and 6大部分客 6)most of the guests )here are Chinese,only some students from Philippines and Arabic countries,I think. 7)you have no one to talk to Agent::You feel (7(你是不是找不到人说话)，and it is 8)because of inconvenient,right? Mr.Angle:Yes,a little bit. 9)make up Agent:To be frank,we choose this hotel for you only(8)( 10)in a luxury hotel )the traffic problem as I told you yesterday.Anyhow, we are going to do something to(9(补偿的). Mr.Angle:Thank you very much.Actually this hotel is OK. Staying here also has the advantage that I needn't dress formally as10(像在一家豪华饭店那样). Agent:You're right
1. Fill in the blanks Agent: Hello, Mr. Angle. Did you sleepwell? Mr. Angle:Yes, very well, even (1)(做了个好梦). Agent:Is everything all right? Mr. Angle: Yes, the room is nice, (2)(床很舒适)，and the toilet is clean. And it has a ball, a bar, (3)(桑拿浴室)， anyway, it has everything that a hotel should possess (4)(正如你说的). Agent: I’m glad to hear that. Mr. Angle: But one thing you didn’t mention is that (5)(几 乎没有服务生)speak English and (6)(大部分客 人)here are Chinese, only some students from Philippines and Arabic countries,I think. Agent: You feel (7)(你是不是找不到人说话)，and it is inconvenient, right? Mr. Angle:Yes, a little bit. Agent: To be frank, we choose this hotel for you only (8)(因 为)the traffic problem as I told you yesterday. Anyhow, we are going to do something to (9)(补偿的). Mr. Angle: Thank you very much. Actually this hotel is OK. Staying here also has the advantage that I needn’t dress formally as (10)(像在一家豪华饭店那样). Agent: You’re right. 1 Key 1) had a good dream 2)the bed is comfortable 3) a sauna 4) as you said 5) few of the service people 6) most of the guests 7) you have no one to talk to 8) because of 9) make up 10) in a luxury hotel
(1)旅馆主要分为四大类：商务旅馆，旅游旅1) Hotels are divided into four major 馆，汽车旅馆和居住旅馆。 classifications:the commercial hotel,the resort hotel,the motor hotel and the residential hotel (2)豪华型宾馆尽可能地为旅客提供最舒适的 环境和方便的设备。 2) A deluxe hotel will try its best to offer the guests the most comfortable environment and 3)餐饮部在宾馆管理中起着非常重要的作用·3) convenient equipment. The Food and Beverage Department plays a very important role in the hotel management. (4)我们零售的葡萄酒和啤酒只限堂吃。 4)We retail wine and beer to be consumed only (⑤)为了节约开支，有些宾馆在淡季歇业，到 on the premises. 旺季来临时再开业。 5)Some hotels are closed during the "off season" and reopen at the peak season in order to (6)事实上，汽车旅馆提供的服务与其他旅馆 reduce the expenses. 所提供的服务几乎是一样的。 6) In fact,the services a motel provides are very similar to those of other hotels. (⑦)对驾车的旅客来说，停车场和汽车修理设 7) 备是必不可少的。 It is necessary for the guests traveling by automobile to have the parking lots and garage facilities. (8)一个宾馆主要由前台、客房、餐饮、商务 8) A hotel is mainly made up of a front office,a 等几大部门组成。 house keeping department,a food and beverage de partment,a business center and so on
(1)旅馆主要分为四大类：商务旅馆，旅游旅 馆，汽车旅馆和居住旅馆。 (2)豪华型宾馆尽可能地为旅客提供最舒适的 环境和方便的设备。 (3)餐饮部在宾馆管理中起着非常重要的作用。 (4)我们零售的葡萄酒和啤酒只限堂吃。 (5)为了节约开支，有些宾馆在淡季歇业，到 旺季来临时再开业。 (6)事实上，汽车旅馆提供的服务与其他旅馆 所提供的服务几乎是一样的。 (7)对驾车的旅客来说，停车场和汽车修理设 备是必不可少的。 (8)一个宾馆主要由前台、客房、餐饮、商务 等几大部门组成。 1) Hotels are divided into four major classifications: the commercial hotel, the resort hotel, the motor hotel and the residential hotel. 2) A deluxe hotel will try its best to offer the guests the most comfortable environment and convenient equipment. 3) The Food and Beverage Department plays a very important role in the hotel management. 4) We retail wine and beer to be consumed only on the premises. 5) Some hotels are closed during the “off season” and reopen at the peak season in order to reduce the expenses. 6) In fact, the services a motel provides are very similar to those of other hotels. 7) It is necessary for the guests traveling by automobile to have the parking lots and garage facilities. 8) A hotel is mainly made up of a front office, a house keeping department, a food and beverage department, a business center and so on
的 In addition to the money that tourism brings into a country,tourism provides a great many jobs,especially for unskilled or semiskilled workers. Many jobs,in hotels and restaurants,especially are semiskilled so that very little training is needed for them.In a large hotel,for instance,there may be as many as two or three employees for every guest room.This intensive use of labor is one of the reasons why tourism is so attractive to developing countries
In addition to the money that tourism brings into a country, tourism provides a great many jobs, especially for unskilled or semiskilled workers. Many jobs, in hotels and restaurants, especially are semiskilled so that very little training is needed for them. In a large hotel, for instance, there may be as many as two or three employees for every guest room. This intensive use of labor is one of the reasons why tourism is so attractive to developing countries
