Chapter 15 Personalized Housekeeping Service
Chapter 15 Personalized Housekeeping Service
Turn down service 开夜床 page2
2023/7/17 Presentation page 2 Turn down service
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Child care service page7
2023/7/17 Presentation page 7 Child care service
·Part I Dialoques Part ll Vocabulary Study Part Ill Listening and Speaking Part IV Practical Writing Part V Feature Reading page8
2023/7/17 Presentation page 8 • Part I Dialogues • Part II Vocabulary Study • Part III Listening and Speaking • Part IV Practical Writing • Part V Feature Reading
Dialogue 1 Turn-down Service Context:In the late afternoon the room attendant knocks at the door of a guest room.She is going to offer the routing turn-down service. Pre-listening questions: 1)What is turn-down service 2)Which bed would the guest like to use? Guest Who is it Staffis the room attendant May I come in
2023/7/17 Presentation page 9 Dialogue 1 Turn-down Service Context: In the late afternoon ,the room attendant knocks at the door of a guest room. She is going to offer the routing turn-down service. Pre-listening questions: 1) What is turn-down service ? 2) Which bed would the guest like to use? Guest : Who is it ? Staff : It’s the room attendant .May I come in ?
Guest:Yes,please. Staff Good evening,Mr.Beale.I'm not disturbing you Can I do the turn-down service for you now? Guest Oh,good.I guess you need to clean up the bathroom.I have just had a bath. Staff:Sure,I will.Do you mind me drawing the curtains? Night is falling. Guest:Yes,go ahead please.And urn on the lights,will you?I'm going to read today's evening newspaper. Staff:All right,sir.By the way,which bed would you prefer to use for the night Guest:Well,I'd like the one by the window. Staff Ok let me make the bed for you. Guest One more thing,could you bring in some page10
2023/7/17 Presentation page 10 Guest : Yes, please. Staff : Good evening, Mr. Beale. I’m not disturbing you . Can I do the turn-down service for you now? Guest : Oh , good. I guess you need to clean up the bathroom . I have just had a bath. Staff : Sure , I will. Do you mind me drawing the curtains? Night is falling. Guest : Yes, go ahead please. And urn on the lights, will you? I’m going to read today’s evening newspaper. Staff : All right ,sir. By the way, which bed would you prefer to use for the night ? Guest : Well , I’d like the one by the window. Staff : OK , let me make the bed for you. Guest : Thanks. One more thing, could you bring in some