Back Office System 後檯管理糸統
Back Office System 後檯管理系統
Back Office System Functions Systems generally work behind the scenes Designed to automate key business function rather than serve the customer directly
Back Office System ◼ Functions: ◼ Systems generally work behind the scenes ◼ Designed to automate key business function rather than serve the customer directly
Back Office System Paro‖ systems Automate the calculation and payment of wages and salaries Personnel systems Store and analyze information about employees Accounting systems Automate the process of drawing up periodic financial reports Marketing systems Help analyze the market position f the hotel
Back Office System ◼ Payroll systems ◼ Automate the calculation and payment of wages and salaries ◼ Personnel systems ◼ Store and analyze information about employees ◼ Accounting systems ◼ Automate the process of drawing up periodic financial reports ◼ Marketing systems ◼ Help analyze the market position f the hotel
Paro‖ Systems Calculating payroll can be a complicated and time consuming process Different work hour with different rate Regular work hours overtime work hours shift allowance bonuses. etc Income tax and national insurance charges must be calculated for every employee health insurance deduction has to be made Cumulative period-to-date figures hav eto be stored and periodically reported to the inland Revenue
Payroll Systems ◼ Calculating payroll can be a complicated and time consuming process ◼ Different work hour with different rate ◼ Regular work hours ; overtime work hours; shift allowance;bonuses…etc ◼ Income tax and national insurance charges must be calculated for every employee ◼ health insurance deduction has to be made ◼ Cumulative period-to-date figures hav eto be stored and periodically reported to the Inland Revenue;
Paro‖ Systems Hospitality industry has several peculiar characteristics which make payroll calculation even more complicated Employees are multi-skilled and work in several departments, each with different hourly wage rates Service charge has to be collected and distributed
Payroll Systems ◼ Hospitality industry has several peculiar characteristics which make payroll calculation even more complicated ◼ Employees are multi-skilled and work in several departments, each with different hourly wage rates ◼ Service charge has to be collected and distributed
Paro‖ Systems What computerized packages can do about the payroll process? Automate the payroll process Reduce the time needed to complete the process Wages are paid frequently major saving of time(cost) are possible
Payroll Systems ◼ What computerized packages can do about the payroll process? ◼ Automate the payroll process ◼ Reduce the time needed to complete the process ◼ Wages are paid frequently, major saving of time (cost) are possible
Paro‖ Systems How does the payroll system works? The number of hours are entered into the system from a time sheet or Transferred automatically from an electronic device(eg. Time clock) Hotel and catering computer systems can also act as time clock EPOS or PMS can record the log-on and log-off time of each employee, and report the number of hours worked to the payroll system Once the gross wage is known, the amount of tax due can be calculated using data from the employees master file
Payroll Systems ◼ How does the payroll system works? ◼ The number of hours are entered into the system from a time sheet, or ◼ Transferred automatically from an electronic device (eg. Time clock) ◼ Hotel and catering computer systems can also act as time clock ◼ EPOS or PMS can record the log-on and log-off time of each employee, and report the number of hours worked to the payroll system ◼ Once the gross wage is known, the amount of tax due can be calculated using data from the employee’s master file
Paro‖ Systems How does the payroll system works? Itemized payslips, listing all deductions, are then produced automatically by the system; some systems can print personalized pay cheques showing the name and the correct amount due to each employee Some systems allow payment to be made by Bank Giro, which reduce the costs of bank charges and administrative time when use cash or cheques for payroll Business cost are reduced (one cheque for entire payroll) Employee get paid more quickly
Payroll Systems ◼ How does the payroll system works? ◼ Itemized paylslips, listing all deductions, are then produced automatically by the system; some systems can print personalized pay cheques showing the name and the correct amount due to each employee ◼ Some systems allow payment to be made by Bank Giro, which reduce the costs of bank charges and administrative time when use cash or cheques for payroll. ◼ Business cost are reduced (one cheque for entire payroll) ◼ Employee get paid more quickly
Paro‖ Systems How does the payroll system works? From the bank's point of view: Bank Giros are time consuming Solution: Paypath or BACS(Bank Automated Clearing System), allow the same data to be taken to the bank on computer disk, where it can be read directly ito the bank's computer Less time is needed for processing the transactions, which is reflected in lower bank charges for the service Solution2: electronic funds transfer(EFT Eliminates the need to go to the bank Data can be transferred electronically, and the funds required for payment automatically removed from the firm's bank account
Payroll Systems ◼ How does the payroll system works? ◼ From the bank’s point of view: Bank Giros are time consuming ◼ Solution: Paypath or BACS(Bank Automated Clearing System), ◼ allow the same data to be taken to the bank on computer disk, where it can be read directly ito the bank’s computer ◼ Less time is needed for processing the transactions, which is reflected in lower bank charges for the service ◼ Solution2: electronic funds transfer (EFT) ◼ Eliminates the need to go to the bank. ◼ Data can be transferred electronically, and the funds required for payment automatically removed from the firm’s bank account
Employee Time Sheet Tme sheet Restaurant Week ending: 21 Aug 99 Name Monday Tuesday Wednesday Thursday Friday Saturday SundayTotal Anderson, John Barker. Clive 8488 Dunne Joe Hogan. Fred 887 8488 Twoomwy, Fred 9446624 Total Hours
Time sheet Restaurant Week ending: 21 Aug 99 Name Monday Tuesday WednesdayThursday Friday Saturday Sunday Total Anderson, John 8 8 8 8 9 8 4 9 Barker, Clive 8 8 4 8 8 4 4 0 Dunne, Joe 9 8 8 8 8 4 1 Fagan, Tom 8 8 8 8 4 3 6 Hogan, Fred 4 8 8 8 8 3 6 Twoomwy, Fred 8 1 0 8 8 8 4 2 Total Hours 3 7 3 2 3 6 3 4 3 2 3 7 3 6 244 Employee Time Sheet