In addition to the money that tourism 旅游业不仅给国家带来外汇，而且提供了许多 brings into a country,tourism provides a 就业机会，尤其是为无技术或半熟练工人提供 great many jobs,especially for unskilled or 了就业机会。特别是在旅馆和饭店，有许多 semiskilled workers.Many jobs,in hotels 都是半熟练工人，因此工人只需要很少的训练 and restaurants,especially are semiskilled so 即可上岗。例如，在一家大型旅馆里，每间 that very little training is needed for them. 客房可以要多达两至三名服务人员。劳动力 In a large hotel,for instance,there may be 大量使用是旅游业对发展中国家如此富有吸引 as many as two or three employees for every guest room.This intensive use of labor is one 力的原因之一。 of the reasons why tourism is so attractive to developing countries. In addition to:除了，除此之外 brings into:带来 unskilled or semiskilled workers:无技术或 半熟练工人 for instance:例如 intensive use of labor:劳动力的大量使用
In addition to the money that tourism brings into a country, tourism provides a great many jobs, especially for unskilled or semiskilled workers. Many jobs, in hotels and restaurants, especially are semiskilled so that very little training is needed for them. In a large hotel, for instance, there may be as many as two or three employees for every guest room. This intensive use of labor is one of the reasons why tourism is so attractive to developing countries. In addition to:除了，除此之外 brings into:带来 unskilled or semiskilled workers:无技术或 半熟练工人 for instance: 例如 intensive use of labor:劳动力的大量使用 旅游业不仅给国家带来外汇，而且提供了许多 就业机会，尤其是为无技术或半熟练工人提供 了就业机会。特别是在旅馆和饭店，有许多 都是半熟练工人，因此工人只需要很少的训练 即可上岗。例如，在一家大型旅馆里，每间 客房可以要多达两至三名服务人员。劳动力 大量使用是旅游业对发展中国家如此富有吸引 力的原因之一
An Introduction to Hotel Industry 的 The word“hotel”is derived from the Latin word“hospitale”.It means a rented place for sleeping.Webster defines a hotel as"a building or institution providing lodging,meals,and service for the public."So a hotel is a building for public accommodation that furnishes lodging and usually provides meals,beverages,and many personal service.Hotels often provide entertainment,rooms for meetings,banquets,or balls;shops of various kinds; commodious lobbies;and cafes,bars,and restaurants. The hotel industry rebounded during and immediately after World War IL,as the volume of travel increased.The postwar hospitality industry,however, has been markedly different from that of the prewar period with the automobile and the jet plane radically affecting the industry,changing travel patterns and leading to the development of different types of hotels.Motels,resort hotels, and convention hotels have been developed to cater to the varied needs of today's traveling public.At the same time,hotel chains have established themselves as the o00 dominant force in the industry
An Introduction to Hotel Industry The word “hotel” is derived from the Latin word “hospitale”. It means a rented place for sleeping. Webster defines a hotel as “a building or institution providing lodging, meals, and service for the public.” So a hotel is a building for public accommodation that furnishes lodging and usually provides meals, beverages, and many personal service. Hotels often provide entertainment, rooms for meetings, banquets, or balls; shops of various kinds; commodious lobbies; and cafes, bars, and restaurants. The hotel industry rebounded during and immediately after World War II, as the volume of travel increased. The postwar hospitality industry, however, has been markedly different from that of the prewar period with the automobile and the jet plane radically affecting the industry, changing travel patterns and leading to the development of different types of hotels. Motels, resort hotels, and convention hotels have been developed to cater to the varied needs of today’s traveling public. At the same time, hotel chains have established themselves as the dominant force in the industry
An Introduction to Hotel Industry Motels really came of age during the 1950s.Two main factors contributed to the boom in motel construction. One was the development of the interstate highway system,beginning in 1956,which encouraged more and more travelers to take to the roads on long distance journeys.The other was the entry of motel chains into the market.Motels increased in size and,for the first time,added a number of services.Restaurants, swimming pools,and in-room televisions became standard features.Motels began to attract growing numbers of vacationers in addition to commercial travelers. A resort hotel is one that people visit for relaxation,recreation,and entertainment.With the rise in mass tourism,they have been established in great numbers at destinations throughout the world.Resorts,as such, have existed since ancient times.Wealthy Romans used to escape from the