试卷代号：2141 中央广播电视大学2009一2010学年度第二学期“开放专科”期末考试 商务英语写作 试题 2010年7月 注意事项 一、将你的学号、姓名及分校（工作站）名称填写在答题纸的规定栏 内。考试结束后，把试卷和答题纸放在桌上。试卷和答题纸均不得带 出考场。 二、仔细阅读题目的说明，并按题目要求答题。答案一定要写在答 题纸指定的位置上，写在试卷上的答案无效。 三、用蓝、黑圆珠笔或钢笔答题，使用铅笔答题无效。 792
I.Complete the letters with the words given.(10 points) appreciate,appreciated,checked,Thank,in,satisfactory,for,write,irregular,and. (1) Dear Ms Lee 1 you for all the assistance you have given in the last six months.We do 2 your willingness to work long and 3 hours. I should just like you to know that your understanding 4 sympathetic approach is much 5 by all of us. (2) Dear Sir I have 6 my records and I have found that Mr.Fong is correct in.his complaint.I am afraid I was responsible 7 confusing his invoice with another invoice to Singapore.I must apologize for making this mistake. I suggest that I 8 immediately to him to apologize and tell him to ignore the invoice he has.I shall then make sure that he gets a replacement invoice 9 the very future. I hope this suggestion is 10. II.Choose the best answer for each question.(10 points) 11.In view of the comments above,we should recommend that the Company a certain number of higher potential customers for further development. A.selecting B.select C.selected 12.We ordered the above computers 18 January,and they still have not arrived. A.within B.to C.on 13.He is keen on impressing the clients with his efficiency and the best service possible. A.to give B.given C.giving 793
14.I was really delighted that you to the Board of Directors at Aston Engineering. A.have elected B.have been elected C.have been electing 15.I should be sorry to lose Mr.Sham,but I understand that the opportunity in your company may him better career prospects. A.affect B.offer C.afford 16.We trust you will arrange for a new invoice in the near future. A.to be issued B.to issue C.issuing 17.You said that delivery could take place May. A.in B.to C.on 18.Mr Addison stated that the Company rather too much on training in the previous year. A.had spent B.spent C.would spend 19.We are sorry to inform you that we are unable to make a delivery within the period of time. A.requiring B.requirement C.required 20.Ms Green came to us two years ago after leaving Hong Kong University, she was a student of Accountancy. A.there B.then C.where 794
Ⅲ.Match.(10 points) A.In the following,21-25 describe the problems,and a-e give the solutions,Please match them. 21.The material is not up to the standard of the similar material we ordered from you. 22.The PCB may be faulty. 23.The television voltage selector may be incorrectly set. 24.The computer appears to be over-heating. 25.The sum of $1,000 is now overdue. a.You should replace the PCB. b.You ought not to use the computer for long periods. c.You need to make sure that you set the voltage selector correctly. d.Please settle your payment within three days. e.Our Packing Department is always extremely busy,and unfortunately the product was mistakenly packed. B.Choose from f-j to match 26-30. 26.The PCX450 is light and compact. 27.Jagger sports jackets are available in a number of styles. 28.Could you please send me a catalogue of your office equipment range? 29.You are of course well aware of the weakness of the ordinary air-filled tyre. 30.You have checked the equipment very thoroughly before deciding to purchase. f.In comparison with other laptops in this category,the PCX450 is 30%lighter.than the lightest,and 40%more compact than the most compact! g.Jagger sports jackets come in a range of exciting styles for the conventional and adventurous alike! h.Our 'reliance'tyre enables you to offer your customers a tyre that is beyond criticism in those vital qualities of road-holding and reliability. 795
