SJQU-QR-JW-033(AO) Supply Chain Management 1、 Basic information Course code:【2060039】 Major;【 Logistics Management】 Characteristic of The course:【 Major Required Course◎】 School: Business School Logistics Department Teaching materials and Textbooks Main materials: [Supply Chain Management Strategy, Planning, and Operation(Fifth Edition), [America] Sunil Chopra (Sunil Chopra), [America] Peter Meindl, Qing Hua Management Series English Textbooks [Supply chain Management, Fourth Edition, Ma Shihua, Lin Yong, China Machine Press Reference materials: Supply chain management by donald. Bowersox, David J Closs, M. Bixby Cooper. China Machine Press, first edition in November 2011, Fourth Printing Course website https://elearninggench.edu.cn:8443/webapps/blackboard/execute/modulepage/view?courseid=110121&cmp tab id= 11692 1&editMode=true&mode=cpview Prerequisite courses: Logistics Professional English 2010690 (3)) Course description e This course is a professional course in logistics management. The purpose of this course is to adapt to the nomic globalization and China s modern log istics and supply chain management needs to make students learn grow with each passing day, the foundation of College English and some professional basic courses, learning basic concepts, modern logistics and supply chain management of the basic theories and methods, understand the results domestic and foreign modern log istics and the supply chain management of the new development, new ideas and new technologies as well as the latest research, for the students to learn and Study on logistics and supply cha management to lay a good foundation At the same time, so that students can master a certain amount of logistics and supply chain management of professional English vocabulary and English expressions, training students to take the initiative to read the latest foreign science and technology information capacity and initiative. 3. Suggestions for Choice of the course course is suitable for students in the fifth to seventh semester of Logistics Department The Correlation of Curriculum and graduation requirements Graduation Requirements Relation
—1— 【Supply Chain Management】 1、Basic Information Course Code：【2060039】 Course Credits：【3】 Major：【Logistics Management】 Characteristic of The Course：【Major Required Course◎】 School：Business School Logistics Department Teaching Materials and Textbooks： Main materials: [Supply Chain Management Strategy,Planning,and Operation(Fifth Edition)，[America] Sunil Chopra (Sunil Chopra), [America] Peter Meindl, Qing Hua Management Series English Textbooks Auxiliary teaching material: [Supply Chain Management, Fourth Edition, Ma Shihua, Lin Yong, China Machine Press] Reference materials: Supply Chain Management by Donald J. Bowersox , David J.Closs, M. Bixby Cooper. China Machine Press, first edition in November 2011 ,Fourth Printing Course website: https://elearning.gench.edu.cn:8443/webapps/blackboard/execute/modulepage/view?course_id=_11012_1&cmp_ tab_id=_11692_1&editMode=true&mode=cpview Prerequisite courses：【Logistics Professional English 2010690(3)】 2、Course Description This course is a professional course in logistics management. The purpose of this course is to adapt to the economic globalization and China's modern logistics and supply chain management needs to make students learn grow with each passing day, the foundation of College English and some professional basic courses, learning basic concepts, modern logistics and supply chain management of the basic theories and methods, understand the results of domestic and foreign modern logistics and the supply chain management of the new development, new ideas and new technologies as well as the latest research, for the students to learn and Study on logistics and supply chain management to lay a good foundation. At the same time, so that students can master a certain amount of logistics and supply chain management of professional English vocabulary and English expressions, training students to take the initiative to read the latest foreign science and technology information capacity and initiative. 3、 Suggestions for Choice of the Course This course is suitable for students in the fifth to seventh semester of Logistics Department 4、 The Correlation of Curriculum and Graduation Requirements Graduation Requirements Relation SJQU-QR-JW-033（A0）
LOll: Understand the viewpoints and needs of others, can clearly express their own work ideas and working methods and can communicate written oral and artwork on logistics management on different oo LO21: Collect, analysis, discuss and practice data of logistics management, complete the autonomous learning and application of knowledge according o to job needs and social needs LO31: Logistics transportation organization and coordination and nt ability 032: Operation and management ability of logistics warehouse and distribution LO33: Ability of Logistics operation Lo34: The ability of systematic planning and design of logistics LO35: Logistics optimization technology and quantitative analysis ability LO36: Basic economic management concept and operation management and decision-making ability of management practice LO41: obey the discipline, keep the faith and keep the responsibility; adapt to the change of the environment, have the ability to resist setbacks and stress. ("Responsibility "is one of the contents of our school motto) LO51: maintain good cooperation with the group and become an active member in the group; be good at bringing forth new ideas from innovative o thinking and using knowledge and practice. LO61: has certain information literacy, good at collecting information, and can use information technology to solve problems in the work LO71: willing to serve others, serve enterprises, serve the society, be enthusiastic, loving and grateful, (gratitude, reward