cities during the hot summer months and spend the season at the shore,in the mountains,or at spa resorts.The idea of the resort hotel was born in the 18th and 19th century Europe.And the resort hotel in the United States developed with the expansion of the railroads in the second half of the nineteenth century.All catered exclusively to the rich and to the upper middle class.Families stayed for two or three months and returned to the same hotel year after year. A convention hotel is one that caters to large group gatherings.The rise of convention hotels has been one of the developments in the hotel industry,and conventioneers now account for almost 20 percent of all hotel guests.Many downtown hotels saw occupancy levels drop during the 1950s and early 1960s as motels captured a larger segment of the market.In response,some hotels began to add facilities for conventions and other group gatherings as a means of survival.At first,conventions were scheduled for off-peak periods, but as the volume of convention business increased,they began to be scheduled year-round
An Introduction to Hotel Industry Motels really came of age during the 1950s. Two main factors contributed to the boom in motel construction. One wasthe development of the interstate highway system, beginning in 1956, whichencouragedmore and more travelers to take to the roads on long distance journeys. The other wasthe entry of motel chainsinto the market. Motelsincreasedin size and, for the first time, added a number ofservices. Restaurants, swimming pools, and in-room televisions became standard features. Motels beganto attract growing numbers of vacationersin addition to commercialtravelers. A resort hotel is one that people visit for relaxation, recreation, and entertainment. With the rise in mass tourism, they have been establishedin great numbers at destinationsthroughout the world. Resorts, assuch, have existed since ancienttimes. Wealthy Romans used to escape fromthe cities during the hot summer months and spend the seasonatthe shore, in the mountains, or at spa resorts. The idea of the resorthotel was born in the 18th and 19th century Europe. And the resort hotel in the United States developedwith the expansionof the railroads in the secondhalf of the nineteenth century. All cateredexclusively to the rich and to the upper middle class. Families stayedfor two or three months and returned to the same hotel year after year. A convention hotel is one that caters to large group gatherings. The rise of convention hotels has been one of the developments in the hotel industry, and conventioneers now accountfor almost 20 percent of all hotel guests. Manydowntown hotelssaw occupancy levels drop during the 1950s and early 1960s as motels captured a larger segment of the market.In response,some hotels beganto add facilities for conventions and other group gatherings as a means ofsurvival. At first, conventions were scheduled for off-peak periods, but as the volume of convention businessincreased, they beganto be scheduled year-round
An Introduction to Hotel Industry As now it is the golden age of tourism and every year many new hotels with modem facilities are being built in large cities and resorts all over the world.Besides these new hotels,there are many other hotels which boast of a long history in every city that you will visit.Hotels are to be found in every country of the world,in any city with a population of over 10,000 and,very commonly,in places with fewer than 500 inhabitants.It is no wonder that hotel-keeping ranks high among the largest worldwide industries.Although there are no reliable world statistics or figures available,an overall view of the industry as it exists in the United States should provide a good picture of the magnitude of this business. Hotels that offer more complex services need additional departments.Luxury resort properties may employ people to organize and supervise recreational activities.Large city hotels often have a separate convention department to handle conferences and other group meetings.Additional staff will be required if the hotel has onsite stores, concessions and garage facilities