i.We have had the same furniture for more than five years and now it is time to change. j.I regret to inform you,therefore,that we cannot give you a refund. IV.Translate the following into Chinese.(20 points) 31. I can recommend Ms Chan to you without the slightest hesitation.I have always found her to be a totally loyal and honest worker who can be relied upon.Although she does sometimes find it a little difficult to interact with other members of staff,Ms Chan is extremely hard-working and efficient. If you were to appoint Ms Chan,we should find it very difficult to replace her. However,we appreciate that,in her own interests,it may be time for Ms Chan to move on. V.Writing.(50 points) 32.Write a letter for the following situation.(20 points) Your friend,Jack,has recently got the job he had been applying for.Write a goodwill correspondence to congratulate him.Tell him let you know if there's anything you can help. 33.Write a reply to the following letter.(30 points) Lucky Shoes Retailer Rochester Street 24100 Singapore 17July,2006 Dow Chen,Sales Manager Circle Sports Shoes Co.Ltd. Xinhua Road Beijing 210004 China 796
Dear Sir 。: 洲喜 We should like you to send us a price list regarding your A Series and B Series, including both women and men shoes.You were recommended to us by your customer,Mr Lim Chee,whom you have done business for a number of years. We will be interested in discussing terms with you as and when final decision has been taken,but,prior to this,can you tell me what discounts you offer on bulk purchases? I look forward to hearing from you soon. Yours sincerely Meredith Shartin Sales Manager 797
试卷代号：2141 座位口 中央广播电视大学2009一2010学年度第二学期“开放专科”期末考试 商务英语写作·试题答题纸 2010年7月 題 号 I Ⅱ Ⅲ N V 总 穷 分 数 得 分 评卷人 I.Complete the letters with the words given.(10 points) 1. 2. 3. 4. 5. 6. 7. 8: 9. 10. 得 分 评卷人 II.Choose the best answer for each sentence.(10 points) 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 得 分 评卷人 Ⅲ，Match.(10 points) A.In the following,21-25 describe the problems,and a-e give the solutions.Please match them. 21. 22. 23. 24. 25. B.Choose from f-j to match 26-30. 26. 27. 28. 29. 30. 798
得分 评卷人 IV.Translate the following into Chinese.(20 points) 31. 得分 评卷人 V.Writing.(50 points) 32. 33. 799
试卷代号：2141 中央广播电视大学2009一2010学年度第二学期“开放专科”期末考试 商务英语写作试题答案及评分标准 (供参考) 2010年7月 I.Complete the letters with the words given.(10 points) 1.Thank 2.appreciate 3.irregular 4.and 5.appreciated 6.checked 7.for 8.write 9.in 10.satisfactory II.Choose the best answer for each question.(10 points) 11.B 12.C 13.C 14.B 15.B 16.A 17.A 18.A 19.C 20.C Ⅲ.Match.(10 points) A.In the following,21-25 describe the problems,and a-e give the solutions.Please match them. 21.e 22.a 23.c 24.b 25.d B.Choose from f-j to match 26-30. 26.f 27.g 28.i 29.h 30.j IV.Translate the following into Chinese.(20 points) 31. I can recommend Ms Chan to you without the slightest hesitation.I have always found her to be a totally loyal and honest worker who can be relied upon.Although she does sometimes find it a little difficult to interact with other members of staff,Ms Chan is extremely hard-working and efficient. 800
If you were to appoint Ms Chan,we should find it very difficult to'replace her. However,we appreciate that,in her own interests,it may be time for Ms Chan to move on. 我毫不犹豫地向您推荐陈女士。陈女士为人诚实可靠，工作尽心尽责。虽然她有时不是 十分善于和同事合作，但是她工作极其努力，工作效率很高。 贵方如录用陈女士，我们将很难找到合适的人选取代她。但是我们尊重她个人的利益，也 许她是该寻求新的发展了。 V.Writing.(50 points) 32.Write a letter for the following situation.(20 points) 33.Write a reply to the following letter.(30 points) 评分要求： 符合所要求商务信函的语气与用词，内容扣题：语法与标点符号使用正确，结构清晰，思路 明确：信函格式正确。 801