
READING AND WRITING 1 hour 30 minutes READING PART ONE Questions1-5 :lhetatauesienilhihonteehcoro .For each question.mark one letter (A.B or C)on your Answer Sheet. Example:0 GEEEEEEEEEEESEEGEGEEEEC When does Bill Ryan expect to arrive Telephone message The correct answer is B,so mark your Answer Sheet like this: 。AB8 Add any comments to our proposal in pencil-these will then be discussed at the next committee meeting. The meeting will consider A the company's plans for the futur the perfo

.All Staff yammnoogroaoseaoomuneT Discounts will be offered to regular customers on orders of any size. ed custor s on heg8ede Tom, Tom must contact the printers to AR change a design detail. ma BOOKSTORE Office Staff/Customer Orders Department Ted Smith/arehouse Manager Due to stock relocation,orders already placed will not be despatched between June 3 and June 10. Office staff will transfer to a new location on June 10. m U Warchouse workers should remove out-of-date stock by June 10. Customers have to wait until after June 10 for recent orders 6 TRAINING COURSE mtion Desk Please Training Manager at Desk. withtheRecopont

PART TWO Questions 6-10 .Look at the notice below.It shows a list of stands at a trade fair. .For questions 6-10.decide which stand (A-H)each person on the opposite page needs to visit. For oach quostion,mark one letter (A-H)on your Answer Sheet. .Do not use any letter more than once. TRADE FAIR STANDS A CIP System:internal Telephone Systems B Bertix plc:Top-of-the-Range Portable Computers Aurora Ltd:Hands-Free Mobile Phones for Vehicles D FastCo Ltd:Distribution Services E Tops Recruitment Agency:Specialists in Management HTML Ltd:Website Marketing and Internet Advertising G Journey.com:Travel Agency for the Business Executive H FTA:Finance for Training

6 Sally Green imports computer hardware and needs a company to transport it from the port to her chain of stores. 7 In order to obtain an advanced business qualification,Paul White has to take a year off work without pay,and is looking for funding. 8 John Brown is buying new vans for his service engineers and wants to be able to contact them at any time. 9 When travelling on business,Ben Smith needs to be able to write letters,send emails and analyse data. 10 Sophle Jones wants professlonal help in finding good candidates for senior posts in her computer software company

PART THREE Questions11-15 .Look at the chart below.It shows how a company has recruited new staff over a METHODS OF RECRUITMENT Emnd Online Recruitment A B C D Yea

11 12 year. 13 the previous year although recruitment through newspaper adverts harply 14 s ye fel

PART FOUR Questions 16-22 h sentence mark one letter (A,B or C)on your Answer Sheet CYCLES MOVE WITH THE TIMES Times have ben hard for the The UK。 vele ind. eathern on from the full Cycle World range, abroad have had a serious cut month more than 40 iob losses use the batch production wre anounced method-everyone making up ld,one of the country's to60 bikes ofa particular At th says it is fighting to win back Cycle World emploved 7.00 customers,using such strate- people but,like many areas of has since tom built fac purpos Two years ago,Cycle World 470 permanent workers.with sold off its bike-making numbers rising to 700 as company's Leices salcs. now only an assembly plant as most of the parts are imported

16 The weather has encouraged more people to buy bikes A Right B Wrong c Doesn'tsay 17 Management have recently had to make people redundant at Cycle Worid A Right B Wrong C Doesn't say 18 Cycle World is providing a more personal service to regain market share A Right B Wrong C Doesn't say 19 A Right B Wrong C Doesn't say 20 The majority of Cycle World bicycles are sold to the domestic market A Right B Wrong C Doesn't say 21 Only a small number of different bike models are produced cach month A Right B Wrong C Doesn't say 22 700 taken on at the busiest time of yca A Right B Wrong C Doesn't say

PART FIVE Questions 2328 Read the article below about starting a business 'My business is my hobby,'someone professional.It was a successful move both advantees an orchestras nere's a real T few paople who make something os w quite worTedabonmetnghetrtouracg that thing mgeac6g8otA18mmaae rd Cam eye on things ises that he c have earned more in another line of pay well.I have fiends highly paid

23 What does Sue Cole say about people whose businesses are their hobbies? Tey have the perten their leisure activity. They risk losing interest inth Ihey know very 24 Why do some people who open their own restaurant fail? A They don't learn enough about the competition They don't research how to attrect customers. c They don't know what turnover levels they nee 25 How did Richard Campbell change Sunway Travel in 19937 A He relocated the company offices. B He targeted a new group of consumers. He expanded the destinations the company dealt with. 26 Acco A They try to criticise the person responsible. They expect things to be put right. They say they will take their business elsewhere 27 What does Richard Campbell say about the day-to-day running of his business? A It is unnecessary for him to take an active role. It has become more stressful. It is difficult to set realistic targets. 28 What does Richard Campbell feel about his career? ewencaera3ana2yeegcaner He's happy and thinks he has enough to live on