An Introduction to Hotel Industry As now it is the golden age of tourism and every year many new hotels with modem facilities are being built in large cities and resorts all over the world. Besides these new hotels, there are many other hotels which boast of a long history in every city that you will visit. Hotels are to be found in every country of the world, in any city with a population of over 10,000 and, very commonly, in places with fewer than 500 inhabitants. It is no wonder that hotel-keeping ranks high among the largest worldwide industries. Although there are no reliable world statistics or figures available, an overall view of the industry as it exists in the United States should provide a good picture of the magnitude of this business. Hotels that offer more complex services need additional departments. Luxury resort properties may employ people to organize and supervise recreational activities. Large city hotels often have a separate convention department to handle conferences and other group meetings. Additional staff will be required if the hotel has onsite stores, concessions and garage facilities
An Introduction to Hotel Industry The word“hotel'”is derived from the Latin word derived from:来源，来自于 "hospitale".It means a rented place for sleeping. Webster defines a hotel as "a building or institution a building or institution providing lodging,meals, providing lodging,meals,and service for the public." and service for the public:为大众提供住宿，餐饮， So a hotel is a building for public accommodation 和服务的建筑或机构 that furnishes lodging and usually provides meals, commodious lobbies: 宽敞的大厅 beverages,and many personal service.Hotels often rebounded during and immediately after World provide entertainment,rooms for meetings,banquets, VarIⅢ：在二战期间和二战后立刻繁荣起来 or balls;shops of various kinds;commodious lobbies; The postwar hospitality industry,however,has and cafes,bars,and restaurants. been markedly different from that of the prewar The hotel industry rebounded during and immediately period with the automobile and the jet plane after World War II,as the volume of travel increased. radically affecting the industry:然而战后的旅游 The postwar hospitality industry,however,has been 业和战前的有着明显的不同，汽车和飞机极大地 markedly different from that of the prewar period 影响了该产业。 with the automobile and the jet plane radically affecting the industry,changing travel patterns and hotel chains have established themselves as leading to the development of different types of hotels. the dominant force in the industry:旅馆连 Motels,resort hotels,and convention hotels have been 锁店的建立成为旅游业的显著影响力。 developed to cater to the varied needs of today's traveling public.At the same time,hotel chains have established themselves as the dominant force in the dustry
An Introduction to Hotel Industry The word “hotel” is derived from the Latin word “hospitale”.It means a rented place for sleeping. Webster defines a hotel as “a building or institution providing lodging, meals, and service for the public.” So a hotel is a building for public accommodation that furnishes lodging and usually provides meals, beverages, andmany personalservice. Hotels often provide entertainment, roomsfor meetings, banquets, or balls;shops of various kinds; commodiouslobbies; and cafes, bars, and restaurants. The hotel industry rebounded during and immediately afterWorld War II, asthe volume of travel increased. The postwar hospitality industry, however, has been markedly different from that of the prewarperiod with the automobile and the jet plane radically affecting the industry, changing travel patterns and leading to the development of different types of hotels. Motels, resort hotels, and convention hotels have been developedto cater to the varied needs of today’s traveling public. At the same time, hotel chains have establishedthemselves asthe dominant force in the industry. derived from：来源，来自于 a building or institution providing lodging, meals, and service for the public：为大众提供住宿，餐饮， 和服务的建筑或机构 commodious lobbies：宽敞的大厅 rebounded during and immediately after World War II：在二战期间和二战后立刻繁荣起来 The postwar hospitality industry, however, has been markedly different from that of the prewar period with the automobile and the jet plane radically affecting the industry：然而战后的旅游 业和 战前的有着明显的不同，汽车和飞机极大地 影响了该产业。 hotel chains have established themselves as the dominant force in the industry：旅馆连 锁店的建立成为旅游业的显著影响力
Motels really came of age during the 1950s.Two main Motels really came of age during the1950s:汽车 factors contributed to the boom in motel construction. 旅馆在50年代真正的发展成熟起来。 One was the development of the interstate highway Two main factors contributed to the boom in system,beginning in 1956,which encouraged more and more travelers to take to the roads on long distance motel construction..:两点主要因素促使汽车旅 journeys.The other was the entry of motel chains into 馆发展高峰的形成。 the market.Motels increased in size and,for the first standard features:标准特征 time,added a number of services.Restaurants,swimming mass tourism: 团体旅游 pools,and in-room televisions became standard features. Wealthy Romans used to escape from the cities Motels began to attract growing numbers of vacationers in during the hot summer months and spend addition to commercial travelers. the season at the shore,in the mountains,or at A resort hotel is one that people visit for relaxation, spa resorts:富有的罗马人在炎热的夏季逃离城 recreation,and entertainment.With the rise in mass 市，在海滨，山区，或温泉度假。 