
Discussion Role-play Activity
Discussion Role-play Activity

ELCOME TO Discussion Compare the way you make complaints in Chinese with that in English.Discuss the difference with your partner. Can you tell the difference between a warning and a threat?Give examples to illustrate it. Work with your partner to speak out all the expressions you know about making complaints and warnings. Think of the situations when you have made a complaint.Which do you think is more effective:a letter or a face-to-face meeting?Do you think it is better to make your complaint angrily or politely? 20n
SOut peaking Discussion Compare the way you make complaints in Chinese with that in English. Discuss the difference with your partner. Can you tell the difference between a warning and a threat? Give examples to illustrate it. Work with your partner to speak out all the expressions you know about making complaints and warnings. Think of the situations when you have made a complaint. Which do you think is more effective: a letter or a face-to-face meeting? Do you think it is better to make your complaint angrily or politely?

ELCOME TO Language Tip You say "It's getting on my nerves!"when you feel annoyed or bad-tempered. 华 You say "Watch out!"when you tell someone to be careful because something bad may happen. You tell someone to act with great care when you say "Watch your step". "Take care!"means "Be careful!"Besides, you can say "Take care!"when saying good- bye to someone
Language Tip SOut peaking You say “It’s getting on my nerves!” when you feel annoyed or bad-tempered. You say “Watch out!” when you tell someone to be careful because something bad may happen. You tell someone to act with great care when you say “Watch your step”. “Take care!” means “Be careful!” Besides, you can say “Take care!” when saying goodbye to someone

●t Role-play Retell the learning Retell strategies for making complaints you've learned on the CD-ROM or NHCE- website
SOut peaking Retell the learning strategies for making complaints you’ve learned on the CD-ROM or NHCE website. Role-play

ELCOME TO peaking..… Reference When making a complaint,you may show your reluctance and hesitation by a controlled tone,repetition and filled pauses to break the news to the hearer.For example, ¥1,pausejer,,I'n not exact均sure iw to put this,, but,um [pause.… Another point of a polite complaint is that you have to take the other party's interest into consideration.For example, I'm sorry to botheryou,but...lpauseJ. There's something you couldhelp me with. @p@
SOut peaking Another point of a polite complaint is that you have to take the other party’s interest into consideration. For example, I’m sorryto botheryou, but…[pause]. There’ssomethingyou could help me with. When making a complaint, you may show your reluctance and hesitation by a controlled tone, repetition and filled pauses to break the news to the hearer. For example, I, [pause]er, I’m not exactly sure how to put this, but, um [pause]… Reference

Role-play Now create dialogs based on the following situations and act them out. Chris has come down with a cold in bed.He complains to Steven who's got back from his basketball practice about the air conditioner being set at such low temperature. @p©
SOut peaking Now create dialogs based on the following situations and act them out. Role-play Chris has come down with a cold in bed. He complains to Steven who’s got back from his basketball practice about the air conditioner being set at such low temperature

ELCOME TO 2aig. Reference Steven:Hey,Chris!Good morning!I've got a good sleep last night.How about you? Chris:Me?No! Steven:Why?Oh,you look tired.Are you OK? Chris:I feel really cold.I guess I've caught a cold. Steven:How come?It's such hot weather. Chris:How come?!Look at the temperature set of the air conditioner.Who set it at 15C? more
SOut peaking Reference Steven: Hey, Chris! Good morning! I’ve got a good sleep last night. How about you? Chris: Me? No! Steven: Why? Oh, you look tired. Are you OK? Chris: I feel really cold. I guess I’ve caught a cold. Steven: How come? It’s such hot weather. Chris: How come?! Look at the temperature set of the air conditioner. Who set it at 15℃?

peaking ELCOME TO Reference Steven:Oh,I did it.I played basketball last night and felt so hot in the room so I lowered the temperature set.I didn't know you felt cold. Chris:Well,you really should have adjusted it to at least 25C when you get sleep.You let it go like that for a whole night._ No wonder I caught cold! Steven:I'm sorry.It won't happen again.Shall I accompany you to see a doctor?You'd have a good rest today. Chris:That's OK
SOut peaking Reference Steven: Oh, I did it. I played basketball last night and felt so hot in the room so I lowered the temperature set. I didn’t know you felt cold. Chris: Well, you really should have adjusted it to at least 25℃ when you get sleep. You let it go like that for a whole night. No wonder I caught cold! Steven: I’m sorry. It won’t happen again. Shall I accompany you to see a doctor? You’d have a good rest today. Chris: That’s OK

2.aking. Out Role-play Now create dialogs based on the following situations and act them out. Jason and Michaelare. complaining about the weather.It's sweltering without even the slightest wind or any sign of the end of such weather.So they can't go out to play football today. @p©
SOut peaking Now create dialogs based on the following situations and act them out. Role-play Jason and Michael are complaining about the weather. It’s sweltering without even the slightest wind or any sign of the end of such weather. So they can’t go out to play football today

ELCOME TO 2aig Reference Jason:What heat!It's terrible,isn't it,Mike? Michael:You bet.It's sweltering Jason:The weather forecaster says it's 38 degrees centigrade today.And there's not even the slightest wind. Michael:And there's no sign of the end of such weather. Jason:No more football for today;let's stay indoors
SOut peaking Reference Jason: What heat! It’s terrible, isn’t it, Mike? Michael: You bet. It’s sweltering. Jason: The weather forecaster says it’s 38 degrees centigrade today. And there’s not even the slightest wind. Michael: And there’s no sign of the end of such weather. Jason: No more football for today; let’s stay indoors