and love) is one of our ool mott LO8 1: it has the basic ability to express communication and cross-cultural understanding in foreign languages, and has the awareness of international o competition and cooperation. (political indicators 5. Course Objectives/Course Expected Learning Outcomes Course Expected Course Objectives(Detailed Teaching and Assessment N Learning xpected Learning earning Methods Outcomes Outcomes) Methods Students will be able to collect Classroom relevant information through Outside Reading: Questions and professional websites and books Interactive Answers under the guidance of teachers and discuss the case and answer Exercises. the question in professional Flipped Case study and h vocabulary to achieve the classroom learning objectives of spoken and teaching wrItten expression 2 LO361 Students can grasp the process Lecturing, characteristics of each link of Outside Reading,Questions and supply chain management, Interactive analyze and explain the key Answers ation ste of each link of supply chain Flipped Case study and management based on actual cases teaching Final Test:
—2— LO11：Understand the viewpoints and needs of others, can clearly express their own work ideas and working methods, and can communicate written, oral, and artwork on logistics management on different occasions. LO21：Collect, analysis, discuss and practice data of logistics management, complete the autonomous learning and application of knowledge according to job needs and social needs. LO31 ： Logistics transportation organization and coordination and management ability. LO32 ： Operation and management ability of logistics warehouse and distribution LO33：Ability of Logistics operation LO34：The ability of systematic planning and design of logistics LO35：Logistics optimization technology and quantitative analysis ability LO36：Basic economic management concept and operation management and decision-making ability of management practice LO41: obey the discipline, keep the faith and keep the responsibility; adapt to the change of the environment, have the ability to resist setbacks and stress. ("Responsibility" is one of the contents of our school motto) LO51: maintain good cooperation with the group and become an active member in the group; be good at bringing forth new ideas from innovative thinking and using knowledge and practice. LO61: has certain information literacy, good at collecting information, and can use information technology to solve problems in the work. LO71: willing to serve others, serve enterprises, serve the society, be enthusiastic, loving and grateful, (gratitude, reward and love) is one of our school motto. LO81: it has the basic ability to express communication and cross -cultural understanding in foreign languages, and has the awareness of international competition and cooperation. （political indicators） 5. Course Objectives / Course Expected Learning Outcomes No. Course Expected Learning Outcomes Course Objectives（Detailed Expected Learning Outcomes） Teaching and Learning Methods Assessment Methods 1 LO212 Students will be able to collect relevant information through professional websites and books under the guidance of teachers, and discuss the case and answer the question in professional English vocabulary to achieve the learning objectives of spoken and written expression. Lecturing; Outside Reading; Interactive teaching； Flipped Classroom teaching Classroom Questions and Answers; Exercises; Case study and report; 2 LO361 Students can grasp the process characteristics of each link of supply chain management, analyze and explain the key points and implementation steps of each link of supply chain management based on actual cases. Lecturing, Outside Reading, Interactive teaching； Flipped Classroom teaching Classroom Questions and Answers; Exercises; Case study and report; Final Test;
3 LO511 Students can take the initiative to Lecturing, Classroom play their own role in collective Outside Reading,Questions and activities, work closely with c Interactive Answers members and complete tasks Fli Case study and report teaching Team presentation LO81 Students can pay attention to Classroom domestic and foreign materials Outside Reading, Questions and related to logistics, focusing on Interactive national development policies, answers such as the Internet+, the Belt teaching: Exercises. and road, etc. strengthen the Flipped Case study and application ability of professional Classroom bilingual language, and meet the teach Team Presentation eeds of international logistics 6. Course content Chapter 1 Chapter 1Understanding the Supply Chain Theory class: 12 Practice class: 0 Content of courses: 1.1 What is a supply chain 1.2 Generalized Supply Chain Model 1.3 The Objective of a SC 1. 4 Decision Phases of a Supply Chai 1.5 Process View of a Supply Chain 1.6 Successful Supply Chain Strategies& Example 1) Know: the basic concept, function and generalized supply chain model 2) Understanding: The Objective of a SC: Decision Phases of a Supply Chain Capacity requirements: Master professional vocabulary translation: Master supply chain strategic decision matching Teaching Key points: Generalized supply chain model Teaching difficulties Decision Phases of a Supply chain Chapter 2 Procure Content of course Practice class: o 2.1 Procurement Objectives