tourism,they have been established in great numbers at All catered exclusively to the rich and to the destinations throughout the world.Resorts,as such,have existed since ancient times.Wealthy Romans used to escape pper middle class:所有旅馆只是为满足富人和 from the cities during the hot summer months and spend 中上层阶级的需要。 the season at the shore,in the mountains,or at spa resorts. The idea of the resort hotel was born in the 18th and 19th century Europe.And the resort hotel in the United States developed with the expansion of the railroads in the second half of the nineteenth century.All catered exclusively to the rich and to the upper middle class.Families stayed for two or three months and returned to the same hotel year after year
Motels really came of age during the 1950s. Twomain factors contributed to the boom in motel construction. One wasthe development of the interstate highway system, beginning in 1956, whichencouragedmore and more travelers to take to the roads on long distance journeys. The other wasthe entry of motel chains into the market. Motelsincreasedin size and, for the first time, added a number ofservices. Restaurants,swimming pools, and in-room televisions became standard features. Motels beganto attract growing numbers of vacationers in addition to commercialtravelers. A resort hotel is one that people visit for relaxation, recreation, andentertainment. With the rise in mass tourism, they have been establishedin great numbers at destinationsthroughout the world. Resorts, assuch, have existed since ancienttimes. Wealthy Romans used to escape from the cities during the hot summer months and spend the seasonatthe shore, in the mountains, or atspa resorts. The idea of the resort hotel was born in the 18th and 19th century Europe. And the resorthotel in the United States developedwith the expansionof the railroads in the second half of the nineteenth century. All cateredexclusively to the rich and to the upper middle class. Families stayedfor two or three months and returned to the same hotel year after year. Motels really came of age during the 1950s：汽车 旅馆在50年代真正的发展成熟起来。 Two main factors contributed to the boom in motel construction.：两点主要因素促使汽车旅 馆发展高峰的形成。 standard features：标准特征 masstourism：团体旅游 Wealthy Romans used to escape fromthe cities during the hot summer months and spend the seasonatthe shore, in the mountains, or at spa resorts：富有的罗马人在炎热的夏季逃离城 市，在海滨，山区，或温泉度假。 All cateredexclusively to the rich and to the upper middle class：所有旅馆只是为满足富人和 中上层阶级的需要
A convention hotel is one that caters to large group large group gatherings:大型团体聚会 gatherings.The rise of convention hotels has been account for:占. one of the developments in the hotel industry,and In response,some hotels began to add facilities for conventioneers now account for almost 20 percent of conventions and other group gatherings as a means all hotel guests.Many downtown hotels saw of survival:相应的，一些旅馆开始增设用于会议 occupancy levels drop during the 1950s and early 和其他聚会的设施做为生存的手段。 1960s as motels captured a larger segment of the it is the golden age of tourism:是旅游业的黄金时 market.In response,some hotels began to add 期 facilities for conventions and other group gatherings as a means of survival.At first,conventions were scheduled for off-peak periods,but as the volume of convention business increased,they began to be scheduled year-round. As now it is the golden age of tourism and every year many new hotels with modem facilities are being built in large cities and resorts all over the world
A convention hotel is one that caters to large group gatherings. The rise of conventionhotels has been one of the developments in the hotel industry, and conventioneers now accountfor almost 20 percent of all hotel guests. Many downtownhotels saw occupancy levels drop during the 1950s and early 1960s as motels captureda larger segment of the market.In response,some hotels beganto add facilitiesfor conventions and other group gatherings as a means of survival. At first, conventions were scheduledfor off-peak periods, but as the volume of convention business increased, theybegan to be scheduledyear-round. As now it is the goldenage of tourism and every year many new hotels with modem facilities are being built in large cities and resorts all over the world. large group gatherings：大型团体聚会 accountfor：占… In response,some hotels beganto add facilities for conventions and other group gatherings as a means ofsurvival：相应的，一些旅馆开始增设用于会议 和其他聚会的设施做为生存的手段。 it is the goldenage of tourism：是旅游业的黄金时 期