—3— 6. Course Content Chapter 1Chapter 1Understanding the Supply Chain Theory class: 12 Practice class: 0 Content of courses： 1.1 What is a supply chain 1.2 Generalized Supply Chain Model 1.3 The Objective of a SC 1.4 Decision Phases of a Supply Chain 1.5 Process View of a Supply Chain 1.6 Successful Supply Chain Strategies& Example Knowledge requirements: 1) Know: the basic concept, function and generalized supply chain model 2) Understanding: The Objective of a SC；Decision Phases of a Supply Chain Capacity requirements: Master professional vocabulary & translation；Master supply chain strategic decision matching Teaching Key Points： Generalized supply chain model Teaching difficulties Decision Phases of a Supply Chain Chapter 2 Procurement Content of Course Theory class: 12 Practice class: 0 2.1 Procurement Objectives 3 LO511 Students can take the initiative to play their own role in collective activities, work closely with other members and complete tasks together. Lecturing, Outside Reading, Interactive teaching； Flipped Classroom teaching Classroom Questions and Answers; Exercises; Case study and report; Team Presentation 4 LO811 Students can pay attention to domestic and foreign materials related to logistics, focusing on national development policies, such as the Internet +, the Belt and Road, etc., strengthen the application ability of professional bilingual language, and meet the needs of international logistics talents. （political indicators） Lecturing, Outside Reading, Interactive teaching； Flipped Classroom teaching Classroom Questions and Answers; Exercises; Case study and report; Team Presentation
2.2 Procurement Strategy 2. 4 Logistical Interfaces with Procurement 2.5 Example of Procurement Knowledge requirements 1)Know: the Role of Sourcing in a Supply Chain, the quality requirements of the 2)Understanding: Supplier Selection and Assessment, Procurement process, Making Sourcing decision Capacity requirements: Master professional vocabulary translation, Application supplier selection and assessment Teaching Key points: Supplier Selection and Assessment, Making Sourcing Decisions in Practice Teaching difficulties: Making Sourcing Decisions in Practice Chapter3 Customer Relationship Management heory class: ractice class: 0 Content of courses 3. 1 Customer service 3.2 Customer satisfaction 3.cUstomer success 1)Know: the concept of customer service, customer satisfaction and customer success, the process of customer service operation 2) Understanding: customer accommodation strategy, customer relationship management Capacity requirements Master professional vocabulary translation, Master measurement of customer satisfaction index Teaching Key Points Measurement of customer satisfaction index Teaching difficulties: Customer relationship management Chapter4 Inventory Management Th Practice class: 0 Content of Course ry 4.2 Inventory carrying cost 4.3 Planning inventory 4.4 Economic order quantity model Knowledge requirements 1)Know: the function and definition of inventory inventory carrying cost 2) Understanding: Role of Cycle Inventory in a Supply Chain, Maintain inventory cost and how to manage uncertainty, Continuous check replenishment strategy, Lead Time. Bullwhip effect, Economic order quantity model Capacity requirements:
—4— 2.2 Procurement Strategy 2.3 Supplier Selection and Assessment 2.4 Logistical Interfaces with Procurement 2.5 Example of Procurement Knowledge requirements: 1) Know: the Role of Sourcing in a Supply Chain,the quality requirements of the purchase items 2) Understanding: Supplier Selection and Assessment,Procurement process,Making Sourcing Decisions Capacity requirements: Master professional vocabulary & translation, Application supplier selection and assessment Teaching Key Points: Supplier Selection and Assessment,Making Sourcing Decisions in Practice Teaching difficulties: Making Sourcing Decisions in Practice Chapter3 Customer Relationship Management Theory class: 12 Practice class: 0 Content of courses： 3.1Customer service 3.2Customer satisfaction 3.3Customer success Knowledge requirements: 1) Know: the concept of customer service, customer satisfaction and customer success, the process of customer service operation 2) Understanding: customer accommodation strategy, customer relationship management Capacity requirements: Master professional vocabulary & translation, Master measurement of customer satisfaction index Teaching Key Points： Measurement of customer satisfaction index Teaching difficulties: Customer relationship management Chapter4 Inventory Management Theory class: 12 Practice class: 0 Content of Course 4.1 Inventory functionality and definitions 4.2 Inventory carrying cost 4.3 Planning inventory 4.4 Economic order quantity model 4.5 Summary Knowledge requirements: 1）Know: the function and definition of inventory ,inventory carrying cost 2）Understanding: Role of Cycle Inventory in a Supply Chain,Maintain inventory cost and how to manage uncertainty, Continuous check replenishment strategy,Lead Time.Bullwhip effect,Economic order quantity model Capacity requirements:
Master professional vocabulary translation, Calculate ROP /Safety stock /EoQ Teaching Key points Inventory cost, Continuous check replenishment strategy Lead Time, EOQ Model Teaching difficulties Bullwhip effect, EOQ Model 7. Grading Policy of the learning Computation Exams and assignments Percentage Outcomes evaluated (1+X) Usual performance L0212/L0361/L0511/ L0811 X2 Words and phrases dictation L0212/L0361/0511/ L0811 Case analysis and report L0212/L0361/L0511/ L0811 Final examination L0212/L0361/L0511/ Lo811 Instructor Deans signature Time: Sep 4th, 2021 Time: Sep 5th, 2021
—5— Master professional vocabulary & translation,Calculate ROP/Safety stock /EOQ Teaching Key Points: Inventory cost, Continuous check replenishment strategy, Lead Time,EOQ Model Teaching difficulties: Bullwhip effect, EOQ Model 7. Grading Policy Instructor： Dean’s signature： Time：Sep. 4th, 2021 Time：Sep 5th, 2021 Grading Computation （1+X） Exams and Assignments Percentage No. of the Learning Outcomes evaluated X1 Usual performance 10% L0212/LO361/LO511/ L0811 X2 Words and phrases dictation 20% L0212/LO361/LO511/ L0811 X3 Case analysis and report 30% L0212/LO361/LO511/ L0811 1 Final Examination 40% L0212/LO361/LO511/ L0811
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